extremely sad that the room is so dirty. The towel has some black spots in it
Yuk
於 2022 年 12 月住了 4 晚
6/10 一般
shun sing
2022 年 6 月 11 日
shun sing
於 2022 年 6 月住了 4 晚
10/10 優異
Colm
2025 年 7 月 9 日
讚好:整潔度和職員與服務
Pool facilities were tired.
Colm
於 2025 年 7 月住了 2 晚
10/10 優異
Allan
2025 年 7 月 7 日
讚好:職員與服務
不滿:整潔度和住宿狀況
It seemed run down
Allan
於 2025 年 7 月住了 1 晚
10/10 優異
Ravi
2025 年 6 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Ravi
於 2025 年 6 月住了 1 晚
10/10 優異
Andreas
家人同遊
2025 年 6 月 18 日
讚好:整潔度、設施服務和住宿狀況
Wir waren schon letztes Jahr für eine Woche hier und es ist für das Preis-Leistungsverhältnis sehr gut.
Andreas
於 2025 年 6 月住了 4 晚
2/10 很差
Young Tae
2025 年 6 月 5 日
Young Tae
於 2025 年 5 月住了 1 晚
6/10 一般
Dee (London)
伴侶同遊
2025 年 5 月 29 日
讚好:整潔度、職員與服務和設施服務
Nice facilities but not providing all guests with slippers and robes to use for swimming and spa wouldn't take a lot of effort. The rooms were fine, nice and quiet and we enjoyed the large hi spec TV.
Breakfast was disappointing - only soya and almond milk available - no oat milk and limited hot vegetarian options.
Dee
於 2025 年 5 月住了 1 晚
10/10 優異
Janette
伴侶同遊
2025 年 5 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with friendly welcomimg staff, Robert in the bar was lovely nothing too much trouble.
Janette
於 2025 年 5 月住了 1 晚
8/10 不錯
Donald ian george (Hong Kong)
2025 年 5 月 24 日
讚好:整潔度、設施服務和住宿狀況
Very convenient for shops and restaurants. Bus to Heathrow stops nearby.
Donald ian george
於 2025 年 5 月住了 14 晚
6/10 一般
Arthur
2025 年 5 月 6 日
讚好:職員與服務
不滿:整潔度
Rooms are a bit dated , had to put a complaint in about the pillows that stank … don’t think it was changed they just added two more … as one still stank so just left that one in the corner
Arthur
於 2025 年 5 月住了 3 晚
10/10 優異
Simon
2025 年 5 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was very nice all round.
Simon
於 2025 年 5 月住了 3 晚
10/10 優異
Raquel
親子同遊
2025 年 5 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the hotel and area. Will be coming back!
Raquel
於 2025 年 5 月住了 1 晚
8/10 不錯
Melissa
家人同遊, 親子同遊
2025 年 5 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant stay would come again :)
Melissa
於 2025 年 5 月住了 1 晚
10/10 優異
Angela
2025 年 5 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Angela
於 2025 年 3 月住了 1 晚
10/10 優異
Shareen
2025 年 5 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Shareen
於 2025 年 4 月住了 1 晚
10/10 優異
Isabella
2025 年 5 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my stay
Isabella
於 2025 年 5 月住了 1 晚
6/10 一般
Michael
商務旅客, 多人同遊
2025 年 4 月 29 日
讚好:整潔度和住宿狀況
不滿:職員與服務
The hotel is fine, although the suite I booked was a little dated.
I checked in late and was told that I needed to pay for the booking, dispute already paying Expedia. This was resolved in the morning.
There was some confusion regarding parking at the property. I selected the option in Expedia for 'parking breakfast for 2'. I was staying with a friend and we each had a car. When we tried to establish if the booking covered parking covered parking for both cars or just one, the member of staff checking us in became obviously frustrated with our questions. She stated that only 1 car would be covered (I expected that), but as we had provided both of our cars registration numbers, we needed to know which car was covered and which car needed to be paid for. We ended up walking away with no clear answer just to defuse the situation. I later spoke with the night manager who was able to answer my question and when checking out the staff were very good.