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关于拜亚酒店的点评

3 out of 5
拜亚酒店
Passeio D. Luís I, Cascais

点评

8.6

超赞

10 分 - 超赞。375 条好评，共有 896 条点评" "
8 分 - 还可以。378 条好评，共有 896 条点评" "
6 分 - 一般。104 条好评，共有 896 条点评" "
4 分 - 很差。33 条好评，共有 896 条点评" "
2 分 - 糟糕。6 条好评，共有 896 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Chi Keung

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location and comfort room
Good view, room size is big and hotel is near to city centre
2022 年 10 月入住 2 晚
Management 于 2022年11月14日 的回复
Thank you!

8/10 还可以

JStar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Elaine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful views from the front of the property and lovely rooftop pool area. We enjoyed a great selection from the breafast buffet and evening restaurant was great, food and service was excellent. Our room had a balcony, which was welcome. Facilities in the room were up to date, worked well and was very comfortable
2024 年 4 月入住 3 晚

10/10 超赞

Carolyn

满意：清洁度、员工和服务、住宿条件和设施
Great location and close to amenities. Great views from rooftop terrace and main floor restaurant
2024 年 4 月入住 2 晚

8/10 还可以

Susan M

满意：住宿条件和设施，员工和服务
Great location.
2024 年 4 月入住 1 晚

8/10 还可以

Wiggo

满意：员工和服务，清洁度
Ok sted til en rimelig pris
2024 年 2 月入住 7 晚

10/10 超赞

Liam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
First time to portugal. I will be back to this exact hotel, it was perfect. I did not need to leave a square mile radius of the hotel, it had everything, foods, shopping, walking, bars, tours, and the beach. Such a perfect location.
2024 年 4 月入住 1 晚

10/10 超赞

May Fong

满意：清洁度、员工和服务、住宿条件和设施
Love the central location walkable to the seafront, and many dining options nearby. Clean room and good breakfast spread. Staff at reception and in breakfast area were friendly and efficient. Recommended to stay!
2024 年 3 月入住 1 晚

10/10 超赞

Joanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved this property! Right on the boardwalk. In the hustle and bustle of everything. The beach is across the street. Easily walkable to loads of restaurants. The view from our 4th floor balcony was amazing! Breakfast buffet had lots of options. Loads of patio seating for a coffee or a night cap. Hope to stay again sometime!
2024 年 3 月入住 2 晚

10/10 超赞

WILLIAM EDWARD

满意：住宿条件和设施，清洁度
2024 年 3 月入住 6 晚

10/10 超赞

Kathy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had a great, peaceful stay!
2024 年 2 月入住 5 晚

8/10 还可以

Christian Andre

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Helena

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A very central location and modern rooms. Lovely restaurant downstairs.
2024 年 3 月入住 2 晚
Management 于 2024年03月22日 的回复
Thanks! It was a pleasure having you with us. Will we see you again soon?

10/10 超赞

suzie

满意：清洁度、员工和服务、住宿条件和设施
Very well situated.
2024 年 3 月入住 2 晚
Management 于 2024年03月22日 的回复
Thank you so much, were really happy that you enjoyed your stay with us.

8/10 还可以

Jochen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Direkt am Meer, Innenstadt, trotzdem ruhig, Parken ist ein Problem, hatte eine Skibox auf dem Dach, Parkplatz am Bahnhof 28,50 € pro Tag😰
2024 年 3 月入住 2 晚

10/10 超赞

Theodore

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
2024 年 3 月入住 4 晚

6/10 一般

keely

与配偶出行
满意：员工和服务，清洁度
Needs improvement Overall the communal areas , reception bar etc were very nice and well kept. I was not very impressed with the hallway on floor 1, there were many stains on the floor carpet and an odd smell. The room was very clean but very hot considering it was February and there was no way of turning the air con on. We had to sleep with the door open and because of the position of the hotel it’s quite noisy. They need to do something about the mattresses as the bed was overly hard/firm too and was not comfortable. Bathroom needs addressing as there is black mood behind the sink mirror. Rooftop bar not open, assuming as it was out of season but was abit disappointing. All the staff members we encountered were nice ,especially reception. Would we consider staying again? maybe because of the location and price but would probably upgrade the room. The view from the balcony is great

