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关于肯塔基伦敦温德姆贝蒙特酒店的点评

2.5 out of 5
肯塔基伦敦温德姆贝蒙特酒店
2075 Hwy 192, London, KY

点评

8.2

很好

10 分 - 超赞。439 条好评，共有 1001 条点评" "
8 分 - 还可以。297 条好评，共有 1001 条点评" "
6 分 - 一般。158 条好评，共有 1001 条点评" "
4 分 - 很差。77 条好评，共有 1001 条点评" "
2 分 - 糟糕。30 条好评，共有 1001 条点评" "

8.0/10

清洁度

9.0/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Chuck

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Bry 于 2024年05月16日 的回复
Thank you for your review! Safe travels!

8/10 还可以

Ana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient hotel in London KY, right next to the highway. Good rate for bed and breakfast, the room was cleaned and had everything that we needed for one night stay. Cookies at check in and bottle of water at check out was a nice gesture. No USB plug in for devices but not a deal breaker.
2024 年 5 月入住 1 晚
Bry 于 2024年05月16日 的回复
We are pleased to here we could accommodate, we are currently working on putting new lamps with usb plugs in the rooms. Safe travels!

6/10 一般

Alan

与配偶出行
Hotel was right off the highway. Breakfast had many options. Check in/out easy.
2024 年 5 月入住 1 晚
Bry 于 2024年05月16日 的回复
Thank you for the review.

8/10 还可以

BreAnn

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Spent the night for a concert in Corbin. Close to whwre we needed to be and served its purpose for the night.
2024 年 5 月入住 1 晚
Bry 于 2024年05月16日 的回复
Thank you for your review! Safe travels!

10/10 超赞

Michaele

This place was very clean. Great stay overall!
2024 年 4 月入住 1 晚
Bry 于 2024年05月8日 的回复
Thank you for your review! Safe travels!

8/10 还可以

nancy

与配偶出行
满意：服务设施，员工和服务
The room was clean and very quiet. The front lobby at the reservation desk everyone was very nice and helpful. I do feel the motel could use some remodeling. The room was remodeled, but everything else is old.
2024 年 5 月入住 1 晚
Bry 于 2024年05月8日 的回复
We are currently working on remodeling as we go. Thank you for the review! Safe travels!

10/10 超赞

John

满意：员工和服务，清洁度
2024 年 5 月入住 1 晚
Bry 于 2024年05月8日 的回复
Thank you for the review! Safe travels!

6/10 一般

Constance

与家人出行
Hotel hallways appear shabby and old. Room as clean and I appreciate not having carpet because floors are cleaner. Breakfast was good.
2024 年 4 月入住 1 晚
Bry 于 2024年05月8日 的回复
Thank you for the review. Safe travels.

4/10 很差

Gayle

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
The fact that they made us leave because of a review I posted less then half an hour after paying for the room and promised to refund our payment and I still haven't gotten my refund yet.
2024 年 5 月入住 1 晚
Manager 于 2024年05月8日 的回复
Refunds process 7-10 days of the request. I assure you, your refund is coming. As far as you having to leave, there was more than just a couple of bad reviews yet continued to stay. Furthermore there were more than just reviews resulting in you having to leave. Thank you.

4/10 很差

Gayle

Pitiful
2024 年 5 月入住 1 晚
Manager 于 2024年05月16日 的回复
.

8/10 还可以

David，Goshen

满意：员工和服务，清洁度
Thank you Bri
2024 年 5 月入住 1 晚
Bry 于 2024年05月8日 的回复
Pleased to have helped you! Safe travels, we hope to see you again!

2/10 糟糕

Gayle

2024 年 4 月入住 1 晚

10/10 超赞

Paula

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I didn’t like was the location and it wasn’t the easiest to get to because of road work and traffic.
2024 年 4 月入住 1 晚
Bry 于 2024年05月8日 的回复
We apologize for the difficulties. We are hoping once everything is finished, it'll be easier. Thank you for the review! Safe travels.

10/10 超赞

Steve

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms
2024 年 4 月入住 1 晚
Bry 于 2024年05月8日 的回复
Thank you for the review! Safe travels!

8/10 还可以

Gayle

不满意：清洁度
The staff for the .most part was very nice
2024 年 4 月入住 1 晚
Bry 于 2024年04月27日 的回复
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!

6/10 一般

joshua

满意：员工和服务
2024 年 4 月入住 1 晚
Bry 于 2024年05月3日 的回复
Thank you for your review!

6/10 一般

Chelsea

满意：员工和服务，清洁度
Had a conjoining room. One side was updated and nicer, the other side had carpet, a mildew smell, and the ac barely worked.
2024 年 4 月入住 2 晚
Bry 于 2024年05月3日 的回复
We are sorry to hear about this. We are updating our rooms as we can. Thank you for the review.

