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关于伦敦希斯洛机场凯悦嘉轩酒店的点评

4 out of 5
伦敦希斯洛机场凯悦嘉轩酒店
The Grove, Bath Road, West Drayton, England

点评

9.0

非常棒

10 分 - 超赞。1298 条好评，共有 2013 条点评" "
8 分 - 还可以。510 条好评，共有 2013 条点评" "
6 分 - 一般。118 条好评，共有 2013 条点评" "
4 分 - 很差。46 条好评，共有 2013 条点评" "
2 分 - 糟糕。41 条好评，共有 2013 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

YUCHIH

商务旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 12 月入住 2 晚
Rebecca Front Office Manager 于 2023年12月23日 的回复
Dear Yuchih,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Kit Shan

满意：清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚
Rebecca Front Office Manager 于 2023年12月12日 的回复
Dear Kit Shan,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Fung Yin Fanny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Rebecca Front Office Manager 于 2023年12月12日 的回复
Dear Fung Yin Fanny,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 9 晚
Rebecca Front Office Manager 于 2023年12月7日 的回复
Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Cheuk Wai lambert

满意：住宿条件和设施
USB socket doesn’t work
2023 年 9 月入住 1 晚
Rebecca Front Office Manager 于 2023年09月30日 的回复
Dear Cheuk Wai Lambert,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

SHAO YUAN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Rebecca Front Office Manager 于 2023年09月14日 的回复
Dear Shao Yuan,Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Damien

2023 年 8 月入住 1 晚
Rebecca Front Office Manager 于 2023年09月4日 的回复
Dear Damien,Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 糟糕

CHAN

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Rebecca Front Office Manager 于 2023年08月28日 的回复
Dear Chan,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Hsi Lin

2023 年 8 月入住 1 晚
Rebecca Front Office Manager 于 2023年08月16日 的回复
Dear Hsi Lin,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 一般

Lap Ki

满意：员工和服务，清洁度
不满意：住宿条件和设施
Isolated from the airport, need to travel to the hotel by public bus!
2023 年 7 月入住 1 晚
Rebecca Front Office Manager 于 2023年07月24日 的回复
Dear Lap Ki,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Kam Hung

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall，good
2023 年 5 月入住 2 晚
Rebecca Front Office Manager 于 2023年05月10日 的回复
Dear Kam Hung,Thank you for your review of your recent stay with us and for scoring us 4 out of 5.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Sally Lai King

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for short stay
The room is clean and the service is good.
2023 年 1 月入住 1 晚
Rebecca Front Office Manager 于 2023年01月26日 的回复
Dear Sally Lai King,Thank you so much for your review of your recent stay with us.We are delighted that you had such a great stay.We look forward to welcoming you back again soon.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Victor

2022 年 11 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really nice stay
Staff are friendly. The room is nice and tidy. The bed is really comfortable.
2021 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度
Clean and all basic things are provided in the room
2021 年 5 月入住 1 晚

8/10 还可以

Hou Yu

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚
Lourdes Perera 于 2021年05月2日 的回复
Dear Hou Yu, Thank you very much for taking the time to share your experience with us. Looking forward to welcoming back to our hotel in the future.

6/10 一般

Master

满意：员工和服务，清洁度
Just an airport hotel. Staff is great but hotel not the best.
2024 年 4 月入住 1 晚

10/10 超赞

Dylan

满意：员工和服务，清洁度
Very quiet and close to airport.
2024 年 4 月入住 4 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Dylan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Robert,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Benoit

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice spot when you have to take a flight early in the morning.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Benoit,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that we are such a convenient option for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Mahesh

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Near airport and accessable by red bus
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Mahesh,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be so convenient for you. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
Convenient location to the airport
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Gary,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

DeVon

满意：清洁度、员工和服务、住宿条件和设施
Great location, very convenient and the staff always does a great job. Breakfast is great as well.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear DeVon,Thank you for your review of your recent stay with us and for scoring us 5 out of 5.It is wonderful to hear that you had such an enjoyable stay and our team were able to look after you so well. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Andy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Andy,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Louis

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月30日 的回复
Dear Louis,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Bob

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location for overnight layovers. Friendly staff and enjoyed breakfast buffet. Would book here again.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月25日 的回复
Dear Bob,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 糟糕

Virginia

不满意：清洁度、员工和服务、住宿条件和设施
When we arrived to Hyatt at night, there was nobody to help us for carrying out luggages and not to mention my husband and I were both very tired by travelling. We also noticed there was no complimentary water and slippers in the room which should be at least provided by the hotel? I checked with the front desk and they said complimentary bottled water only provided by Hyatt Club Members ONLY!! I told them I’m a member but still I haven’t been received any before I left. We also ordered room service and staffs didn’t collect trays and plates at all. They were still sitting on the floor till the next morning!! We asked the front desk to help us call a cab in the morning to get to Heathrow airport with replied saying ‘if you have an Uber Apps, beta call yourself??’ My husband and I also got bitten by bedbugs on our legs!! What kind of hotel is it with such bad quality services and not helpful at all!! It’s best for them to get refund back and we left with disappointment!
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月25日 的回复
Dear Virginia,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 糟糕

