外观

关于木星里斯本酒店的点评

4 out of 5
木星里斯本酒店
Avenida da Republica, 46, Lisbon

点评

9.4

绝佳

10 分 - 超赞。731 条好评,共有 1009 条点评" "
8 分 - 还可以。221 条好评,共有 1009 条点评" "
6 分 - 一般。37 条好评,共有 1009 条点评" "
4 分 - 很差。12 条好评,共有 1009 条点评" "
2 分 - 糟糕。8 条好评,共有 1009 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

LINGLING

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location , excellent service
2023 年 12 月入住 7 晚

8/10 还可以

Zhenjiang

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect service.
2023 年 1 月入住 4 晚
Carla D. | Guest Relations 于 2023年01月30日 的回复
Dear Zhenjiang,Thank you for your positive review. after your recent stay at Jupiter Lisboa Hotel.Comments such as yours are very rewarding to us and reflect our efforts to constantly provide our guests with the best service possible.We look forward to welcoming you back to our hotel.Kind regards

10/10 超赞

Hing Bun

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 6 晚
Hugo F. 于 2020年07月25日 的回复
Dear Mr. Hing Bun, Thank you very much for choosing to stay at Jupiter Lisboa Hotel and for giving us the opportunity to know about your experience. We hope to welcome you back in the near future. Best regards, Hugo F. Front Office Shift Leader

10/10 超赞

Ka Wai

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 3 晚
Hugo F. 于 2019年07月9日 的回复
Dear Mr. Ka Wai, Thank you for choosingour Hotel for your recent stay in Lisbon. We are very grateful that you took some time to share your experience with us. We appreciate your nice review in all of the Hotel facilities. It will be a pleasure for us to have another opportunity to welcome you on the next visit to Lisbon. Sincerely,

10/10 超赞

Dana

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was great for what we needed it for. Clean, quiet, and convenient. Away from crowded downtown, but still close. The service was also excellent! Would recommend to anyone and would come back! Thank you!
2024 年 4 月入住 7 晚

10/10 超赞

Flora

满意:清洁度、员工和服务、住宿条件和设施
Near Metro transit
2024 年 4 月入住 7 晚

10/10 超赞

Flora

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Modern spare decor. Everything a traveler needs. The breakfast is outstanding!
2024 年 5 月入住 1 晚

10/10 超赞

Herbert,Hohenkammer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Die ganze Crew, vom Empfang bis zur Reinigungskraft waren sehr gut.
2024 年 4 月入住 3 晚

6/10 一般

Glenn

与配偶出行
满意:清洁度、员工和服务、服务设施
2024 年 4 月入住 3 晚

10/10 超赞

Xavier

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

8/10 还可以

Portia

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe, nice and convenient.
2024 年 4 月入住 7 晚

10/10 超赞

Albert,medfield

与配偶出行
Property was wonderful as well as the staff! Ricardo the bartender was so attentive and helpful!
2024 年 4 月入住 5 晚

10/10 超赞

Thomas,Beverly Hills

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great central location in Lisbon. It is in a central part of the city. Beautiful parks and plaza's. It is about a 15 minute cab drive to the older part of the city (e.g., Al Falma etc.). The hotel is modern and well kept. A fantastic breakfast buffett for a reasonable price, great rooftop pool area, and the rooms are large and modern with comfortable beds. Great Service.
2024 年 4 月入住 3 晚

10/10 超赞

Fabien

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tres bon hôtels
2024 年 4 月入住 4 晚

10/10 超赞

Anja

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tolles Hotel, gute Anbindung, schöne Dachterasse. Besonders das Frühstück war super!
2024 年 4 月入住 3 晚

10/10 超赞

amy

Wonderful
2024 年 4 月入住 1 晚

10/10 超赞

Amarildo Martins

与家人出行, 团体旅客
满意:住宿条件和设施,清洁度
Great staff and comfortable rooms.
2024 年 4 月入住 3 晚

10/10 超赞

Syesha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully presented with lovely views, not sure it was suitable for families as the pool was small and on the rooftop but what you’d expect to find in a city
2024 年 4 月入住 4 晚

10/10 超赞

Fabien

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Hans Udo,Kerpen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes Hotel, kompetentes Personal, gute Metro-Anbindung, hervorragendes Frühstück, saubere Zimmer, grosses Bad
2024 年 4 月入住 5 晚

4/10 很差

Theresa

与配偶出行
不满意:住宿条件和设施,服务设施
Would not stay here again. There were renovations going on right outside our room and it was very noisy. The door to the bathroom is frosted glass and offers little in the form of privacy or soundproofing. Elevator is very slow and usually has a wait. Only positive was the gym, which was a good size but lacked Matt’s.
2024 年 4 月入住 3 晚
Sara Borges 于 2024年04月23日 的回复
Dear Theresa,Thank you for choosing Jupiter Lisboa Hotel and for sharing your experience with us. Your feedback is incredibly valuable as it helps us identify areas for improvement in our service.We apologize for any inconvenience caused by the renovations. When our guest relations team spoke with you about your bed preferences, we regret that you didn't mention any issues regarding the renovations. Nonetheless, please rest assured that we are committed to making every effort to ensure our guests have the best possible experience.We truly appreciate your kind words about our gym facilities.Warm regards,

