Dear On Yung,When reading all the inconveniences shared, We have to apologize for the inconsistencies faced. In fact, we are carrying out changes taking place and services to improve the experience of our customers, anticipating regrettable inconveniences, since those mentioned above are not repeated. It is unfortunate for us to acknowledge these disappointing experiences. Aware of any explanation now cannot erase your bad experience, We can guarantee our sincere commitment to try to meet our customers' expectations in the future. We are at your disposal for any additional assistance you may need.With our best regards,

Dear , Yaping It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios

Dear,Thank you for sharing your experience at Nh Sintra Centro. We are pleased that you enjoyed our hotel, located on the slopes of the Serra de Sintra, a UNESCO World Heritage town.

Dear Sau YeeThank you for your great rating and recommendation. We are glad you enjoyed your stay with us. We would like to thank you for your kind words. We hope to welcome you again at your next visit to Sintra. Kind regards,

DearThank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards,

Dear Lai,Thank you for choosing Tivoli Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards,

Dear guest, Thank you for sharing your opinion about your experience at Tivoli Sintra. We strive to provide all our Guests with flawless experiences and are sorry to hear that yours was disappointing. We regret that the information online is not clear, we always communicate that there are some free parking places subject to availability and also an option of paid private parking. We will revisit all the online channels and if necessary re-send the information and ask to be clear on this matter of parking. In fact, if you sign up to our free program - GHA Discovery- you will have free WIFI internet as well as other benefits. Once again, please accept our apologies, if you decide to give us the opportunity to welcome you back please contact us directly and we will do our best to provide you a truly memorable experience. With kind regards, Mário Custódio - General Manager

Dear Marco, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra Village offers. We look forward to being able to welcome you back on your next stay in Sintra. Kind Regards, Pedro Frazão General Director of the Tivoli Sintra

Dear Patrick, Thank you for sharing your experience of staying at Tivoli Sintra. We were happy to hear that you liked the location of our hotel, right in the centre of the town of Sintra, next to all the region's monuments and tourist sights We were glad that the reception solve immediately the misunderstanding with your reservation. Sorry for the inconvenience that may have caused to you We look forward to being able to welcome you back on your next stay in Sintra. Our best regards, João Corte Real General Director of the Tivoli Sintra

Dear Ken, Thank you for sharing your experience from your recent stay with us at Tivoli Sintra. We were glad to know that you liked the location of our hotel, right in the centre the Sintra Village, next to all the region's monuments and tourist sights. We look forward to being able to welcome you back on your next stay in Sintra. Best Regards, João Corte Real General Manager of the Tivoli Sintra

Dear Ken,It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, Francisco Leitão – Guest Relations

Dear Michael,Thank you for sharing your experience at Hotel NH Sintra. We are pleased that you enjoyed our hotel, located on the slopes of the Serra de Sintra, a UNESCO World Heritage town. Your evaluation of the service is very important to us and is a fundamental help that will allow us to improve the quality of the service provided. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need.Yours sincerely,

Dear David,Thank you for sharing your experience at Hotel NH Sintra. We were pleased that the service provided by the hotel staff met your expectations. At NH hotels, we emphasize the importance of the quality of service provided to our customers. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need. Yours sincerely,

Dear Elizabeth,Thank you for your preference for the Hotel NH Sintra Center and for the wonderful score.We look forward for the opportunity to welcome you back in the future.Kind Regards,

Dear John,Thank you for sharing your experience at Hotel NH Sintra. We are pleased that you enjoyed our hotel, located on the slopes of the Serra de Sintra, a UNESCO World Heritage town. Your evaluation of the service is very important to us and is a fundamental help that will allow us to improve the quality of the service provided. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need.Yours sincerely,

Dear Nanci,Thank you for taking time to share your valuable feedback regarding your last experience in our Hotel NH Sintra We are glad to read you appreciated your stay with us, especially for the good location of the building. We take note about your remarks on the bathroom size in order to improve this. We hope to see you soon among us and we stay at your disposal for any other further reservation. Best regards,

Dear DeborahThank you for your preference for the Hotel NH Sintra Center and for the amazing review of your stay.Really looking forward to welcome you back at our Hotel so you can enjoy many memorable experiences.Kind Regards,

Dear Jeff,We would like to thank you for your preference for the Hotel NH Sintra and for your kindness in leaving us your opinion. We are happy to know that you had a pleasant stay at our Hotel. We will be delighted to welcome you again as our guest.Yours sincerely,

Estimada Paola,Gracias por haber tomado el tiempo para escribir un comentario tan especial acerca de su reciente estancia con nosotros. Estamos encantados por ser el hotel de su elección en Sintra! Comentarios como los suyos, nos animan a seguir trabajando en nuestra filosofía de servicio y de mejora continua. Si viaja a Sintra de nuevo, usted ya conoce dónde está el lugar para quedarse y para nosotros será un placer poder darle la bienvenida de nuevo. Un cordial saludo,

Dear Issac Alonso Ortega,Thank you for providing valuable feedback on your stay at NH Hotel Sintra Center.We're delighted to hear that you enjoyed your stay with us and that everything from the facilities to the attentive service provided by our team, especially Francisco, was impeccable, leaving you with fond memories of your stay.Your kind words will be shared with the Teams, and they will certainly feel proud and motivated to keep striving for excellence on a daily basis.The Team is already looking forward to welcoming you back next year!Best regards,

