The staff is very helpful especially during the accident that my wife is locked in the bathroom, the staff immediately come and help her out
The service is fabulous
Chun Yu
2023 年 9 月入住 3 晚
8/10 还可以
真实旅客
2023年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 8 月入住 3 晚
6/10 一般
真实旅客
商务旅客
2023年08月1日
满意:清洁度
Good Location but old facility
It's a good hotel but seems too old, the facility in the room look old. The toilet has a leaking problem, but we only stayed two night so we didn't complain to hotel. But the location is very very good, just beside the Hyde Park.
真实旅客
2023 年 6 月入住 2 晚
2/10 糟糕
Min
团体旅客
2022年11月13日
满意:员工和服务
不满意:住宿条件和设施,服务设施
This hotel can only be rated as a 3-star hotel at most, or even a 2-star hotel. There is no bottled water in the room, only a small piece of soap and a small bottle of body wash. The whole room decoration looks like living in a 2 star room, very disappointed.
Min
2022 年 11 月入住 1 晚
8/10 还可以
wai ching
2022年10月30日
满意:员工和服务,清洁度
wai ching
2022 年 10 月入住 2 晚
10/10 超赞
Tambi
与家人出行
2024年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the perfect location…. Close to bus stops and tube stations. I would stay here again in a heartbeat!
Tambi
2024 年 6 月入住 4 晚
4/10 很差
Louise
与家人出行
2024年06月14日
满意:服务设施
The room was tiny, old fashioned, very noisy and shabby. It was cold and the heating was broken, there was no plug for the bath so not able to bathe. The room wasn’t serviced while we were there and when we asked for tea and coffee sachets for the room, we were told to go to reception for them, even though they hadn’t been replaced because to room had not been serviced. Our room was business class, it definitely wasn’t. Avoid!
Louise
2024 年 6 月入住 2 晚
6/10 一般
Darlene
与配偶出行
2024年06月13日
The breakfast was very good, the shower was hot and the location was close to a tube station right across from Hyde Park. Our room was dark, damp, and pillows were not very comfortable. None of the towels would dry because of the humidity in the room. We killed several small bugs in the 4 days here. We felt like there was mold in the walls as we came down with colds while there.
Darlene
2024 年 6 月入住 4 晚
8/10 还可以
Ralph
与配偶出行
2024年06月13日
满意:清洁度、员工和服务、服务设施
The smaller rooms are like those in NYC but if you just need to sleep,it's fine. The bathroom is cramped with a very uncomfortable shower that requires some contortion to get into, not for older people or those with joint problems. Location was excellent, across the street from the beautiful Hyde Park with plenty of transportation available. The air conditioner was marginal we had to open the window, not easy...something to check out before going in hot months...we were there in June,still cool out. All in all, a decent experience with no hiccups.