10/10 超赞

Patricia

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked everything about it! Great location/ pleasant staff
2024 年 4 月入住 2 晚

10/10 超赞

Susan Gail

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved this hotel. The room was very spacious. The staff was friendly and helpful, especially Luis who had dining recommendations and answered all of our questions. We patronized the pool and lobby bars for eating.
2024 年 4 月入住 13 晚

10/10 超赞

Ellen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed it. This hotel is huge! Their breakfast area is massive. HUGE breakfast selection. Located right in the city.
2024 年 4 月入住 2 晚

2/10 糟糕

Khaled

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place very nasty
Luís P. General Manager 于 2024年04月17日 的回复
Esteemed Khaled,Thank you for choosing Jupiter Lisboa Hotel for your stay in Lisbon.We are fully committed on providing a service of excellence to our guests and therefore we regret any inconvenient that you felt during your stay with us.Being rude or disrespectful is not our standard and our entire team always receives very good compliments, including our guest relations.Our mission is to provide our guests with the best experience and help them to enjoy our city and our hotel.We are sorry and understand that the situation that happened in your room was something exceptional and never happened in our hotel either, and we wish had known sooner to help you and solve it.Please understand that we found your room in adverse conditions, it was necessary to transfer you to another room and we had no explanation for what happened until 2 days later, when we approached you, as unfortunately we were not informed by you about the entire inconvenience. Our colleague tried to approach you to understand the condition of the room and informed you that we have set an amount for cleaning fees and damages to our rooms by management. Once again, we understand your side and the discomfort you felt during the night and therefore, after everything explained, we came to an agreement.We are also pleased to know that the rest of your stay went well and you've enjoyed our hotel and the cuty of Lisbon.Kind regards,Luís P.General Manager

10/10 超赞

david

All staff we encountered were so polite, friendly and helpful. The amenities are wonderful, ( breakfast included, rooftop pool and bar, concierge).
2024 年 4 月入住 2 晚

10/10 超赞

Allan

2024 年 4 月入住 3 晚

10/10 超赞

Fabiana

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We absolutely LOVED this hotel, The staff were amazing The room was fabulous Beds comfy Pool fantastic Breakfast amazing We will deffo be back!! Thank you to all
2024 年 4 月入住 2 晚
Sara B.- Guest Relations 于 2024年04月12日 的回复
Dear Fabiana,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.Your amazing words about us and will be shared with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Best Wishes,Sara Borges

10/10 超赞

Thomas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es war alles wirklich super. Von der Dachterasse über das Zimmer und die Verpflegung mit Frühstück und Halbpension hat alles gestimmt. Ganz klare Empfehlung! Sogar eine kleine Aufmerksamkeit zum Geburtstag. Vielen Dank für den tollen Urlaub.
2024 年 4 月入住 5 晚
Sara B.- Guest Relations 于 2024年04月12日 的回复
Dear Thomas,We want to extend our gratitude for selecting Jupiter Lisboa Hotel.We're absolutely delighted to hear that you had a wonderful stay at our hotel and our facilities accomplished all your purposes.Your encouraging feedback is incredibly motivating and holds great significance for us.We are committed to consistently providing exceptional service to all our guests, and look forward to serving you again in the future for great vacations!Kindest Regards,Sara Borges

10/10 超赞

Maria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Staff was amazing! Room was spacious and Clean. Breakfast was fabulous. We will absolutely stay there again.
2024 年 4 月入住 2 晚
Sara B.- Guest Relations 于 2024年04月8日 的回复
Dear Maria,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your fantastic words about us and we will share your opinion with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara Borges

10/10 超赞

Cathy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buffet breakfast is wonderful!
2024 年 3 月入住 2 晚
Sara B.- Guest Relations 于 2024年04月8日 的回复
Thank you for choosing Jupiter Lisboa Hotel for your recent stay in Lisbon.We are very grateful that you took some time to share your experience.It is with a smile that we read your positive comments about our hotel, specially about our wonderful breakfast.We hope to welcome you back in the near future.Yours truly,Sara Borges

8/10 还可以

Ming Cheng,Troy

满意:清洁度、员工和服务、住宿条件和设施
Overall nice hotel
2024 年 3 月入住 2 晚

6/10 一般

Per

与家人出行
满意:员工和服务,清洁度
The breakfast was not very tasty, reduce the amount and improve the quality
2024 年 3 月入住 3 晚
Sara B.- Guest Relations 于 2024年04月5日 的回复
Dear Per,Thank you for selecting Jupiter Lisboa Hotel and share your experience with us.We regret for not met your expectations with our breakfast, and we will take in consideration your words to enhance our quality.Warm Regards,Sara B.

