Hi Oi Yi, Thank you for the feedback!I hope the advantages of the location and value for money outweighed any inconvenience caused by the noise.

Hi Kwan, Thank you for taking the time to share your feedback regarding your recent experience. We apologize for any inconvenience or dissatisfaction you may have encountered, and we would like to address your concerns in a more personalized manner.In order to better understand your specific situation and find a suitable resolution, we kindly request that you contact us directly via email at reception@epicgroup.co.uk. By doing so, our dedicated team will be able to provide you with the necessary attention and assistance to address your concerns more effectively.Your feedback is highly valuable to us, as it helps us improve our services and ensure that we meet the expectations of all our guests. We are committed to providing exceptional experiences, and we genuinely appreciate your input.Once again, we apologize for any inconvenience caused, and we look forward to hearing from you soon. Your satisfaction is our priority, and we will make every effort to resolve this matter to your utmost satisfaction.

Dear Maggie, Thank you for 5* star review and appreciation of the apartment itself and location. We look forward to your return in the future! Kind regards, Aga Kur Front Office Shift Leader

Thank you Peter for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our hospitality and apartment met your expectations. Your satisfaction is our top priority, and it's always rewarding to hear when our guests have a pleasant experience. If you ever find yourself back in the area, we'd love to host you again. Until then, safe travels and thank you for choosing to stay with Epic!

Hi Marie, Thank you for taking the time to provide us with feedback regarding your recent stay. We are delighted to hear that you appreciated the spacious rooms, free upgrades, and the complementary late check out on the penthouse. We also appreciate your positive comments about our location.We sincerely apologize for the issues you encountered during your stay. Your feedback has been shared with our team to ensure such delays are addressed promptly in the future. We have alerted our maintenance team to rectify these issues promptly.We appreciate your understanding as we work to improve our processes and we genuinely appreciate your patience and cooperation in addressing these issues. We hope to have the opportunity to welcome you back in the future.

Hi Mia, Thank you for sharing your feedback! I hope you had an enjoyable stay overall and that the advantages of the location and value for money outweighed any inconvenience caused by the noise.See you again soon!

Hi Laura, Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed the location. We appreciate your choice to stay with us, and we hope to have the pleasure of welcoming you back in the future.

Hi David, If you have any suggestions for improvement please feel free to let us know. We are hoping to see you again!

Hi Eric, Thanks for staying with Epic. We hope to have the opportunity to welcome you back in the future.

Hi Ella, Thanks for staying with Epic. We hope to have the opportunity to welcome you back in the future.

Hi David, Thank you for choosing EPIC Apartments once again. We're delighted to hear that you had a great stay, and we appreciate your continued loyalty.

Hi V, Thanks for staying with Epic. We hope to have the opportunity to welcome you back in the future.

Hi Jessica, Thank you for the great feedback! We hope to have the pleasure of hosting you again in the future. If your plans bring you back to the area, don't hesitate to reach out.

Hi Jonas,Thanks for staying with Epic. We hope to have the opportunity to welcome you back in the future.

Hi Leslie, Thank you for taking the time to share your positive feedback with us! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted to learn that we met your expectations. Your kind words serve as encouragement for our team to continue delivering excellent service.We hope to have the pleasure of hosting you again in the future.

Hi Lee, Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay and found our room spacious and comfortable. It's great to know that the location was perfect for your needs.We hope to have the pleasure of hosting you again in the future.

Hello, Thank you for sharing your feedback! We have our lovely team who are always ready to provide those things you need or anything missing. I hope you were able to get a chance to speak or reach out to our team during your stay. Thank you for choosing us, and we hope to have the chance to exceed your expectations on a future visit.

Hi Rebecca, Thanks for staying with Epic. We hope to have the opportunity to welcome you back in the future.

Hi James, Thanks for staying with Epic. We hope to have the opportunity to welcome you back in the future.

Hi Marie, Thank you for sharing your feedback. I am glad our team was able to resolve your concern in a timely manner. Thank you for choosing Epic, and we hope to have the chance to exceed your expectations on a future visit.

Hi Colin, Thank you for taking the time to share your feedback with us and we look forward to hosting you again soon!

Hi Cai, Thank you for staying with Epic! Please feel free to reach out to us directly if there's anything specific you'd like to discuss or if you have any further details to share. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you again and exceed your expectations.

Hi Aina, Thank you for taking the time to share your feedback regarding your recent experience. We apologize for any inconvenience or dissatisfaction you may have encountered, and we would like to address your concerns in a more personalized manner.In order to better understand your specific situation and find a suitable resolution, we kindly request that you contact us directly via email at reservations@epicgroup.co.uk By doing so, our dedicated team will be able to provide you with the necessary attention and assistance to address your concerns more effectively.Your feedback is highly valuable to us, as it helps us improve our services and ensure that we meet the expectations of all our guests. We are committed to providing exceptional experiences, and we genuinely appreciate your input.Once again, we apologize for any inconvenience caused, and we look forward to hearing from you soon. Your satisfaction is our priority, and we will make every effort to resolve this matter to your utmost satisfaction.

Hi Linda, Thank you for taking the time to share your feedback regarding your recent experience. We apologize for any inconvenience or dissatisfaction you may have encountered, and we would like to address your concerns in a more personalized manner.In order to better understand your specific situation and find a suitable resolution, we kindly request that you contact us directly via email at reservations@epicgroup.co.uk By doing so, our dedicated team will be able to provide you with the necessary attention and assistance to address your concerns more effectively.Your feedback is highly valuable to us, as it helps us improve our services and ensure that we meet the expectations of all our guests. We are committed to providing exceptional experiences, and we genuinely appreciate your input.Once again, we apologize for any inconvenience caused, and we look forward to hearing from you soon. Your satisfaction is our priority, and we will make every effort to resolve this matter to your utmost satisfaction.

Hi Tommy,Thank you for sharing your feedback! We look forward to hosting you again soon!

Hi Jonas, We apologize for the inconveniences you experienced during your stay, and we truly appreciate your feedback. We take guest comments seriously and will address these issues to ensure a more pleasant experience for future guests.Your feedback is valuable in helping us improve our services and meet the needs of our guests more effectively.Thank you for bringing these matters to our attention, and we hope that you'll consider staying with us again in the future. We will do our best to ensure a more comfortable and enjoyable stay next time.

Hi Kathryn, Thank you for the feedback! It will be helpful if you can share anything about your experience during your stay with Epic.

Hi Eun, Thank you for sharing your feedback! We wish to see you soon at Epic!

Hi Christopher, Thank you for sharing your feedback. Your feedback is important for us to be able to continuously improve our service. We look forward to hosting you again soon!

Hi Ciara, Thank you for your positive feedback! It's great to hear that you had a positive experience with Epic and the staff at the apartment. Their responsiveness over the phone and WhatsApp is certainly a plus. The easy check-in and check-out process is also convenient for guests.Your feedback is valuable to us and we will look into the cosmetic side of the apartment. Despite these minor shortcomings, it's reassuring to hear that the apartment was overall clean and was still suitable for your group. Thank you again for sharing your thoughts, and we look forward to hosting you again soon!

Hi Lars, Thank you for your feedback! We look forward to hosting you again soon!

Hi Lorraine, Thank you for taking the time to share your feedback regarding your recent experience. We apologize for any inconvenience or dissatisfaction you may have encountered, and we would like to address your concerns in a more personalized manner.In order to better understand your specific situation and find a suitable resolution, we kindly request that you contact us directly via email at reception@epicgroup.co.uk. By doing so, our dedicated team will be able to provide you with the necessary attention and assistance to address your concerns more effectively.Your feedback is highly valuable to us, as it helps us improve our services and ensure that we meet the expectations of all our guests. We are committed to providing exceptional experiences, and we genuinely appreciate your input.Once again, we apologize for any inconvenience caused, and we look forward to hearing from you soon. Your satisfaction is our priority, and we will make every effort to resolve this matter to your utmost satisfaction.

Hi Annwen, Thank you for your positive feedback! We look forward to hosting you again soon!

Hi Tracy, Thank you for taking the time to share your feedback regarding your recent experience. We apologize for any inconvenience or dissatisfaction you may have encountered, and we would like to address your concerns in a more personalized manner.In order to better understand your specific situation and find a suitable resolution, we kindly request that you contact us directly via email at reception@epicgroup.co.uk. By doing so, our dedicated team will be able to provide you with the necessary attention and assistance to address your concerns more effectively.Your feedback is highly valuable to us, as it helps us improve our services and ensure that we meet the expectations of all our guests. We are committed to providing exceptional experiences, and we genuinely appreciate your input.Once again, we apologize for any inconvenience caused, and we look forward to hearing from you soon. Your satisfaction is our priority, and we will make every effort to resolve this matter to your utmost satisfaction.

Hi Tove, Thank you for your positive feedback! We look forward to hosting you again soon!

Hi Nils, Thank you for staying with Epic. We look forward to hosting you again soon!

Hi Joe, It's nice to know that that you had such a positive experience during your stay. Ee look forward to hosting you again soon!

Hi Stian, Thank you for staying with Epic. We look forward to hosting you again soon!

Hi Timothy, Thank you for your positive feedback! I hope you had an enjoyable stay overall and that the advantages of the location and the cleanliness outweighed those small issues. Your satisfaction is a testament to the quality of service we always aim to provide.

Hi Glynis, Thank you for your enthusiastic recommendation! It's wonderful to hear that you had such a positive experience during your stay. We look forward to hosting you again soon!

Hi Sioned, Thank you for your positive feedback! We look forward to hosting you again soon!

Hi, Thank you for sending the photos and letting us know about this opportunity. We will definitely take your comments into consideration as we continue to enhance our accommodations. Thank you again for sharing your thoughts, and we look forward to hosting you again soon!

Hi Andrew, Thank you for your enthusiastic recommendation! It's wonderful to hear that you had such a positive experience during your stay. We can't wait to welcome you back!

Hi Joanne, Thank you for your feedback and thank you letting us know about the situation. We actually have options to do a self check in. I hope you had an enjoyable stay overall. Thank you again for sharing your thoughts, and we look forward to hosting you again soon!

Hi Simon, Thank you for staying with Epic. We look forward to hosting you again soon!

Hi Muito bom, Thank you for sharing this information. We have a phone number that you can call for immediate assistance.

Hi David, Thank you for taking the time to share your experience with Epic. We will address the bathtub issue asap. Feel free to book again at any time.

Hi Jack, Thank you for sharing your feedback, and we look forward to hosting you again soon!

Hi Livia, Thank you for the positive feedback. We would to host you again.