Michael

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Lets see..this hotel was advertised as being at Terminal 3. It is not. After walking endlessly through Terminal 3 tunnels we got to the bus stop only to be told that it would cost us $10 each to take the bus to this hotel, and that after 1 PM that bus only came once per hour (prior to 1 PM it ran every 15 minutes-huh?) and that we would have to wait 40 minutes for the next one, so we should just take a taxi, as the cost was comparable. The next morning we asked for a taxi to be called, assumingvthe cost would be the same. It was double the previous evenings cost. Had we been told that we would have taken the bus which at that point as it was before 1 PM I assume would have been running every 15 minutes. As for the hotel: it needs updating. In addition my partners room had not been prepared for her arrival: heat was at sun surface setting, no water in the room. Best thing to say: the staff was pleasant. Lessons: do a lot of research, ask a lot of questions and never assume anything. Never again.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月24日 的回复
Dear Michael,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Pauline

满意：清洁度、员工和服务、住宿条件和设施
Great runway views
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月24日 的回复
Dear Pauline,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear you enjoyed the views of the runway.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Jacqueline

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月24日 的回复
Dear Jacqueline,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for Heathrow, and incredibly quiet
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月24日 的回复
Dear James,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you enjoyed your experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Carla

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I only stayed for 6 hours to sleep for my overnight flight. However it was clean, felt safe, and the staff are very helpful!
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月24日 的回复
Dear Carla,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear you were able to get a comfortable sleep before your long flight. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

James E.

与家人出行
Hotel was very clean and the food in the restaurant was excellent. This was a real bargain.
2024 年 4 月入住 2 晚
Rebecca Maher Front Office Manager 于 2024年04月24日 的回复
Dear James E,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are very glad to hear that you enjoyed your stay and your meal in our restaurant as well. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Susan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is close to Terminal 5 at Heathrow. The room was very quiet and had multiple USB ports for easy charging of devices. We were pleased to find bathrobes and lots of room to unpack. The bar and restaurant were convenient and a buffet breakfast was included in the room price. We took an Uber to our terminal (2) since there did not seem to be another way to getting there.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月19日 的回复
Dear Susan,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your stay and we greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

JEENA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay at Hyatt, friendly staff
2024 年 4 月入住 3 晚
Rebecca Maher Front Office Manager 于 2024年04月19日 的回复
Dear Jeena,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a great stay with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Jane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The exterior main entrance was not very attractive nor was the exterior waiting area
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月19日 的回复
Dear Jane,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Charles

满意：清洁度、员工和服务、住宿条件和设施
Nice, modern hotel near Heathrow. Well appointed room, though a bit on the small side. View of the planes but extremely well insulated so no noise at all.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月19日 的回复
Dear Charles,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Guy

满意：清洁度、员工和服务、住宿条件和设施
Serves its purpose well as an airport hotel. Can be a bit of an issue getting an early morning taxi to the terminals and the car park was wuite restrictive in terms of size for parking but room was comfortable
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月19日 的回复
Dear Guy,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Joseph

满意：清洁度、员工和服务、住宿条件和设施
Close to Heathrow
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月19日 的回复
Dear Joseph,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that our location worked perfectly for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Kenneth

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very comfortable room to sleep. Very clean enjoyed the gym. Very convenient to Heathrow.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月18日 的回复
Dear Kenneth,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 一般

FERNANDO，los angeles

满意：住宿条件和设施，清洁度
The hotel is kind of near the airport, part of the staff needs to have better customer service making the customers feel welcoming.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月15日 的回复
Dear Fernando,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 还可以

Emma

满意：住宿条件和设施，清洁度
Great for an overnight stay
2024 年 2 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月15日 的回复
Dear Emma,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Carolyn

满意：清洁度、员工和服务、住宿条件和设施
Easy check-in. Booked through Expedia app.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月15日 的回复
Dear Carolyn,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are glad you found your stay to be so easy. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Oneal

满意：清洁度、员工和服务、住宿条件和设施
Neat & Tidy
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Oneal,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

michael

满意：清洁度、员工和服务、住宿条件和设施
Excellent stopover hotel when arriving and leaving heathrow
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Michael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you found our hotel to be an excellent option for your stop over at Heathrow Airport. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Paul

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My go to when I'm traveling from Heathrow. A really friendly welcome. Close to the airport although the shuttle takes almost an hour to get to T5. Can't fault the hotel though. Clean, tidy and modern.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that we are you go to hotel when you are traveling through Heathrow Airport.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

PHILIP

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great airport hotel. No elevator is available in the underground parking garage, so use the drop off parking out front of the hotel to leave your bags before parking!
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Philip,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great that you had such a wonderful stay and we appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

Obianuju

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my 3 night stay. Staff is friendly. I love the room and especially the gym. Would definitely be back here again
2024 年 4 月入住 3 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Obianuju,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 一般

Leanna

满意：员工和服务
不满意：住宿条件和设施，服务设施
Found the rooms dark and dingy…didn’t look that clean. Would not stay there again.
2024 年 4 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Leanna,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 超赞

sebastian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, super convenient for airport (although only a shittle from airport to hotel and not other way!). Nice spacious, well equipped room with zero noise from outside/airport.
2024 年 3 月入住 1 晚
Rebecca Maher Front Office Manager 于 2024年04月10日 的回复
Dear Sebastian,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you enjoyed your experience with us.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport