浪漫套房, 热水浴缸, 海滨 (Accessed via Stairs) | 高档床上用品、遮光窗帘、熨斗/熨板、免费 WiFi

关于海滨庄园酒店的点评

2.5 out of 5
海滨庄园酒店
2855 NW Inlet Ave, Lincoln City, OR

点评

7.8

还可以

10 分 - 超赞。300 条好评,共有 761 条点评" "
8 分 - 还可以。230 条好评,共有 761 条点评" "
6 分 - 一般。97 条好评,共有 761 条点评" "
4 分 - 很差。78 条好评,共有 761 条点评" "
2 分 - 糟糕。56 条好评,共有 761 条点评" "

8.4/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

2/10 糟糕

janis

与配偶出行
不满意:住宿条件和设施,清洁度
Dirty shower and dirty separate tub. Tv didnt work 6:30pm through the night and AM. There was semen on the bottom right corner of the curtain. Window was so bad we could really see the ocean view we paid for. The sheet and flimsy cover are not enough for the coastal weather
2024 年 4 月入住 1 晚
Kristina-AGM 于 2024年04月28日 的回复
Hi Janis, We are sorry to hear that your stay was less than desirable. The front desk staff did relay the housekeeping issues to the housekeeping supervisor upon your departure when they heard about the issues. We do try to keep up with the windows, but it can be an uphill battle with mother nature, especially on the rainy/windy days that we get. We do appreciate the feedback you have given both in person and through the review. We do take these issues seriously and appreciate the follow-up review to make sure it was all conveyed to the proper channels in management.

10/10 超赞

Sherie

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 3 月入住 1 晚
Kristina-AGM 于 2024年04月5日 的回复
Hi Sherie, Thank you so much for choosing to stay with us! We are so happy to see that you enjoyed your stay! We hope to see you again soon!

10/10 超赞

Eric L

2024 年 3 月入住 1 晚
Kristina-AGM 于 2024年04月20日 的回复
Hi Eric, Thank you so much for choosing to stay with us! We are so happy to see that you enjoyed your stay and we hope to see you again next time you are in the area!

8/10 还可以

Charles

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Ice machine was busted.
2024 年 3 月入住 1 晚
Kristina-AGM 于 2024年03月26日 的回复
Hi Charles, Thank you for choosing to stay with us. We are working on getting the ice machine repaired, but it is taken a lot longer than anticipated to acquire the parts...the joys of being on the coast! We do hope you enjoyed the overall stay with us, though!

10/10 超赞

Teresa

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The ocean view was partial but still a wonderful view. The lught in the bathroom was rather dim but the overall experience was great and the price was reasonable. Everything worked.
2024 年 3 月入住 1 晚
Kristina-AGM 于 2024年03月26日 的回复
Hi Teresa, Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay and we hope to see you again in the near future!

2/10 糟糕

Rodney

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Kristina-AGM 于 2024年03月1日 的回复
Hi Rodney, We are sorry to hear about the housekeeping issues that you encountered during your stay. We did look into your reservation and saw that you were given a full refund for compensation for the inconvicence

6/10 一般

Maria

与配偶出行
满意:住宿条件和设施,员工和服务
Good stay for short get away to the beach.
2024 年 2 月入住 1 晚
Kristina-AGM 于 2024年02月17日 的回复
Hi Maria, Thank you for choosing to stay with us. We are happy to hear that you mostly enjoyed your stay with us. Is there anything that we could do to help improve your stay?

4/10 很差

Brittney

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
We got there and the staff put us in a smaller room and told us that we needed to contact Expedia cause they didn’t have anything else available, the sheets and pillow cases were dirty. We got put on a ground level room and the windows didn’t lock.
2024 年 2 月入住 1 晚
Kristina-AGM 于 2024年02月12日 的回复
Hi Brittney, I looked into your reservation and it looks like you booked our Sea King room. It is a standard king room without a hot tub or view. Our hot tub rooms are not available via 3rd party booking, just our direct website. We do recommend to all of our guests that they contact us directly to make sure that they are getting the room that they intended to prior to booking.

10/10 超赞

Kristin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place, super comfy beds. Only complaint is the comp shampoo and conditioner bottles impossible to use, hard plastic, couldn't get any product out.
2023 年 12 月入住 1 晚
Kristina-AGM 于 2024年01月5日 的回复
Hi Kristin, Thank you so much for choosing to stay with us and for the feedback about the shampoo and conditioner bottles. We will most definitely be looking into that. We do hope to see you again in the future!

10/10 超赞

Cindy

2023 年 12 月入住 1 晚
Kristina-AGM 于 2024年01月23日 的回复
Hi Cindy, Thank you so much for choosing to stay with us! We are so happy to see that you enjoyed your stay. We do hope to see you again in the near future!