Dear Jun Kyeoung,Thank you for your preference for the Hotel NH Sintra Center and for the amazing review of your stay.Really looking forward to welcome you back at our Hotel so you can enjoy many memorable experiences.Kind Regards,

Dear Cassidy,Thank you for sharing your experience at Hotel NH Sintra. We were pleased that the service provided by the hotel staff met your expectations. At NH hotels, we emphasize the importance of the quality of service provided to our customers. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need. Yours sincerely,Francisco Leitão – Guest Relations

Dear, Wendy Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra.Best regards,Joao SilvaNh Sintra Centro

Dear William,Thank you for providing valuable feedback on your stay at NH Hotel Sintra Center.We're delighted to hear that you enjoyed your stay with us and that everything from the facilities to the attentive service provided by our team, was impeccable, leaving you with fond memories of your stay.Your kind words will be shared with the Teams and especial with Francisco, and they will certainly feel proud and motivated to keep striving for excellence on a daily basis.The Team is already looking forward to welcoming you back next year!Best regards,

Dear, Daniel Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards, Joao Silva – Guest Relations

Dear Tahiry,Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards,

Estimada Claudia MariaObrigado por partilhar connosco a sua experiência no Hotel NH Sintra Centro. Pedimos desculpa se o serviço do hotel não correspondeu às expectativas. Já partilhei os seus comentários com os colaboradores e asseguro que vamos tomar medidas para colmatar os lapsos identificados no seu comentário.Situações como esta não são recorrentes no nosso hotel. Procuramos sempre prestar, a todos os nossos hóspedes, um serviço de qualidade, como poderá, certamente, conferir numa próxima visita.Ficamos à sua inteira disposição para qualquer assistência adicional de que necessite. Atenciosamente,João de Góis – Guest Relations

Dear , Guest It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, João Pondeje – Guest Relations

Dear , Jorge Ruben We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, João Pondeje – Guest Relations

Dear , Ruth It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, João Pondeje – Guest Relations

Estimado DanieleObrigado pelos seus comentários sobre a sua estadia. Lamentamos que a mesma não tenha sido completamente do seu agrado. Os comentários dos nossos clientes são de grande importância para a nossa empresa, pelo que agradecemos o tempo despendido na avaliação dos nossos serviços. A nossa maior prioridade é o conforto e satisfação dos nossos hóspedes pelo que em nome de toda a equipa e direção queira aceitar as nossas sinceras desculpas. Teremos todo o gosto em voltar a recebê-lo de forma a reconquistar a sua confiança e preservar esta relação com os NH HotelsFicamos à sua inteira disposição para qualquer assistência adicional de que necessite. Atenciosamente,

Cher, Nous tenons à vous remercier d'avoir choisi l'hôtel NH Sintra et d'avoir pris le temps d'évaluer votre séjour. Nous sommes plus qu'heureux de lire que vous avez passé un excellent séjour en profitant de notre emplacement, de notre petit-déjeuner et de notre personnel. Faites-nous savoir la prochaine fois afin que nous puissions agir immédiatement. Encore une fois, nous sommes très reconnaissants pour votre avis et nous espérons vous accueillir à nouveau bientôt!Francisco Leitão – Guest Relations

Estimado Daniele,Muito obrigado por partilhar a sua experiência no Hotel NH Sintra Centro durante a sua recente estadia em Sintra. Estamos muito satisfeitos com seus comentários, pois conseguimos superar suas expectativas. Trabalhamos diariamente para prestar um serviço de elevada qualidade, o seu feedback confirma que continuamos a ser uma referência em Hotelaria em Sintra. Suas amáveis palavras serão compartilhadas com grande satisfação por toda a equipe.Na expectativa de o receber de volta ao Hotel NH Sintra Centro, apresento-lhe os nossos melhores cumprimentos.

Dear Iolanda,Thank you very much for sharing your experience at the Hotel NH Sintra during your recent stay in Sintra. We are very pleased with your feedback as we managed to exceed your expectations. We work daily to provide high standards of service; your feedback confirms that we continue to be a benchmark in hospitality in Sintra. Your kind words will be shared with great satisfaction among the entire team.In anticipation of welcoming you back to the Hotel NH Sintra, we offer you our best regards.

Dear Roger,It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely,

Dear Regina,We would like to thank you for choosing Hotel NH Sintra and taking the time to rate your stay. We are more than happy to read that you had a great stay enjoying our location, breakfast, and staff. Let us know next time so we can take action right away. Once again, we are very thankful for your review and we hope to welcome you again soon!Best regards

Good morning,We would like to thank you for choosing Hotel NH Sintra and taking the time to rate your stay. We are very sorry about the issue caused by the strong smell in the bathroom and we already solve the problem.We are happy to know that you enjoyed the front desk reception by Andre.Let us know next time so we can take action right away. Once again, we are very thankful for your review and we hope to welcome you again soon!Best regards

Dear Gareth,Thank you for sharing your experience at Hotel NH Sintra. We are pleased that you enjoyed our hotel, located on the slopes of the Serra de Sintra, a UNESCO World Heritage town. Your evaluation of the service is very important to us and is a fundamental help that will allow us to improve the quality of the service provided. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need.Yours sincerely,

Dear Pauline,Thank you for sharing your experience at Hotel NH Sintra. We were pleased that the service provided by the hotel staff met your expectations. At NH hotels, we emphasize the importance of the quality of service provided to our customers. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need. Yours sincerely,

Dear ChiangLin,It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely,

Dear , Jeffrey It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios

Dear , DelcieIt’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios

Dear , Canina It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios