6/10 一般
Hannah
与配偶出行
2025 年 7 月 13 日
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Aesthetically, an absolutely beautiful hotel. The dark colours and the stuff in the room are lovely...coffee maker, glasswear, clothes steamer. But...it's a little style over substance. Shower rooms are tiny and theoretically, perfectly formed, but water leaks massively under the shower door which is too low down to have a shower mat next to it, resulting in a flooded bathroom, and sometimes bedroom. There is a 1cm gap from the toilet saloon style doors to the bedroom, leading to no privacy whilst using the bathroom. The doors to the bathroom and the shower are pretty but are too narrow leading to mulitple trapped fingers. The kettle plug is too chunky to be plugged in where the kettle is located so need to move it to the only other plug hole i could fine near the bed, but the flex is too short to have it on the floor so needed to balance it on a small ledge next to the bed. The reception staff were polite at best but were too cool for school. A lack of any warmth and friendliness...polite but just going through the rehearsed motions. Had breakfast once and next table offered extras as part of the breakfast buffet included, that we weren't offered. This wasn't a slight on ourselves...there was a difference in what each staff member was offering from what we heard from adjacent tables, so just a lack of consistency. Overall...ok but have had better for less and despite the positives of the location and aesthetics, i wouldn't stay again.
Hannah
2025 年 7 月入住 2 晚