2/10 糟糕

Tara

满意:清洁度
不满意:住宿条件和设施,员工和服务
2023 年 12 月入住 1 晚
Kristina-AGM 于 2024年01月2日 的回复
Hi Tara, Looking into your reservation, it looked like you booked your stay at 5:30am on Saturday and wanted to check in at 6am, when we didn't have a vacant room to check you into. Check in time is 4pm. You were informed of this upon your attempted check in at 6am and told to check back around 2pm, to which you never returned. You then tried to cancel your reservation, but there is a 48 hour cancellation policy, which you agreed to when you booked this reservation. For future last minute bookings, please call hotels prior to booking to see if you can check in 10 hours early.

2/10 糟糕

Cody

不满意:员工和服务,清洁度
No heater in the room and it was about 60 degrees all night
2023 年 12 月入住 1 晚
Kristina-AGM 于 2023年12月18日 的回复
Hi Cody, We are sorry to hear about your fireplace not working upon your arrival. The front desk agent did offer to bring you a heater but you said you were able to get your fireplace working.

2/10 糟糕

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Inaccurate representation by hotels.com
Hotels.com is using inaccurate pictures to advertise the king rooms at this property. The property states they have corrected hotels.com several times yet they refuse to correct the issue. In room jacuzzi tubs are pictured but not available in this room type due to hotels.com error. They will not compensate you for this error if you look at the pictures and believe as we did that they are representative.
2023 年 11 月入住 2 晚
Kristina-AGM 于 2023年11月13日 的回复
Hi Amanda, It is very frustrating for us on our end as well. Please give the hotel a call directly if you ever have a question on a room you are booking prior to booking. We are happy that we were able to be connected with Hotels.com to get this reservation cancelled and fully refunded for you.

10/10 超赞

Lindsay

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Jamie S 于 2023年11月6日 的回复
Thank you for choosing us as your special getaway Place. we hope to see you again soon.

10/10 超赞

Carlos

满意:清洁度、住宿条件和设施、客房舒适度
Quiet time on, good time, comfy bed,
It was great, room was clean, comfortable bed, and best of all quiet and couldn’t hear my neighbors which means they couldn’t hear us….😉
2023 年 10 月入住 1 晚
Kristina-AGM 于 2023年11月4日 的回复
Hi Carlos, Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay. We hope to see you again in the future!

4/10 很差

Antonio

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing
2023 年 10 月入住 2 晚
Kristina-AGM 于 2023年10月31日 的回复
Hi Antonio,I see that you stayed in our Seabreeze King. That room is just a basic room with no ocean view. If there is ever any confusion on which room you are booking, please call the hotel ahead of booking so that we can make sure you are getting the room you are wanting.

4/10 很差

Nancy

与配偶出行
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
False the room was not beach view. Even know it had pictures showing .
2023 年 10 月入住 1 晚
Kristina-AGM 于 2023年10月31日 的回复
Hi Nancy, I see you booked the Seabreeze King room, which does not have an ocean view. It is a basic room with a king bed and no ocean view. We do recommend calling the hotel ahead of booking to make sure you are getting the room that you are wanting. Our front desk agents are always willing to assist you with your booking.

6/10 一般

Kenneth H

与配偶出行
不满意:员工和服务
You have to check in at another hotel. The staff was rude.
2023 年 10 月入住 1 晚
Kristina-AGM 于 2023年10月27日 的回复
Hi Kenneth, We do operate two hotels next door to each other and we do only operate one front desk. We are sorry to hear that you felt that the staff were rude, as we usually get raving feedback about our staff.

8/10 还可以

Dara

满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Great Room except the Smell.
The room smelled really bad like mildew which made it very hard to get comfortable. The bed was too hard also.
2023 年 10 月入住 1 晚
Kristina-AGM 于 2023年10月27日 的回复
Hi Dara, We are so sorry to hear that your room had a mildew smell. We have passed this information along to our maintenance department to see if there is something that can be done.

8/10 还可以

April

满意:清洁度、员工和服务、住宿条件和设施
We really enjoyed our view of the ocean. Our fireplace kept going out. The bed was extremely hard and the hand soap smelled like mold. Otherwise it was great!
2023 年 10 月入住 3 晚
Jamie S 于 2023年10月17日 的回复
I'm sorry to hear your experience wasn't what you expected. Yes the fireplace are very hard to keep going when the wind is blowing. We have let the proper chain of command know of the issue we have with them. Next time you stay please let us know if you have any issue we will do our very best to make it better for you. Thank you for choosing us as your getaway place. I hope you see you again soon.

