深圳莲花山公园附近酒店

“張床好好訓”

“The hotel is excellent”

“早晨選擇多”

“Absolutely loved the private balcony in my room! The front desk staff were incredibly friendly and efficient, making check-in a breeze. The room itself was spotless with modern, well-maintained facilities. Such a pleasant and comfortable stay. Highly recommend this hotel!”

“No Comment”

“客房亁淨,職員有禮,鄰近有間麥當勞及有其他食店。距離大商場要坐車”

“新裝潢的房間很好！早餐也可以調整下！”

“As long-time fans of Hilton worldwide, our recent stay at the Hilton Shenzhen Futian was highly disappointing. We encountered a foul-smelling toilet and a face towel reeking of cigarette smoke. The property feels dated due to its old-fashioned design and lack of proper room maintenance. While the friendly and helpful staff were a bright spot, we expect a 5-star brand like Hilton to address these issues and improve.”

“作為一間五星級酒店，員工的服務連兩星級的酒店都不如！！職員態度非常惡劣，完全沒有服務態度可言！ 辦理入住手續的時候，職員完全沒有主動詢問及解決問題，只會向我們索取確認碼。並沒有主動提供其他確認方法，浪費了很多時間。此外，在提供房卡後，完全沒有提供清晰的指示，導致我們去了東翼的電梯大堂，浪費了很多時間！！（那時已經是凌晨12點了）基本資料沒有提供例如早餐的時間及地點！ 職員缺乏培訓及應有作為五星級酒店的服務態度 我們一家十口對此感到非常失望！ ”

“I specifically requested a room for an adult and two children, and the staff wouldn’t arrange a two bed room for us even they have room available. One of the cleaning ladies on 13th floor has some temper issues and kept talking loud to the other staff. Come on,,,, I don’t need to know your private matters.”