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关于里斯本自由阿瓦尼大街酒店的点评

4 out of 5
里斯本自由阿瓦尼大街酒店
Rua Julio Cesar Machado 7-9, Lisbon

点评

8.8

超赞

10 分 - 超赞。221 条好评，共有 403 条点评" "
8 分 - 还可以。122 条好评，共有 403 条点评" "
6 分 - 一般。38 条好评，共有 403 条点评" "
4 分 - 很差。14 条好评，共有 403 条点评" "
2 分 - 糟糕。8 条好评，共有 403 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Artan，NY

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very helpful. Rooms very clean. It was amazing experience
2024 年 4 月入住 5 晚
Edi Pires - Hotel Director 于 2024年04月24日 的回复
Dear Artan, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our rooms and staff, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Kalpak

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very conveniently located, good size rooms, clean, good staff, excellent quality breakfast!!!
2024 年 4 月入住 3 晚
Edi Pires - Hotel Director 于 2024年04月10日 的回复
Dear Kalpak, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! The whole team is pleased to know that we have met your expectations. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

4/10 很差

Miguel

2024 年 3 月入住 5 晚
Edi Pires - Hotel Director 于 2024年04月25日 的回复
Dear Miguel, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We ask that if you consider it necessary, please contact our team to share your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 一般

Yasser

与家人出行, 带宠物出行
Potrebbe migliorare.. il luogo dove si svolge il servizio collazione al mattino si sente ancora un forte odore di pesce.. (ristorante Japonese) e il servizio per un 4 stelle il cameriere dovrebbe servirti il caffè/te a tavola. la quantità dei camerieri dovrebbe essere superiore visto afflusso poiché spesso i tavoli sono ancora da pulìre. La pulizia del/Ei tavoli sarebbe bello vedere. Speravo non semplice set ma tovaglia..
2024 年 3 月入住 7 晚
Edi Pires - Hotel Director 于 2024年04月5日 的回复
Dear Yasser, thank you very much for sharing with us your experience at Hotel Avani. Our F&B team regrets that we did not meet your expectations during your stay, which is why we will make improvement plans within our buffet service style. We appreciate your feedback, which helps to constantly improve our services. Best Regards, Edi Pires -Hotel Director

8/10 还可以

Yasser

与家人出行, 带宠物出行
满意：住宿条件和设施，员工和服务
In generale direi buono, potrebbe migliorare nel dopo servizio ristorante.. (sala colazione) a volte rimane un forte odore di pesce.. ristorante Japonese.. peccato per un 4 stelle, lo stesso il servizio colazione per un 4 stelle il caffè/te deve essere portato dal cameriere poiché il costo della stanza non è poco☺️🙏
2024 年 3 月入住 1 晚
Edi Pires - Hotel Director 于 2024年04月5日 的回复
Dear Yasser, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We inform you that we have taken note of your feedback regarding our breakfast service. Our F&B teams regrets that we did not meet your expectations, and we will create improvement measures in this regard. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires -Hotel Director

8/10 还可以

Betül

满意：员工和服务，清洁度
不满意：住宿条件和设施
Die Unterkunft ist sauber und zentral. Das Personal ist sehr freundlich. Allerdings sind die Zimmer etwas renovierungsbedürftig. Ansonsten alles fein.
2024 年 3 月入住 3 晚
Edi Pires - Hotel Director 于 2024年04月5日 的回复
Dear Betül, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our location, cleaning and staff, have been to your liking. We inform you that we have taken note of your feedback regarding our rooms. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires -Hotel Director

8/10 还可以

Dilipkumar

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location overall for easy shopping, friendly staff, very clean and well maintained property. On the other hand, my bed needed an upgrade and limited vegan breakfast options.
2024 年 3 月入住 5 晚
Edi Pires - Hotel Director 于 2024年04月5日 的回复
Dear Dilipkumar, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our location, cleaning, maintenance and staff, have been to your liking. We inform you that we have taken note of your feedback regarding our beds and breakfast, and will be analyzed with the aim of creating improvements in this regard. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires -Hotel Director