8/10 还可以

Christopher

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Kristina-AGM 于 2023年10月10日 的回复
Hi Christopher, Thank you so much for choosing to stay with us. We hope that you enjoyed your stay and we hope to see you again in the future

8/10 还可以

joan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年10月10日 的回复
Hi Joan, Thank you so much for choosing to stay with us. We are happy to see that you enjoyed your stay. We hope to see you again in the future!

10/10 超赞

Peaches

2023 年 9 月入住 1 晚
Jamie S 于 2023年09月30日 的回复
Thank you for staying with us. We hope you come stay with us again.

8/10 还可以

Richard

2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年10月20日 的回复
Hi Richard, Thank you so much for choosing to stay with us. We are happy to see that you enjoyed your overall stay. We hope to see you again on your next trip to Lincoln City!

4/10 很差

Anna

2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年10月16日 的回复
Hi Anna, Thank you for choosing to stay with us. We are sorry to see that you didn't enjoy your stay. I see that you stayed in our Sea Breeze King room. That is one of our cost effective rooms without a view. Might we suggest staying in our Ocean King or Beach King room on your next visit, if you so choose to stay with us again. Those rooms have a full ocean view with a private hot tub on the balcony.

8/10 还可以

SUSANA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a nice place first time staying there.
2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年09月26日 的回复
Hi Susana, Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay. We hope to see you on your next trip to Lincoln City!

10/10 超赞

Stephanie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
My room was adorable and remodeled. Had a gas fireplace with a view of the ocean from the bed
2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年09月25日 的回复
Hi Stephanie,Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We hope to see you again on your next trip to Lincoln City.

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean rooms. Quiet area. Pleasant stay. We will stay again when in the area.
2023 年 9 月入住 2 晚
Kristina-AGM 于 2023年09月22日 的回复
Hi Robert!Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We look forward to seeing you again!

10/10 超赞

Stephen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
Very nice place to go we enjoyed are stay
2023 年 9 月入住 2 晚
Jamie S 于 2023年09月18日 的回复
Thank you for staying with us.. We are glad you enjoyed your stay.

8/10 还可以

Grace E

满意:清洁度、员工和服务、客房舒适度
Minor issues
Since the light fixture attached to head board would turn to sleep. Also the key was hard to open the door. Overall everything was great.
2023 年 9 月入住 1 晚
Jamie S 于 2023年09月19日 的回复
I'm sorry to hear that your stay did not meet your expectations. I do hope you stay with again so we can provide you with a better experience. Thank you for staying us and I do hope you come see us again soon.

8/10 还可以

Manny

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Jamie S 于 2023年09月18日 的回复
Thank you for staying with us and we do hope to see you again soon.

10/10 超赞

Rachael

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Although the room was very small, it was fine for an overnight stay. It was very stuffy - no AC but a fan was provided.
2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年09月22日 的回复
Hi Rachael, Thank you so much for choosing to stay with us! We are happy to see that you enjoyed your stay. We hope to see you again next time you are in the area.

2/10 糟糕

Myra,Portland

与家人及幼儿出行
不满意:服务设施,员工和服务
We had a 6 person room and one was a hide a bed, springs were sticking out. We asked for a different mattress and did not get one. The next day asked again and they brought us a roll away bed that was a twin and we had no room for it. We never did get a proper mattress. Asked for towels and toilet paper for 2 days and finally got some. The staff did nothing to help us but make promises they never kept! Horrible service!!
2023 年 9 月入住 1 晚
Mindy 于 2023年09月13日 的回复
Hello Myra,I believe that you might have placed your review on our website in error. I say this because we do not have any 6 person rooms, nor hide-a-beds or roll away beds. I'm sorry to hear that you had an unsatisfactory stay somewhere else. Perhaps you will give us a try sometime! Best regards,MindyGeneral Manager - Beachfront Manor

10/10 超赞

Alessandra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view
2023 年 9 月入住 1 晚
Kristina-AGM 于 2023年09月11日 的回复
Hi Alessandra, Thank you so much for choosing to stay with us! We are so happy to see that you enjoyed your stay! We hope to see you again next time you are in the area!

10/10 超赞

Olga

2023 年 9 月入住 1 晚
Jamie S 于 2023年09月30日 的回复
I'm glad you enjoyed your stay. We do hope to see you again soon.

2/10 糟糕

Tani

2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年09月25日 的回复
Hi Tani, I had to look into your reservation to see if there were any indications as to why you did not enjoy your stay. The only thing that I could find is that we had to move you from a partial view room with one queen bed to a non view room with two queen beds due to what I can only think of is you having a child/children with you. We do have specific rooms that allow children. We do like to inform all of our guests that if they put in their reservation that they are bringing children, only the rooms that allow children will show up as an option to book. But you only put 2 adults, which is why the room you did book appeared on your list of options.

8/10 还可以

Vanessa

与家人出行
满意:住宿条件和设施,员工和服务
Property was clean and quiet, right overlooking the ocean. I would stay there again.
2023 年 7 月入住 1 晚
Kristina-AGM 于 2023年09月1日 的回复
Hi Vanessa, Thank you so much for choosing to stay with us. We are so happy to hear that you enjoyed your stay! We look forward to seeing you again in the future!

10/10 超赞

Anna

2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年09月19日 的回复
Hi Anna, Thank you so much for choosing to stay with us! We are so happy to see that you enjoyed your stay. We hope to see you again next time you are in Lincoln City!

10/10 超赞

Mikael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We were pleasantly surprised. Front line staff cordial and helpful. Room was extraordinarily clean and the view from the deck was truly awesome. Add, the sounds of the ocean lull you to sleep. This traveler's inn is a Lincoln City nugget! Awesome.
2023 年 8 月入住 1 晚
Jamie S 于 2023年08月29日 的回复
I'm happy to hear your experience with us meet all your expectations. Yes! the sounds of the ocean waves is so calming. Thank you for staying with us and I hope we do get to see you again soon.

10/10 超赞

Laura

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and close to everything.
2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年08月28日 的回复
Hi Laura, Thank you so much for choosing to stay with us. We are so happy to hear that you enjoyed your stay! We hope to see you again soon!

6/10 一般

Dominique,Post Falls

与配偶出行
满意:清洁度
不满意:服务设施
The property was on the beach but it was not a great transition. Questionable water coming from the concrete barrier to the sand. Our room (can't say about all) had no air conditioning. We had a loud box fan (that we found in the closet) was our only temperature control. Also, shower stall was quite small even for me (5'5" and 170 lbs) so bigger adults beware. My wife and I are very easy going and still had a great time but if we were bigger adults and if the temps were hotter.....I would have a more severe review.
2023 年 8 月入住 7 晚
Kristina-AGM 于 2023年08月28日 的回复
Hi Dominique, The room type you stayed in is quite small, but perfect if you're just staying in to sleep! We wish the rooms had bigger bathrooms as well, but with the limited space and older hotel, it makes it difficult unfortunately. We do hope to see you again next time you are in the area. The Beach King suites are very spacious and include a private hot tub on the balcony!

8/10 还可以

patrick

满意:清洁度、员工和服务、住宿条件和设施
The hotel is beautiful, it's right on the beach and mins away from food and shopping
2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年08月28日 的回复
Hi Patrick, Thank you so much for choosing to stay with us! We are so happy to hear you enjoyed your stay! We hope to see you again next time you are in the area!

10/10 超赞

Ken

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean, it had access to the beach and the price was good.
Kristina-AGM 于 2023年09月8日 的回复
Hi Ken, Thank you so much for choosing to stay with us. We are happy to hear that you enjoyed your stay! We hope to see you again next time you are in the area!

10/10 超赞

Jesse

2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年09月16日 的回复
Hi Jesse, Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We hope to see you again next time you are in Lincoln City!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was beautiful & quiet
2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年08月22日 的回复
Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay!

10/10 超赞

Samantha

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quite most of the time, easy beach access
2023 年 8 月入住 2 晚
Kristina-AGM 于 2023年08月13日 的回复
Hi Samantha!Thank you so much for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We hope to see you again next time you are in the area!

10/10 超赞

Carolyn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Large room, clean, bed was comfortable. Beautiful beach ⛱️
2023 年 8 月入住 1 晚
Kristina-AGM 于 2023年08月11日 的回复
Hi Carolyn, Thank you so much for choosing to stay with us! We are so happy to see that you enjoyed your stay! We hope to see you again in the near future!

10/10 超赞

Joseph

与配偶出行
满意:清洁度、员工和服务、服务设施
Access to beach, so clean! The mid-week price was low.
2023 年 8 月入住 1 晚
Jamie S 于 2023年08月5日 的回复
I'm glad you enjoyed your stay. We do hope to see you again soon. Thank you for staying with us.

10/10 超赞

mohini

满意:服务设施
The view from the room is beautiful very close to the beach the staff are very nice and very clean inside room
2023 年 7 月入住 1 晚
Kristina-AGM 于 2023年07月30日 的回复
Hi Mohini, Thank you for choosing to stay with us! We are so happy to hear that you enjoyed your stay and everything was great! We hope to see you again in the future!

6/10 一般

Derrick

2023 年 7 月入住 1 晚
Kristina-AGM 于 2023年07月29日 的回复
Hi Derrik, Thank you so much for choosing to stay with us. We hope that you enjoyed your stay.