This hotel was listed as no pets ,but the room across from me had two barking dogs that woke me several times. The young man at the desk was uncaring and rude. Very limited breakfast.
I won’t stay here again.
Michael
2025 年 7 月入住 1 晚
6/10 一般
Christopher
2025 年 6 月 24 日
满意:员工和服务
不满意:住宿条件和设施
Undergoing a much needed renovation. Room was fine, but the common areas are very worn. Breakfast was surprisingly good.
Christopher
2025 年 6 月入住 1 晚
8/10 还可以
Jane
与配偶出行
2025 年 6 月 1 日
满意:清洁度、员工和服务、服务设施
Overall everything was good. The breakfast was really nice. The staff was friendly. The amenities were also very good.
Jane
2025 年 5 月入住 1 晚
6/10 一般
Teresa
与配偶出行
2025 年 5 月 27 日
满意:服务设施
不满意:住宿条件和设施
The 2nd floor was being renovated, so it was loud and messy. Also, lots of building materials were laying outside. The bottom floor had not been updated. The halls smelled so bad. I don't know if there were bedbugs, but I had welts on my legs and back.
Teresa
2025 年 5 月入住 3 晚
10/10 超赞
Adam
与家人出行, 团体旅客
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
This particular hotel was collecting donations for all the tornado victims in London Kentucky and surrounding areas. Locals were bringing in meals for those staying at the Hotel who lost their homes. This felt personal and we enjoyed our stay. The employees were very friendly and helpful
Adam
2025 年 5 月入住 2 晚
6/10 一般
Robert
与家人出行
2025 年 5 月 19 日
满意:服务设施,员工和服务
The carpets had a bad smell and the property was under construction.
Robert
2025 年 5 月入住 2 晚
10/10 超赞
Viola
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Viola
2025 年 5 月入住 2 晚
2/10 糟糕
Ann
与家人出行
2025 年 5 月 3 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
It was under construction without our knowledge until we arrived. The crew worked late hours and through the weekend so we couldn’t get rest. The pool water was green. We have picture.
Ann
2025 年 4 月入住 2 晚
2/10 糟糕
Susan
2025 年 5 月 1 日
Susan
2025 年 4 月入住 1 晚
6/10 一般
Frances
团体旅客
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great but I got the room bc I thought you guys had a nice pool and I end up paying same price pool shut down
Frances
2025 年 4 月入住 3 晚
10/10 超赞
Ricky L
2025 年 4 月 6 日
满意:员工和服务,清洁度
Staff was over the top wonderful. Thank you
Ricky L
2025 年 4 月入住 2 晚
8/10 还可以
Sherry
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They were renovating so, it was a little messy. Our room was okay. The bathroom tile was missing pieces of grout, so it wasn't great to walk on and the toilet wouldn’t stop running. The beds were comfortable and we had a nice seating area.
The breakfast area was very clean and the food was good.
Sherry
2025 年 3 月入住 1 晚
2/10 糟糕
Michelle
商务旅客
2025 年 4 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have a video of piled up disgusting mattresses on the side of the hotel, open doors on the floor, doors off the hinges and leaning on the walls, with major construction and a strong smell of the Middle East. Gross. Run. Not safe!!!
Michelle
2025 年 4 月入住 1 晚
2/10 糟糕
Staycee
与家人出行
2025 年 4 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the first time we have had an issue with Comfort Suites. The London KY location demonstrated poor service, lack of respect for customer, and did not honor our reservation details.
Staycee
2025 年 3 月入住 1 晚
6/10 一般
Kerri
2025 年 3 月 29 日
满意:员工和服务,清洁度
Decent hotel but could use some updating.
Kerri
2025 年 3 月入住 1 晚
8/10 还可以
Stephen
2025 年 3 月 28 日
Stephen
2025 年 3 月入住 2 晚
4/10 很差
Stephanie
2025 年 3 月 26 日
不满意:住宿条件和设施,清洁度
We booked this hotel because it had an indoor pool for the kids. The pool ended up being out of order when we got there. The hotel room was dirty and gross.
Stephanie
2025 年 3 月入住 1 晚
10/10 超赞
Samuel
2025 年 3 月 23 日
Samuel
2025 年 3 月入住 3 晚
8/10 还可以
Jose
商务旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast, parking, staff attention
Jose
2025 年 3 月入住 4 晚
2/10 糟糕
christopher
与家人及幼儿出行
2025 年 3 月 15 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I was very upset to find the swimming pool out of order. We travelled 13 hours with kids and arrived here to find the pool closed. There was many cheaper hotels in the area with a pool but wanted to use this one .
christopher
2025 年 3 月入住 1 晚
10/10 超赞
Carlise
与家人出行
2025 年 3 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carlise
2025 年 3 月入住 2 晚
10/10 超赞
Sue
与配偶出行
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place. They were in the middle of updating so I'm sure it will be better.
Sue
2025 年 3 月入住 1 晚
6/10 一般
Robert
与家人出行
2025 年 3 月 5 日
Robert
2025 年 3 月入住 1 晚
4/10 很差
Joe
与家人及幼儿出行, 与家人出行
2025 年 3 月 3 日
不满意:清洁度、服务设施、住宿条件和设施
Pool was broken, signs of water damage and structural settlement throughout the building (cracked drywall, wavy floors, water stains), ongoing renovation mess not contained, our suite door didn't latch and shower was so moldy I couldn't imagine going in it. Really regretted booking this hotel and would never go here again. Disgusting and potentially unsafe.