8/10 还可以

Dan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely helpful staff and close to everything that a tourist would like to see. Loud music one night downstairs was noisy though and woke me up.
2024 年 3 月入住 5 晚
Edi Pires - Hotel Director 于 2024年03月19日 的回复
Dear Dan, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our location and staff, have been to your liking. We inform you that we have taken note of your feedback regarding the music of the restaurant, and will be shared with the team, who regrets what happened. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires -Hotel Director

8/10 还可以

Laudiline，Brockton

满意：清洁度、员工和服务、住宿条件和设施
Nice and clean
2024 年 2 月入住 2 晚
Edi Pires - Hotel Director 于 2024年02月26日 的回复
Dear Laudiline, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Catarina，Oslo

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Edi Pires - Hotel Director 于 2024年02月7日 的回复
Estimada Catarina, muito obrigado por partilhar a sua experiência no Hotel Avani! Esperamos recebê-la mais vezes em Lisboa. Com os melhores cumprimentos, Edi Pires - Hotel Director

10/10 超赞

rosana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Edi Pires 于 2024年02月7日 的回复
Estimada Rosana, muito obrigado por partilhar a sua experiência no Hotel Avani. Com os melhores cumprimentos, Edi Pires - Hotel Director

8/10 还可以

Ruy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Edi Pires 于 2024年02月7日 的回复
Estimado Ruy, muito obrigado por partilhar a sua experiência no Hotel Avani! Esperamos recebê-lo mais vezes em Lisboa. Com os melhores cumprimentos, Edi Pires - Hotel Director

10/10 超赞

rosana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito cordiais os funcionários. Ser bem tratada faz diferença
2024 年 1 月入住 1 晚
Edi Pires - Hotel Director 于 2024年02月7日 的回复
Estimada Rosana, muito obrigado por partilhar a sua experiência no Hotel Avani! Esperamos recebê-la mais vezes em Lisboa. Com os melhores cumprimentos, Edi Pires - Hotel Director

4/10 很差

Luciano

与家人出行
满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Apto minúsculo,velho,box do banheiro minúsculo com chão de plastico
2024 年 1 月入住 2 晚

10/10 超赞

puneet

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Staff was very friendly and helpful. Diego- Guest relations provided excellent tips and guidance. The breakfast had many optioms to meet different dietaary needs. Very close to the Avenida metro station. Located at the center of the Avenida da Liberdade street. We walked to Baixa Chiado, Rossi station and many other parts of the city. Excellent plant based options nearby ( Honest greens)
2023 年 12 月入住 6 晚
Edi Pires - Hotel Director 于 2024年01月10日 的回复
Dear Puneet, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location, breakfast and staff, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

Shilpa

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Location and clean hotel for the stay. Central location and good shopping facilities
2023 年 12 月入住 4 晚
Edi Pires - Hotel Director 于 2024年01月10日 的回复
Dear Shilpa, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location and cleaning, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Simon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant hotel
Great hotel, great location and friendly staff
2023 年 12 月入住 3 晚
Edi Pires - Hotel Director 于 2024年01月10日 的回复
Dear Simon, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location and staff, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 一般

Chuk San

与家人出行
不满意：住宿条件和设施，清洁度
Hotel is not 4 star, stayed at other 4* and definitely more luxurious. No robes, slippers supplied. Hotel is extremely tired looking and worn out. Funny smell in room. Strange design in shower room which when you closed the door the water leaks onto the floor. House keeping still hadn’t cleaned the room by 17.30. On the positive side, close to metro and local attractions
2023 年 12 月入住 2 晚

8/10 还可以

Angela

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was handily placed just off one of the main roads in Lisbon. Unfortunately some work was being done on the roof of the building which meant noise from 8am. The building next door was also being worked on. The staff were very helpful. The bathroom shower was badly designed making it difficult to get in and out of.
2023 年 11 月入住 5 晚

10/10 超赞

Helen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the breakfast was only about a 3 star and was in the ! Japanese restaurant, so there was a bit of a culture clash. I would have expected a proper breakfast and not with Nespresso pod coffee but real coffee.
2023 年 10 月入住 5 晚
Edi Pires - Hotel Director 于 2023年11月5日 的回复
Dear Helen, thank you very much for sharing with us your experience at Hotel Avani. We inform you that we have taken note of your feedback regarding our breakfast, being shared with the whole team and will be carefully analyzed to create plans for improvement in this regard. We would like to thank you again for providing this review, which will certainly serve to improve our services. Looking forward to welcome you back at Lisbon Best Regards, Edi Pires - Hotel Director

10/10 超赞

Charlie-Robinson

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fijn hotel met prima kamers die aan de kleine kant zijn. Personeel is uiterst vriendelijk en de locatie van het hotel is top.
2023 年 10 月入住 3 晚
Edi Pires - Hotel Director 于 2023年10月23日 的回复
Dear Charlie-Robinson, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 一般

Katharina

带宠物出行, 与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Nach Google Navigation schwierig zu erreichen, da Einbahnverkehr und Strassen-Sperrungen. Parkplatz direkt vor dem Hotel sehr praktisch. Geeignete Ausgangslage für Sightseeingtour in Lissabon. Personal an Reception sehr freundlich. Unser Hund wurde für den Aufenthalt akzeptiert, was ein grosses Plus für uns ist. Unser Zimmer war von der Sauberkeit her ungenügend (insbesondere gestört hat uns die fleckige Bettwäsche, welche auf Nachfrage sofort gewechselt wurde). Einrichtung und Badezimmer: Matratze etwas durchgelegen, Teppichboden fleckig, Möbel teils verschlissen. Für unseren Geschmack waren in dem sowieso sehr kleinen Zimmer viel zu viele Möbelstücke untergebracht. Zum Frühstück und Bar/Poolbereich können wir nichts sagen, haben wir nicht genutzt. Plus ist das annehmbare Preis-Leistungsverhältnis bei sehr praktischer Lage und freundlichem Personal.
2023 年 10 月入住 2 晚
Edi Pires - Hotel Director 于 2023年10月17日 的回复
Dear Katharina, thank you very much for sharing with us your experience at Hotel Avani. We are very pleased that our location and staff, have been to your liking. We inform you that we have taken note of your feedback regarding our rooms, which we will analyze and make plans for improvement. We would like to thank you again for providing this review, which will certainly serve to improve our services. Looking forward to welcome you back at Lisbon. Best Regards, Edi Pires - Hotel Director

10/10 超赞

Thomas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place all around. Highly recommend.
2023 年 9 月入住 1 晚
Edi Pires - Hotel Director 于 2023年10月13日 的回复
Dear Thomas, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We greatly appreciate your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 一般

Klaus

满意：清洁度、住宿条件和设施、客房舒适度
Não tem nada que justifique o preço
Havia avisado que seria nossa comemoração de 20 anos de casamento e que como cliente Gold solicitei algum dos benefícios os quais nenhum deles foi oferecido e nem tão pouco nenhum “mimo” em nossa celebração tão importante para nós.
2023 年 10 月入住 1 晚
Edi Pires - Hotel Director 于 2023年10月17日 的回复
Caro Sr. Klaus, obrigado por partilhar a sua experiência durante a sua estadia e lamento o que relatou. Tentamos sempre prestar o melhor serviço para que os nossos hóspedes fiquem o mais satisfeitos possível e acedemos a pedidos especiais. Neste caso, deve ter havido uma falha no sistema e não recebemos o seu pedido, pelo que peço novamente desculpa. Esperamos que este incidente não o impeça de voltar a confiar em nós para a sua próxima visita a Lisboa ou celebração na qual teremos todo o gosto em participar. Os melhores cumprimentos, Edi Pires - Diretor Hoteleiro

10/10 超赞

Guy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location with a short walk from the main restaurant and bar areas. Staff were very helpful and parking outside the hotel was handy. Pool was a good size and quiet.
2023 年 9 月入住 2 晚
Edi Pires - Hotel Director 于 2023年10月13日 的回复
Dear Guy, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We greatly appreciate your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

4/10 很差

Reem

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
While the staff was friendly, the rooms are very small. We couldn't even unpack and put our clothes in a dresser. The restaurant only served Japanese food, and was not very tasty. Breakfast everyday was the absolute same thing, no variety. Apparently they were working on the hotel next door and we had to hear constant drilling. Would not recommend.
2023 年 10 月入住 7 晚
Edi Pires - Hotel Director 于 2023年10月17日 的回复
Dear Reem, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our staff, has been to your liking. We inform you that we have taken note of your feedback and we regret that we were unable to meet your expectations. We will analyse your comments and make an action plan to improve all the aspects mentioned and provide the best possible experience to our guests, which is always our maxim. We will work on it and hope to have your confidence again if you wish to come back to the wonderful city of Lisbon whenever you wish. Best Regards, Edi Pires - Hotel Director.

10/10 超赞

Mauricio

2023 年 10 月入住 2 晚
Edi Pires - Hotel Director 于 2023年10月13日 的回复
Dear Mauricio, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施
The hotel is clean and the beds are very comfortable. They share a very nice pool with the sister hotel next door. Two drawbacks were the poor bathtub drainage and the cramped toilet.
2023 年 9 月入住 5 晚
Edi Pires - Hotel Director 于 2023年10月17日 的回复
Dear Robert, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our cleaning and beds, have been to your liking. We inform you that we have taken note of your feedback regarding the bathtub drainage and the cramped toilet, and will be shared with the whole team, to make improvement plans. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards Edi Pires Hotel Director

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Hotel is in need of updates and repair, but otherwise comfortable and clean. Staff is helpful and pleasant. Breakfast buffet is good.
2023 年 10 月入住 3 晚
Edi Pires - Hotel Director 于 2023年10月17日 的回复
Dear guest, thank you for sharing your experience at the Avani Hotel! We are pleased that our staff and breakfast were to your liking. Your comments are very important to us and we will continue to work to improve our services. We look forward to welcoming you again if you wish to visit the beautiful city of Lisbon. Best regards, Edi Pires - Hotel Director

6/10 一般

Kari

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dyrt hotell med bra beliggenhet
Et helt greit hotell med veldig bra beliggenhet, men ingen sjarm og ekstra tjenester. Mer som bare sove og spise frokost sted. Utrolig lytt fra rommet til gangen, og der ble vi forstyrret flere ganger midt på natten av høyrøstede gjester. Det som drar ned, er at prisen var såpass høy at man forventet mer.
2023 年 9 月入住 3 晚
Edi Pires - Hotel Director 于 2023年10月23日 的回复
Dear Kari, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We regret not having been able to meet your expectations, but I inform you that we have created action plans in the aspects mentioned. We confirm you that we have taken note of your feedback, which will certainly serve to improve our services. Best Regards, Edi Pires - Hotel Director

8/10 还可以

danny

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The personnel was very friendly and helpful, the hotel room was very clean, and the maid service was excellent. The restaurant was sushi, which was delicious but that’s just a one time visit. It did not have a variety of other foods. Along with breakfast, not opening till 830 and we were not able to take a vantage of that because we had tours. we did get a bag breakfast, which was not very good. Highly disappointed for a four-star hotel.
2023 年 9 月入住 3 晚
Edi Pires - Hotel Director 于 2023年09月19日 的回复
Dear Danny, thank you very much for sharing with us your experience at Hotel Avani. We are very pleased that our .staff, service, cleaning and Japanese Restaurant, have been to your liking. We inform you that we have taken note of your feedback regarding our breakfast, and will be shared with the F&B Department. We inform that the schedule of our breakfast during the week is from 07h00 until 10h30 in the morning and during the weekend of week, the beginning is at 08h00 and the end at 11h30. It is our constant endeavour to provide consistently high quality of service to all our valued guests and I assure you that all possible corrective measures have been taken to serve our guests better. Once again, thanks again for your review, which will certainly serve to improve our services. Looking forward to welcome you back at Lisbon. Best Regards, Edi Pires - Hotel Director

