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Hotel Carlton Rioja

4.0 star property
Travelers unwind on a charming terrace at this city centre hotel, a perfect respite after exploring Logroño's sights and cultural attractions

Choose dates to view prices

Mercure Carlton Rioja, in Logroño City Centre, offers a welcoming atmosphere. Guests enjoy the picturesque terrace and in-room WiFi. Multilingual staff provide services like dry cleaning/laundry and help with tour bookings and tickets.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Minibar, soundproofing, free WiFi, bed sheets

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Heating
Bidet
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 280 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Heating
Bidet
Private bathroom
Hairdryer
Eco-friendly toiletries
  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Minibar, soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Heating
Bidet
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 226 sq ft
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Junior Suite

Minibar, soundproofing, free WiFi, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Heating
Bidet
Private bathroom
Hairdryer
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Standard Triple Room

Minibar, soundproofing, free WiFi, bed sheets

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 226 sq ft
  • Sleeps 3
  • 3 Large Single Beds
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About the area

Map
Calle Gran Vía del Rey Juan Carlos I, 5, Logroño, La Rioja, 26001

What's nearby

  • 0_14223668099_3fbc2cde9e_o1
    Sala de Exposiciones Ibercaja
    8 min walk - 0.7 km
  • Calle del Laurel
    5 min walk - 0.4 km
  • Bodegas Franco Espanolas
    11 min walk - 1.0 km
  • Bodegas Marques de Riscal
    22 min drive - 27.2 km
  • Bodegas Muga
    35 min drive - 52.7 km

Restaurants

  • Bodegón el Refugio
    3 min walk
  • Konkokoro
    3 min walk
  • La Tertulia
    3 min walk
  • 100 Montaditos
    3 min walk
  • Crepecatessen
    2 min walk

About this property

Hotel Carlton Rioja

Upscale hotel in the city centre
Hotel Carlton Rioja provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a front desk safe and smoke-free property
  • A lift, a 24-hour front desk and multilingual staff
  • Luggage storage and laundry services
Room features
All 117 rooms include amenities, such as free WiFi and sound-insulated walls, as well as minibars and free bottled water.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and bidets
  • Daily housekeeping and phones

Similar properties

Front of property �– evening/night
Hotel Gran Via
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
8.2 out of 10, Very good, 213 reviews
The price is HK$558
HK$614 total
includes taxes & fees
22 Feb - 23 Feb
Hotel Gran Via
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 for adults and EUR 16 for children

Things to do

  • Wine tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% of food locally-sourced
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

R. Carlton Rioja Hotel Logrono
R. Carlton Rioja Hotel
R. Carlton Rioja Logrono
R. Carlton Rioja
Mercure Carlton Rioja Hotel Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Mercure Carlton Rioja Hotel Logroño

Frequently asked questions

Is Hotel Carlton Rioja pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carlton Rioja ?

Limited spots are available.

What time is check-in at Hotel Carlton Rioja ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Carlton Rioja ?

Checkout is at noon.

Where is Hotel Carlton Rioja located?

Situated near the airport this hotel is in the city centre.

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Reviews

Hotel Carlton Rioja Reviews

8.4

Very good

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 133 out of 308 reviews
Rating 8 - Good. 121 out of 308 reviews
Rating 6 - Okay. 41 out of 308 reviews
Rating 4 - Poor. 7 out of 308 reviews
Rating 2 - Terrible. 6 out of 308 reviews

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Room was clean and staff were courteous but the rooms need updating - not very welcoming - stark with very little decoration etc
Stayed 1 night in Nov 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was a bit loud but the hotel is on a busy city street. The staff were excellent. We would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and knowledgeable about where we could go to enjoy the nightlife. They also provided a map and advice about where we could go to enjoy dinner like the locals do.
Stayed 1 night in Jun 2025

6/10 Okay

Lisa Michelle

Liked: Property conditions & facilities
Very good location but hotel is very basic no frills.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Central location near old town. The room was spacious and bright, the bathroom very roomy. Breakfast buffet also good.
Stayed 2 nights in Nov 2024

6/10 Okay

Simon

The hotel is adequate for a nights stay. The location is good for the old part of Logrño The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Liked: Cleanliness
Rooms were clean and a good size, but lacked electric sockets. Room safe in wardrobe. Reception friendly and helpful. Rooms have a complete lack of sound proofing. All street noise and internal noise is loud. Do not stay here if you require quiteness to sleep! Parking (if available) €20/ night.
Stayed 1 night in May 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Just on the edge of the old town.
Stayed 7 nights in Sep 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and clean, although our room fittings were a little dated.
Stayed 1 night in Aug 2025

10/10 Excellent

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable the quality
Stayed 1 night in Aug 2025

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, room comfort
The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.
Stayed 1 night in Dec 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and confy
Stayed 1 night in Apr 2023

10/10 Excellent

Jedisan

Liked: Cleanliness, staff & service, property conditions & facilities
Great option! Great service! Spotless rooms!
Stayed 2 nights in Jul 2023

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.
Stayed 4 nights in May 2023

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room is clean but hard to find the parking area
Stayed 3 nights in Sep 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Sep 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!
Stayed 1 night in Sep 2024

10/10 Excellent

CARME JORDA I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
---
Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Disliked: Staff & service, room comfort

Disappointing - over-hot room to sleep comfortably

We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions! Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel. Breakfast was good albeit in Spanish fashion the hot food was just about tepid! Room facilities as you would expect. Shower button needed a few attempts to work but then very satisfactory
Stayed 1 night in Apr 2025

8/10 Good

Cristina

Liked: Staff & service, property conditions & facilities, room comfort
Hotel muy céntrico. La habitación junior suite es estupenda para 4 adultos. El baño es muy grande y el personal de recepción es muy amable y educado. El desayuno esta bien. Nos gustó mucho la estancia.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien céntrico, Hotel limpio y tranquilo, buena experiencia!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien muy amables muy limpio y comodo
Stayed 2 nights in Jun 2025

8/10 Good

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in May 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
Se le notan los años…
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aceptable.

La ubicación es excelente, muy céntrica y cerca de los principales sitios de interés. El personal amable y atento. El "pero" está en que el hotel está anticuado; al menos la habitación en la que me alojé era muy antigua, aunque las camas muy cómodas. Hay partes del hotel que están renovadas y más modernas, pero en general y lavado de cara le vendría bien. En cualquier caso está bien para pasar un fin de semana.
Stayed 1 night in Jan 2025