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"This is a good property and budget friendly, clean and they clean your room and change towels every day. Breakfast was good. I had an issue on my first night whereby my toilet was blocked, I was told that I’d need to wait until morning and use a different toilet. I wasn’t happy with this and asked for a different room for the night and was told none were available. I then checked online and there was rooms available, I went to speak to the staff member who said she’ll need to ring her boss to ask, she advised her boss said we cannot be moved but he’ll be here within two hours to fix it, he turned up 10/15 minutes later and fixed it within 15 minutes which I was grateful for but not sure why they had to lie about it originally, hence the reason for the lower score. Otherwise it’s a great property. "

"Location was great. In the old city center but in the edge where it was more quiet and still close yo everything. "

"Room was cleaned everyday, staff was kind. Wi-FI was connected fast. Breakfast was excellent- egg, fruit, a variety of bread, cheese, yogurt, etc. I was very satisfied during the 6days of my stay. I will come back again if I visit Lisbon. "

"Great location and very friendly helpful staff. "

"I had a wonderful stay at this hotel. Everything was exceptionally clean and well-maintained, which made me feel very comfortable throughout my visit. The staff were incredibly friendly, welcoming, and always ready to help with anything I needed. The location is perfect everything you might need is just nearby, making it very convenient to get around. I would definitely recommend this hotel and look forward to staying here again!"

"Shuttle was easy but get there 20 mins before shttle departure to get one of the eight tickets."

"Over all it was ok"

"Very nice vibe "

"I booked a 4 night stay. On the first morning the shower door which opened inwards jammed and I was trapped with no means of summoning help. The only thing which stopped me panicking was I had arranged to meet a friend for breakfast. She summoned assistance but as the door had been locked overnight for security they could not open it. The maintenance man took over 1 and a half hours to cut a large hole in the wall next to the lock and cut through metal using an axle grinder before entry. It took him a great deal of strength to push the faulty door inwards. I had been standing naked trapped for over 2 and a half hours. As a senior citizen who often travels solo, I am uncertain as to as to how long rescue would have occurred with no friend to raise an alarm. Possibly 5 days when I did not check out. Rooms were well sound proofed and staff could not have been alerted. It has taken 5 days for the manager of the hotel to communicate with me offering 50% discount which is totally inadequate to the gravity of the situation. It was a frightening experience which should never have happened. Health and Safety rules ignored. No alarm in the shower and no over ride of the locking mechanism. If it had been a medical emergency, I would be dead! It frightens me to think that if travelling alone it could have taken days before I was rescued"