10/10 超赞

Valerie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A wonderful location on the seafront and in the old part of town. Everything felt within easy walking distance. We loved the balcony overlooking the sea. A good buffet breakfast and a good size room.
2024 年 2 月入住 2 晚

10/10 超赞

Miranda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 5 晚
Management 于 2024年02月8日 的回复
Thank you so much for a perfect rating. Hope to see you again soon.

10/10 超赞

mordechai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
perfect staying in cascais
very well located in front of the beach, excellent service, great breakfast and affordable price.
2024 年 1 月入住 1 晚
Management 于 2024年02月8日 的回复
Hearing such praise truly warms our hearts. We strive to provide an exceptional experience for all our guests, and your review confirms we're achieving that.Thank you for choosing Hotel Baía, and we hope to welcome you back for another perfect stay soon!

10/10 超赞

Karin

满意：清洁度、员工和服务、住宿条件和设施
As usual great stay!
2024 年 1 月入住 3 晚
Management 于 2024年02月8日 的回复
Thank you so much, once again. Hope to welcome you back really soon!

10/10 超赞

Philippe

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Management 于 2024年02月8日 的回复
Thank you! Will we host you again soon?

10/10 超赞

Valter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Claudia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Management 于 2023年12月27日 的回复
Muito obrigado e até à próxima visita.

8/10 还可以

Giacomo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Management 于 2023年12月21日 的回复
Thank you for rating and staying with us.

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and Hotel
2023 年 12 月入住 3 晚
Management 于 2023年12月21日 的回复
Thank you so much, it was a pleasure having you with us. Hope to see you again soon.

6/10 一般

Alexandra

2023 年 12 月入住 3 晚
Management 于 2023年12月21日 的回复
Obrigado por se hospedar no Hotel Baía, até breve.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very good center hotel
very good location. located in the center of town. have a parking garage if you come with a car. staff were very friendly and the breakfast was very good, lots of veriaty.
2023 年 12 月入住 1 晚
Management 于 2023年12月21日 的回复
Thank you so much for your kind words. Safe travels!

6/10 一般

Martin

商务旅客
Auf den ersten Blick okay ...
... auf den zweiten schon nicht mehr ganz so… Der Preis schien anfangs günstig - am Ende für die Leistung gerade noch okay. - Das beste war die LAGE: im Zentrum UND gleichzeitig am Strand, und viele, auch gute Restaurants (Besonders zu empfehlen: „A Nova Estrela“) in drumherum. Ansonsten wenig berauschend. Zustand eigentlich ziemlich abgerockt - auch wenn man mir beim Check-In sagte, ich hätte eines von den neusten Zimmern. Was mir nicht aufgefallen wäre. - SAUBERKEIT hat nicht überzeugt. Auch nicht das FRÜHSTÜCK, v.a. nicht hinsichtlich der Qualität der (meisten) Speisen. Die Auswahl und Präsentation aber war okay. - Öffentliche Tiefgarage direkt unterm Hotel.
Frühstücksbuffet
Restaurant
Außenansicht
Bad
2023 年 12 月入住 1 晚
Management 于 2024年01月3日 的回复
Thank you for taking the time to share your feedback regarding your recent stay at hotel Baia. We appreciate you bringing to our attention your concerns about the condition, cleanliness, and breakfast offerings.We are disappointed to hear that your overall experience fell short of your expectations. We strive to provide our guests with a comfortable and enjoyable stay, and we are committed to addressing the issues you have raised. Thank you for your feedback, hope to host you again in the future.

10/10 超赞

ELISABETH

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente fim de semana
Localização perfeita com vista mar, ótimo pequeno almoço, boas instalações do hotel com estacionamento.
2023 年 11 月入住 2 晚
Management 于 2023年12月21日 的回复
Muito obrigado, esperamos que volte em breve!