4/10 很差

Nancy

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The staff was very friendly, however, the room was very questionable. I dropped some water on the floor and got a towel to soak it up. The towel was filthy with just a swipe of the towel. I took a wash cloth and was grossed out by how dirty the floor was. The bed was clean, the shower looked clean, but the floor was terrible.
2024 年 4 月入住 1 晚
Bry 于 2024年05月3日 的回复
We are pleased to hear our staff was very friendly, but we are sorry to hear about the dirtiness of the floors. We have let our staff know! Thank you for your review.

4/10 很差

rakesh

与配偶出行
不满意：住宿条件和设施，清洁度
The tub in the bathroom was draining ever so slowly. At the end of the bath we were standing in water and it took several minutes after the bath for it to fully drain. The common area seemed like it had not been vacuumed for days. Would not recommend this place.
2024 年 4 月入住 1 晚
Bry 于 2024年05月3日 的回复
We are sorry to hear you had a bad experience, we are working on making updates as we go. Thank you for the review.

10/10 超赞

Roger

2024 年 4 月入住 1 晚
Bry 于 2024年05月16日 的回复
Thank you for your review! Safe travels!

8/10 还可以

Della

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Bry 于 2024年04月27日 的回复
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!

8/10 还可以

megan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The building is obviously older but they have remodeled and the interior is nice. They clearly try to add extra touches such as cookies at check in and a bottle of water ready at checkout for the road. I am a female that was traveling alone. The young woman that checked me in allowed me to choose an interior room and was cautious not to call out in front of others my room number etc. I appreciate those things very much. The lady at breakfast was very nice and made a point to keep the area very clean.
2024 年 4 月入住 2 晚
Bry 于 2024年04月27日 的回复
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!

8/10 还可以

Gary，Kalkaska

满意：员工和服务，清洁度
Adequate, if a bit tired, and quiet. Bed was very comfy but whirlpool bath area old and not convenient as a shower
2024 年 4 月入住 1 晚
Bry 于 2024年05月3日 的回复
Thank you for the review. We are currently making updates as we go.

8/10 还可以

Rick

与配偶出行
满意：员工和服务，清洁度
Older style motel but otherwise fine
2024 年 4 月入住 1 晚
Bry 于 2024年05月3日 的回复
Thank you for the review.

8/10 还可以

Rosalie

与家人出行
满意：员工和服务
The team were all very nice and helpful. The area seemed safe and was convenient to everything we needed. A small breakfast is available. There were no bugs and the rooms look clean. We had to call to ask for a new shower curtain because the one in our room had a very strong mildew smell. They brought it right away and were very nice about it. The rooms could use some updating, but all in all it was safe and clean and cost was fair.
2024 年 4 月入住 2 晚
Bry 于 2024年04月27日 的回复
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!

10/10 超赞

Heidi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice & affordable
2024 年 4 月入住 1 晚
Bry 于 2024年04月27日 的回复
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!

10/10 超赞

Christopher

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the attentiveness and cheerfulness of the staff at night when we checked in and in the day when we left. The breakfast was wonderful for my wife and she enjoyed it very much. We stayed in room 149 and it was very quiet even though the expressway is visible from the room. The bed was very comfortable, shower was amazing too, hot water and massaging showerhead. This is the best hotel I have stayed at in quite a long time. Just experiencing the great staff at this hotel made our stay worth it.
2024 年 4 月入住 1 晚
Bry 于 2024年04月18日 的回复
Thank you for your review! We are pleased you loved your stay with our hotel! We hope to see you again! Safe travels!

10/10 超赞

Gabe

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and hospitable facility definitely stay again!
2024 年 4 月入住 1 晚
Bry 于 2024年04月18日 的回复
Thank you for your review! We are pleased to hear you liked your stay. We hope to see you again! Safe travels!

8/10 还可以

Tim

与家人出行
满意：员工和服务，清洁度
Close to the interstate and traffic noise is there. Breakfast was good. Check in clerk was efficient and very nice. Bed was comfortable
2024 年 4 月入住 1 晚
Bry 于 2024年04月18日 的回复
Thank you for your review! If you decide to stay again, we will do our best to get you away from the traffic noise. Safe travels!

4/10 很差

lynda

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was dirty and rundown. Tell the front desk clerk to put on a clean, unwrinkled shirt (not a t-shirt with a stupid symbol on it).
2024 年 4 月入住 1 晚
Bry 于 2024年05月3日 的回复
We are sorry to hear you had such a bad time at our hotel. We hope you can give us another chance. Safe travels.

8/10 还可以

Savannah

与配偶出行
满意：员工和服务，清洁度
Comfy beds and clean rooms. Just a little dated.
2024 年 4 月入住 1 晚
Bry 于 2024年04月18日 的回复
Thank you for your review. Safe travels!

10/10 超赞

Florisol

2024 年 4 月入住 1 晚
Bry 于 2024年05月8日 的回复
Thank you for your review! Safe travels!

6/10 一般

Jennifer

与配偶出行
满意：员工和服务，清洁度
Was fine for one night, shower did not work in room. Sketchy broken down trailer in parking lot (was still there when we drove by 2 weeks later) Staff was nice.
2024 年 3 月入住 1 晚
Bry 于 2024年04月14日 的回复
We are sorry you had some difficulties with your room, we would have showed you how to turn in on. We apologies for those. The trailer belongs to a guest. Again we do apologize for your difficulties.