4/10 很差

Eduarda

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Casa de banho com o teto cheio de humidade A torneira do lavatório sempre a pingar A entrada da banheira perigosa. Uma pessoa com alguma dificuldade de locomoção teria sérios problemas para entrar e sair da banheira, com perigo de queda. Pequeno almoço muito fraco. O espaço do pequeno almoço também fraco Hoje não havia manteiga com sal. Nunca vi não haver manteiga. Uma decepção
2023 年 9 月入住 2 晚
Edi Pires - Hotel Director 于 2023年09月18日 的回复
Estimada Eduarda, muito obrigado por partilhar connosco a sua experiência no Hotel Avani durante a sua estadia em Lisboa. Informamos que tomamos nota dos seus comentários sobre os nossos quartos e pequeno-almoço, e serão partilhados com toda a equipa. Gostaríamos de agradecer novamente por nos fornecer esta avaliação, que certamente servirá para melhorar nossos serviços. Com os melhores cumprimentos, Edi Pires - Director Hoteleiro

8/10 还可以

Jorge

满意：清洁度、员工和服务、住宿条件和设施
Todo bien
2023 年 9 月入住 3 晚
Edi Pires - Hotel Director 于 2023年09月18日 的回复
Estimado Jorge, muchas gracias por compartir su opinión en relación a su estancia en el Hotel Avani! Esperamos volver a recibirle en Lisboa. Saludos cordiales, Edi Pires - Hotel Director

10/10 超赞

celia regina

2023 年 9 月入住 3 晚
Edi Pires - Hotel Director 于 2023年09月13日 的回复
Dear Celia, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

Sebastien

满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 5 晚
Edi Pires - Hotel Director 于 2023年11月5日 的回复
Dear Sebastien, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Christine

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bien situé pour visiter Lisbonne
2023 年 8 月入住 7 晚
Edi Pires - Hotel Director 于 2023年09月9日 的回复
Dear Christine, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Caroline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, nice hotel with amenities like a pool and gym right in the heart of Lisbon for convenient walking access to tons of sights, shops, and restaurants. Felt very safe at both the property and navigating through the surrounding area. Really enjoyed my stay here and would recommend it!
2023 年 8 月入住 3 晚
Edi Pires - Hotel Director 于 2023年09月9日 的回复
Dear Caroline, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We greatly appreciate your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

Cyril

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 8 月入住 5 晚
Edi Pires - Hotel Director 于 2023年09月9日 的回复
Dear Cyril, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Jodie

满意：清洁度、员工和服务、住宿条件和设施
Lovely stay at this hotel, premier room is big beds are comfortable, pool next door is a bonus the staff there are really attentive felt very luxurious.
2023 年 7 月入住 4 晚
Edi Pires 于 2023年07月30日 的回复
Dear Jodie, thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

4/10 很差

Sandra

满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 7 月入住 4 晚
Edi Pires 于 2023年07月30日 的回复
Dear Sandra, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! If you wish, I invite you to send us an email with your opinion about your stay to the following email address: gr.lisbon@avani-hotels.com, to know in more detail your experience with us. Looking forward to your possible contact. Best regards, Edi Pires - Hotel Director

2/10 糟糕

Raul

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
We're a family of 5, upon arrival with 7 pieces of luggage at 11PM, there was no Bellman to help! please remember this is a 4 star at 215 Euros ( ) a night... not only that, the poor José was the only staff downstairs for the night! unbelivable! he was great by the way.... arriving at the rooms was like entering smoking friendly hostel... Altough Diego, the manager was very kind the next day, the property is not suited for Vacations/holidays and certanly not even a 3 star hotel.
2023 年 7 月入住 2 晚
Edi Pires 于 2023年07月31日 的回复
Dear Raul, thank you for sharing your experience at Hotel Avani! The whole team regrets that we have not managed to meet your expectations but we inform you that we will work to reinforce the points you have communicated to us so that we always try to give the best service and conditions to our customers. We value your feedback positively, as it helps us to improve. Best regards, Edi Pires - Hotel Director

2/10 糟糕

Edith

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
I don’t know where to start. The room was dirty and in bad repair. It was literally raining in the bathroom from a water leak in the ceiling. I am still waiting for a reimbursement. Not acceptable for a the price we paid.
2023 年 7 月入住 3 晚
Edi Pires 于 2023年07月30日 的回复
Dear Edith, thank you for sharing with us your experience at Avani Hotel! The whole team regrets what happened during your stay and if you wish, we hope you will contact the following email account: gr.lisbon@avani-hotels.com, to deal with your case more closely with our Guest Relations Manager. We look forward to your contact and again appreciate your opinion, which will help us to improve our services. Best regards, Edi Pires - Hotel Director

10/10 超赞

Alejandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location Nice hotel Breakfast just ok Restaurant very expensive
2023 年 6 月入住 3 晚
Edi Pires 于 2023年07月7日 的回复
Dear Alejandra, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We inform you that we have taken note of your feedback about our restaurant and will be shared with the whole team. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 一般

Tavita

2023 年 6 月入住 5 晚
Edi Pires 于 2023年07月7日 的回复
Dear Tavita, thank you for sharing your opinion regarding your recent stay at Hotel Avani! Best regards, Edi Pires - Hotel Director

10/10 超赞

LUIZ F D

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Localização
Bem localizado. Tem um dos melhores (se não o melhor) restaurante japonês de Lisboa. Café da manhã... ok.
2023 年 6 月入住 2 晚
Edi Pires 于 2023年07月7日 的回复
Estimado Luiz, muito obrigado por partilhar a sua experiência no Hotel Avani! Esperamos recebê-lo mais vezes em Lisboa. Com os melhores cumprimentos, Edi Pires - Hotel Director

10/10 超赞

Lisette，Leonia

满意：清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 6 月入住 4 晚
Edi Pires 于 2023年07月7日 的回复
Dear Lisette, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

Myrna

团体旅客
满意：员工和服务
Good location. In need of a refresh.
2023 年 6 月入住 2 晚
Edi Pires 于 2023年06月29日 的回复
Dear Myrna, Thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

Lisette，Leonia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice hotel
2023 年 6 月入住 3 晚
Edi Pires 于 2023年06月28日 的回复
Dear Lisette, Thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 还可以

NOELEEN

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location within convenient access to everything we wanted to do. We experienced professional, friendly and helpful staff. Our room was very small but had everything we needed, plenty of charging points for electric gadgets, reading lamps, a desk and well lit. The dining area is beautifully designed and clean. The only negative was there was no direct access to the swimming pool it is outside, through the carpark and then up 2 flights of steps. We enjoyed our stay and would recommend this hotel.
2023 年 6 月入住 3 晚
Edi Pires 于 2023年06月28日 的回复
Dear Noeleen, Thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 超赞

Noemi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel, Good Location
The hotel is in a superb location. Rooms are modern and comfortable, and they a have a nice size bathroom. The breakfast has a big variety of food, and it is well served. This hotel was exactly what I was looking for. I could walk to many places, such as restaurants, and meeting points for tours that did not have pick up service. I am a solo female traveler.
2023 年 6 月入住 3 晚
Edi Pires 于 2023年06月20日 的回复
Dear Noemi, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are satisfied that your experience with us has been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director