10/10 超赞

Tracey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous hotel in a superb location.
I came to Cascais as my final stop before returning to the USA after several months in Europe. I absolutely loved this town and this hotel. There is absolutely no reason to look elsewhere. The hotel is in a fabulous location and the views from the small terraces were fantastic. The staff was great, the breakfast was good, and the restaurant in the evening was fantastic. No complaints at all. I was here in early December and it was wonderful to have a bird’s eye view of all the Christmas activities below. It was such a joy to stay here at this particular time. Cascais is beautiful and this hotel could not have been be better.
2023 年 12 月入住 3 晚
Management 于 2024年01月3日 的回复
Thank you for your wonderful review of our hotel. We are delighted to hear that you enjoyed your stay with us and that you loved Cascais and its festive atmosphere. It was a pleasure to have you as our guest. We appreciate your kind words and your recommendation. We hope to see you again soon in our hotel and in our beautiful town. Thank you for choosing us and for sharing your experience.

8/10 还可以

Luis

满意：清洁度
2023 年 11 月入住 3 晚
Management 于 2023年12月21日 的回复
Obrigado por avaliar. Até à próxima.

8/10 还可以

Markus

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place - on the breakfast warm food was gold
2023 年 11 月入住 1 晚
Management 于 2023年12月21日 的回复
Thank you, we're glad you enjoyed your stay. Will you come back soon?

10/10 超赞

Catherine

Staff are great and very clean facility
2023 年 11 月入住 5 晚
Management 于 2023年12月21日 的回复
Thank you! Our staff deserves all the praise. Hope to host you again soon.

10/10 超赞

Brent

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome place
2023 年 11 月入住 6 晚
Management 于 2023年12月21日 的回复
And it was awesome having you with us. Come back soon.

10/10 超赞

marie josee

2023 年 11 月入住 5 晚
Management 于 2023年11月23日 的回复
Thank you, hope to see you again soon.

10/10 超赞

James

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
While the rooms are small by American standards, they we well appointed by Europe standards. Great pool and roof top deck. I had an Oceanview with a balcony which was delightful and I keep the balcony doors open day and night.
2023 年 11 月入住 3 晚
Management 于 2023年11月15日 的回复
Thank you, it was a pleasure hosting you. Hope to welcome you back soon for another delightful stay.

8/10 还可以

Peter

与家人出行
2023 年 10 月入住 5 晚
Management 于 2023年11月15日 的回复
Thank you for staying with us. Come back soon!

8/10 还可以

Brigitte

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enregistrement rapide, personnel agréable, chambre confortable avec vue mer, petit dejeuner copieux.
2023 年 11 月入住 1 晚
Management 于 2023年11月15日 的回复
Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Merci d'avoir choisi notre hôtel, et nous espérons vous accueillir à nouveau pour un autre séjour agréable dans un avenir proche!

8/10 还可以

Margarida

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Foi bom
2023 年 10 月入住 1 晚
Management 于 2023年11月15日 的回复
Obrigado! Volte sempre.

10/10 超赞

Sabine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Management 于 2023年11月15日 的回复
Thank you! Will we see you again soon?

4/10 很差

Syd

与配偶出行
The hotel is quite old and very noisy. We had requested a quiet room, with a good view, but was given a very noisy room in the wing of the hotel next to bars and restaurants. Our view was a wall.
2023 年 10 月入住 2 晚
Management 于 2023年11月15日 的回复
We're sorry to hear about the inconvenience you experienced during your stay. Our team genuinely regrets that the room did not meet your expectations. We appreciate your feedback and want to clarify that our standard rooms are designed for a comfortable stay but do not offer scenic views. For a more panoramic experience, we recommend trying our superior land rooms, which provide a view of Cascais village, or our superior sea rooms, offering a beatiful view of the Cascais Bay. Additionally, our rooftop is a delightful spot to enjoy the surrounding beauty. We are also happy to inform that we will finish refurbishing all our rooms by the end of March 2024. Be sure that if you decide to stay with us again, we'll make every effort to ensure you have a more pleasant experience. Thank you for sharing your concerns.

4/10 很差

Sébastien

不满意：客房舒适度，住宿条件和设施
Très moyen
Hôtel vieillissant, odeur de renfermé dans la chambre et matelas vraiment peu confortable. A éviter si possible
2023 年 10 月入住 1 晚
Management 于 2023年11月15日 的回复
Nous regrettons d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Votre confort est notre priorité, et nous sommes désolés d'entendre parler de l'odeur de renfermé dans la chambre et du manque de confort du matelas. Nous prenons vos commentaires au sérieux et les transmettrons à notre équipe pour apporter des améliorations. Si vous nous donnez une autre chance à l'avenir, nous ferons de notre mieux pour vous offrir une expérience plus agréable. Merci de nous avoir fait part de vos préoccupations.

10/10 超赞

ANNE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2023 年 10 月入住 1 晚
Management 于 2023年10月21日 的回复
Thank you for staying with us, hope to welcome you back soon.

8/10 还可以

真实旅客

满意：员工和服务
2023 年 10 月入住 2 晚
Management 于 2023年10月20日 的回复
Thank you for reviewing. Hope to welcome you back soon.

4/10 很差

Daniel

与配偶出行
满意：清洁度
不满意：住宿条件和设施
We have stayed at this property before and had an enjoyable experience in the past. This more recent trip, we booked the room with the queen side bed. It was less than uncomfortable and felt like you were sleeping on a box rather than a mattress it was hard as a rock. The “blankets” on the bed were as thin as a could be and it was like sleeping with 2 sheets. All the towels in the bathroom had stains on them. The safe in the room was missing the lock therefore unusable with a note stating “if you would like to use a safe, please contact the front desk”. As an international traveler, I find it necessary to lock your documents and extra cash in a safe at all hotels for added security of your most important belonging. I understand they are either renovating or about to start renovations but based on the recent experience and the lack of sleep we received due to lack of comfort, I don’t think we will stay at Hotel Baia again.
2023 年 10 月入住 1 晚
Management 于 2023年11月15日 的回复
We're truly sorry to hear about your recent experience, and we appreciate your feedback, specially from a repeat guest. We apologize for any inconvenience caused by the discomfort of the bed and the issues with the room amenities. Your insights are valuable to us as we continuously strive to improve our services. We want all our guests to have a comfortable stay, and we regret that we fell short on this occasion. Please be assured that your concerns will be shared with the relevant teams for further attention. Please note that we are currently in the process of renovating our rooms, which will include upgrades to various amenities, including electronic safes.We understand your decision, and if you ever reconsider, we would welcome the opportunity to provide you with a much-improved experience in the future. Thank you for sharing your concerns with us.

10/10 超赞

Josephine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es war ein sehr schönes Hotel in super Lage. Einziges kleines Manko, unser Fenster war zu einer Bar heraus und da war es abends etwas laut. Ansonsten hat es uns sehr gut gefallen.
2023 年 10 月入住 6 晚
Management 于 2023年10月17日 的回复
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie Ihr Aufenthalt in unserem Hotel genossen haben und unsere Lage schätzten. Wir bedauern jedoch die Lärmprobleme, die Sie aufgrund der Fenster zur Bar hatten. Bitte zögern Sie nicht, uns beim nächsten Besuch zu kontaktieren, und wir werden unser Bestes tun, um sicherzustellen, dass Ihr Aufenthalt noch angenehmer wird. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

10/10 超赞

Silje Seglem

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 5 晚
Management 于 2023年10月16日 的回复
Thank you!

8/10 还可以

Maria del Carmen

满意：清洁度
2023 年 10 月入住 1 晚
Management 于 2023年10月13日 的回复
Obrigado por avaliar, volte sempre.

8/10 还可以

Virpi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Management 于 2023年10月13日 的回复
Obrigado por partilhar e por escolher se hospedar no Hotel Baia. Até à próxima.