10/10 超赞

Dan

2024 年 4 月入住 1 晚
Bry 于 2024年05月8日 的回复
Thank you for your review! Safe travels!

10/10 超赞

Theresa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was very nice. The staff were very accommodating and friendly. We were very pleased with our stay.
2024 年 4 月入住 1 晚
Bry 于 2024年04月13日 的回复
Thank you for your review! We are pleased to hear you liked your stay! We hope to see you again, safe travels!

10/10 超赞

Jonna

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Suite room was very convenient for our family. Overall the hotel was clean and felt safe. The breakfast was really good.
2024 年 4 月入住 1 晚
Bry 于 2024年04月10日 的回复
Thank you for your review! We are pleased to here your stay was excellent! Safe travels.

10/10 超赞

Penny

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Front desk was very friendly
2024 年 4 月入住 1 晚
Bry 于 2024年04月8日 的回复
Thank you for your review! Im extremely glad I could help! I hope to see you again! Safe travels!

10/10 超赞

Lauren

满意：员工和服务、服务设施、住宿条件和设施
I loved the option of having an inner or outer room. I wasn't too wild about the cleaning. The beds and everything was fine, I just think the bathroom could've used some love. Overall loved my stay and would stay again
2024 年 3 月入住 2 晚
Bry 于 2024年04月7日 的回复
We are pleased to hear you loved your stay! We will get to work on making sure our rooms are cleaner! Thank you for the review! Safe travels!

10/10 超赞

Gustavo

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A nice and super clean place, we definitely will comeback
2024 年 4 月入住 1 晚
Bry 于 2024年04月7日 的回复
Thank you for the review, we are pleased to hear you loved your stay! We hope to see you again! Safe travels.

10/10 超赞

Stuart

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff upon check-in was extremely helpful and nice whem this less-than-tech-savvy customer had expedia online reservations difficulties. Room was very comfy and clean. Bteakfast was delicious with many wonderful choices and welcoming staff.
2024 年 4 月入住 1 晚
Bry 于 2024年04月7日 的回复
Thank you for the review! We are pleased to hear we could help in every way. We hope to see you again! Safe travels!

4/10 很差

James

不满意：住宿条件和设施，清洁度
Overall poor quality facility
2024 年 3 月入住 1 晚
Bry 于 2024年04月7日 的回复
We are sorry to hear you didn't like your stay. We are currently working on renovations are we can. Safe travels and thank you for the review.

10/10 超赞

Margaret

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff provided excellent service. The breakfast was great!
2024 年 3 月入住 1 晚
Bry 于 2024年04月7日 的回复
Thank you for your review! We are pleased to hear everything was great for your stay! Safe travels!

10/10 超赞

Veronica

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was someone at the front desk at all times and they were very pleasant.
2024 年 3 月入住 1 晚
Bry 于 2024年04月7日 的回复
Thank you for the review! We are pleased our employees were very helpful and respectful. We hope to see you again! Safe travels!

10/10 超赞

Janice

满意：员工和服务，清洁度
Property is on the old side but they’ve done a good job with updates and keeping it clean. It was a great option for our family of 5 with their suites.
2024 年 3 月入住 1 晚
Bry 于 2024年04月7日 的回复
Thank you for your review! We are pleased you liked your stay! We keep making updates as we can. Safe travels. We hope to see you again!

10/10 超赞

valerie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
we got a room inside at the back and was much quieter. thank you staff. this is a wonderful place to stay on our road trip to and from florida. we will do this again next year.
2024 年 3 月入住 1 晚
Bry 于 2024年04月7日 的回复
Thank you for the review! We are pleased to hear you loved your stay! We can't wait to see you again next year! Safe travels!

8/10 还可以

Sarah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Continental breakfast Convenient rooms Great location right off of I 75
2024 年 3 月入住 1 晚
Sarah 于 2024年03月29日 的回复
Thanks for the review!

6/10 一般

Josh

2024 年 3 月入住 2 晚
Bry 于 2024年05月3日 的回复
Thank you for the review!

8/10 还可以

Maxine-Kent

Unusual way to get to the room.
2024 年 3 月入住 2 晚
Bry 于 2024年04月8日 的回复
Thank you for the review. Our building can be very confusing if you've never stayed before. We hope to see you again. Safe travels!

8/10 还可以

Dave

满意：员工和服务，清洁度
2024 年 3 月入住 1 晚
Bry 于 2024年04月8日 的回复
Thank you for the review! Safe travels!

10/10 超赞

Thomas，Crawfordsville

满意：清洁度、员工和服务、服务设施、住宿条件和设施
A little hard for GPS to find, but nice place to stay
2024 年 3 月入住 1 晚
Bry 于 2024年04月8日 的回复
Thank you for your review! We are sorry for the difficulties finding our hotel, but we are pleased to hear you liked your stay overall. We hope to see you again! Safe travels!