「Le spa n était pas en service
Une chaleur étouffante dans la chambre alors qu'il fesait 20 degrés dehors
Le personnel peu sympathique a part la première réceptionniste
Petit déjeuner dans un autre hôtel très industriel
Bref le pire établissement de quinze jours de vacances en Grèce et le plus cher
Pas digne d'un quatre étoiles
Passé votre chemin 」
「The property itself is beautiful, but management and operations need significant improvement. Aside from the maintenance crew, most staff appeared inadequately trained in both hospitality and operational procedures.」
「Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated.
A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...
「Amazing stay at the resort! The pool and beach were both amazing, very comfortable sunbeds and very clean. Service was slightly lacking at the pool and restaurant and the prices for drinks by the pool were quite high. The buffet dinner was excellent, and the breakfast was good as well. The room was lovely and very clean. Overall, we would recommend as a resort but we would choose to stay closer to Old Town on our next visit.」