10/10 超赞

Punam

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel Staff super friendly and metro station outside of a short ride via Uber from the airport Spa was lovely minus the indoor pool being chilly.
2024 年 3 月入住 3 晚

10/10 超赞

Klaus Farid

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚

10/10 超赞

Christopher

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for visiting Lisbon. Nice and close to the airport for an easy early morning flight. Great breakfast. Friendly staff.
2024 年 3 月入住 1 晚

8/10 还可以

Peter

满意:清洁度、员工和服务、住宿条件和设施
Nice, clean Hotel with very competent and friendly staff.
2024 年 3 月入住 3 晚

10/10 超赞

Peter

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Super freundliches Personal und wirklich gutes portugiesisches Essen
2024 年 3 月入住 5 晚

8/10 还可以

Christine

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very centrally located not far from the airport and also from the city centre. Everything is easily accessible by public transport. Unfortunately there are no soundproof windows, so it was very noisy in the room as the hotel is located on a major main road.
2024 年 3 月入住 4 晚

10/10 超赞

Alex Keegan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 6 晚

10/10 超赞

Ralf

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

8/10 还可以

Massimo

满意:清洁度、员工和服务、住宿条件和设施
Tutto bene
2024 年 3 月入住 3 晚

10/10 超赞

Josie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay! The hotel is clean and our room was always tidy. The staff were always polite and ready to help . In addition, the staff made our birthdays special by surprising us with complimentary drinks and tarts filled with fruits. I will certainly recommend our stay in Jupiter Lisboa Hotel ❤️
2024 年 3 月入住 4 晚

8/10 还可以

Michael,Rösrath

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Internet und Realität stimmen überein. Zimmer waren großzügig wie abgebildet. Die Lage ist 1A: U-Bahn direkt vor der Tür und Bushaltestellen aus nahezu allen Richtungen in unmittelbarer Hotelnähe. Das Personal ist sehr freundlich, hilfsbereit und kompetent. Das Frühstück lässt keine Wünsche offen; beim Abendessen (Halbpension) muss man kleine Abstriche in Kauf nehmen. Es ist gut, kommt aber nicht an die Qualität des Frühstücks heran. Kleine Abstriche auch beim Fitnessraum. Hiet müssten die Fahrräder „upgedatet“ werden. Trotz der kleinen Abstriche: Wenn wieder in Lissabon, dann mit Sicherheit wieder in dem Hotel.
2024 年 3 月入住 5 晚

10/10 超赞

Hossein

满意:清洁度、员工和服务、住宿条件和设施
Very nice, loved the breakfast
2024 年 3 月入住 7 晚

10/10 超赞

Pietro

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Le 4 stelle dell’hotel sono pienamente giustificate, organizzazione impeccabile, struttura bella e nuova, personale efficiente, ottima cucina del ristorante interno. Consigliatissimo.
2024 年 3 月入住 3 晚
Sara B.- Guest Relations 于 2024年03月13日 的回复
Dear Pietro,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to review us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,Sara B.

8/10 还可以

Magaly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bel hôtel, superbe chambre Petit point négatif pour le tarif du SPA malgré la réduction et qualité du couchage pour la 3ème personne (canapé)
2024 年 2 月入住 4 晚

10/10 超赞

Thomas

满意:住宿条件和设施
3rd time staying here. Great staff. Buffet breakfast is very good. Convenient for metro, buses and Uber.All is good 😊
2024 年 2 月入住 5 晚
Sara B.- Guest Relations 于 2024年03月6日 的回复
Dear Thomas,It is a pleasure for us that you have chosen Jupiter Lisboa Hotel for your 3rd stay. We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel.Your feedback will be share with all the team.Warm Regards,Sara B.

10/10 超赞

laurent

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent établissement, très bien situé. Petit déjeuner buffet varié. Literie au top et sdb grande. Personnel très hospitalier.
2024 年 2 月入住 3 晚
Sara B.- Guest Relations 于 2024年03月6日 的回复
Cher Laurent,C'est un plaisir pour nous que vous ayez choisi l'Hôtel Jupiter Lisboa pour votre séjour à Lisbonne.Nous sommes très heureux que vous ayez eu une expérience incroyable dans notre hôtel. Nous devons être d'accord quand vous dites que le petit déjeuner est très bon. Nous espérons avoir l'honneur de vous accueillir à nouveau, dans un futur proche, dans notre hôtel.Cordialement,Sara B.

10/10 超赞

SOPHIE MARIE

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tres bon hôtel, personnel acceuillant, chambre vaste, buffets de qualité. Seul bemol, la literie trop dure
2024 年 2 月入住 4 晚
Sara B.- Guest Relations 于 2024年03月6日 的回复
Chère Sophie,Tout d'abord nous tenons à vous remercier d'avoir choisi notre hôtel pour votre séjour à Lisbonne.Sachez que nous sommes pleinement engagés à vous fournir un service de qualité. D'ailleurs cela a été un plaisir de lire vos commentaires très positifs sur votre expérience dans notre hôtel.Concernant la literie trop dure, nous vous reccomand toujours parler avec la reception pour nous vous aider et voir des autres options possibles.Nous espérons avoir l'honneur de vous accueillir à nouveau, dans un futur proche, dans notre hôtel.Nos plus sincères salutations,Sara B.