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DoubleTree by Hilton Hotel London ExCel

4.0 star property
A peaceful retreat just minutes from London's vibrant scene, where travelers can relax on a lovely terrace while still being close to city attractions

Choose dates to view prices

The DoubleTree by Hilton Hotel London ExCel, near the O2 Arena, offers a tranquil eco-certified escape from city bustle. Guests can use the 24-hour gym, work at the business center, or unwind on the terrace while staff handle dry cleaning and other needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$726
HK$871 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

8.6 out of 10
Excellent
(47 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed (Water View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Sofa bed
Blackout curtains
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Water view

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Water View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Docklands, a neighbourhood in London, DoubleTree by Hilton Hotel London ExCel is near the airport and on the waterfront. Tower of London and The Shard are notable landmarks, and travellers looking to shop may want to visit Westfield Stratford City. Looking to enjoy an event or a match? See what's going on at ExCeL Exhibition Centre or London Stadium. Visit our London travel guide
Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • Royal Victoria Dock Bridge and ExCeL London
    ExCeL Exhibition Centre
    3 min walk - 0.3 km
  • Cable car over the Thames
    IFS Cloud Royal Docks Station
    3 min drive - 1.7 km
  • London featuring a city, street scenes and a river or creek
    Thames River
    4 min drive - 2.6 km
  • Thames Barrier Park
    9 min walk - 0.8 km
  • Royal Victoria Bridge
    13 min walk - 1.2 km

Getting around

  • Prince Regent Station
    5 min walk
  • West Ham Station
    7 min drive
  • London (LCY-London City)
    7 min drive

Restaurants

  • Subway
    10 min walk
  • Costa Coffee
    13 min walk
  • Chicken Hut
    10 min walk
  • The Salt Port - Restaurant & Delicatessen
    1 min walk
  • Water Front Quayside Cafe & Bar
    17 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

Upscale hotel near ExCeL Exhibition Centre
Located close to O2 Arena, DoubleTree by Hilton Hotel London ExCel provides a terrace, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a 24-hour front desk and 2 meeting rooms
  • A front desk safe, a lift and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 287 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Similar properties

Reception
Hampton by Hilton London Docklands
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 1,000 reviews
The price is HK$585
HK$703 total
includes taxes & fees
25 Jan - 26 Jan
Hampton by Hilton London Docklands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 882 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.5 per person
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton Hotel ExCel
DoubleTree Hilton London ExCel
DoubleTree Hilton ExCel
Ramada Hotel London Docklands
DoubleTree By Hilton Hotel London ExCel England
London Ramada
Ramada London
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Is DoubleTree by Hilton Hotel London ExCel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 35 kg per pet. There's a fee of GBP 35 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of 22 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on 25 Jan 2026 start from HK$726.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel London ExCel?

Self-parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel London ExCel?

Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton Hotel London ExCel located?

Located in Docklands, this hotel is 0.3 mi (0.5 km) from ExCeL Exhibition Centre and 2.4 mi (3.9 km) from O2 Arena. London Stadium and Westfield Stratford City are also within 6 mi (10 km). Prince Regent Station is 5 minutes by foot and Royal Albert Station is 7 minutes.

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Reviews

DoubleTree by Hilton Hotel London ExCel Reviews

8.4

Very good

8.8

Cleanliness

6.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Ideal for going to the O2, the bus stop is a 5 mins walk The staff are amazing and the room was very comfy
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at this hotel went above and beyond to help each guest. This hotel is right on the river Thames and is beautiful. The beds are comfortable. The restaurant is accommodating. Great stay!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff excellent, vreat place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was a very nice size, clean and comfortable. Very highly recommended!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money considering the location. Very comfortable and clean. Breakfast was excellent with plenty of choice and excellent quality
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and bathroom. The bed was also a nice size and very comfortable. I would highly recommend the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

carol

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Location was good for excel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, food good, close to airport and service good but pricey for a short stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding! Staff was great. Would definitely recommend or stay there again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. The rooms were nice and spacious. The breakfast was tasty and the front desk staff were friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Phellicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel, room was clean, tidy and smell fresh. Staff was very friendly and welcoming, i would definitely recommend and stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great area Clean and nice cold beer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Might at O2

Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel
Stayed 1 night in May 2025

10/10 Excellent

alison marie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and friendly and helpful staff, great breakfast
Stayed 1 night in Jun 2025

8/10 Good

Soumaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Was a good comfortable stay. Only negative comment is the view from our window was the rubbish bins that are not nice visually and load when the doors are opened regularly for them to be emptied.
Stayed 2 nights in Sep 2025

8/10 Good

Colum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, though for some reason the booking on their system only showed one person rather than 3 as per Expedia. This was cleared up once I informed them. Food at the restaurant and bar was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room spotless, all staff so welcoming, breakfast had so muxh choice not to mention the view
Stayed 1 night in Jun 2025

10/10 Excellent

Halimah

Liked: Amenities
We enjoyed our stay at the hotel. Staff were polite and courteous.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, quiet and clean. All the staff were super-helpful. Breakfasts were fantastic.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* experience , lovely stay, comfortable beds, modern rooms with great views and a lovely bathroom n powerful hot shower
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony staff was well polite and gave me a room with balcony
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in staff, immediately felt at ease and welcome!
Stayed 1 night in Mar 2025

10/10 Excellent

Melony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Beds were super comfortable, bathroom was nice and clean! Exactly what you need! Breakfast was great! Plenty of options and the nicest staff! Pretty good connection to the 02 areana, choice of two DLR stops. All in all great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was really good friendly staff welcome in
Stayed 1 night in Mar 2025