West Chester Lifecare Hospital Hotels

"We were very disappointed with our stay, especially given the accessibility needs of my adult son, who has cerebral palsy. The hotel charges $25 per day for parking, which was not clearly communicated ahead of time. There is also no complimentary breakfast, which felt disappointing for the cost of the stay. While there is a ramp leading to the pool area, the pool itself is not fully accessible. There is no pool chair lift, so my son was unable to use the pool at all. We stayed in an ADA room, but the beds were extremely high. My son could not safely transfer from his wheelchair to the bed without me physically lifting him, which defeats the purpose of an accessible room and posed a safety concern for both of us. In addition to these issues, the front desk staff were rude and unhelpful, which made an already frustrating experience worse. We choose hotels carefully based on accessibility, and unfortunately this property did not meet our needs. I would not recommend it to travelers with mobility needs or families relying on ADA accommodations."

"Rooms dated "

"The staff makes this stay memorable. They are joyful and caring. Our room was just perfect in size for our party of 5, the whole family left feeling recharged and special. Thank you!"

"Breakfast was not that good but parking was fine "

" parking was easy, the heater kept the room warm"

"Worst hotel we have stayed at in Philadelphia. Never again for sure. Ac unit never cooled so we were sleeping in uncomfortable heat. Outdated. "

"Fast and easy "

"Everything was excellent. Very clean and the bed was extremely comfortable "

"This hotel should never be given a rating of more than a 3/10. The sheets were stained, the room smelled like too much cleaning product that I could taste it. The pillows were flat, old and soiled. The drape might as well been clear because it didn’t block the sun at 7am. Every sound in neighbors room and hallway was heard. It seemed shady where it could have been a rent by the hour. When I asked to speak to management I was told I couldn’t have that information. There was no email, no phone, no business card to contact the manager. I felt hopeless but thankfully I booked it with Expedia so I was refunded one night. On top of that golf courses aren’t safe to live/ stay by because of all the toxins so I learned so much! "