Dear Ngai Shan,Thank you for staying with us and for taking the time to share your review.I am glad to read that you scored the Hotel 4 out of 5 and that you enjoyed your stay.We look forward to meeting you soon.Regards

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Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

Dear Lee,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely,

Dear Dan,Thank you for choosing Montcalm East and for taking the time to share your experience! We're delighted to hear that you found our hotel comfortable and enjoyed its convenient location. We're thrilled that you had a relaxing time at our spa, especially enjoying the massage. We aim to provide a pleasant weekend getaway, and we're glad to have met your expectations. We hope to welcome you back soon for another enjoyable stay in London!Warm regards,Christian BelmonteFront Office Manager

Dear Emma,Thank you for your kind words and for choosing to celebrate your anniversary with us. We are delighted to hear that you enjoyed your stay and that our team went above and beyond to make your special occasion memorable. We hope to welcome you back in the future for another fantastic stay.Kindest regards,

Dear Daniel.Thanks for taking the time to share your feedback with us. I am glad to learn that you have appreciated the room amenities, the service provided and our restaurant food. I have shared your feedback with the rest of the team as a moment of celebration for the guest experience we aim to deliver. I hope we have the chance to welcoming you back at Montcalm East soon.Kindest regards!

Dear Wayne,Thanks for taking the time to share your feedback with us.I am disappointed to see we failed to meet your expectations; I have shared the comment with the maintenance and restaurant team as a teachable moment for future improvements. I hope we will be able to welcome you back soon and show you the real essence of Montcalm East. Kindest regards!

Dear Giorgi,Thank you for taking the time to share about your recent stay with us. We are happy to hear that you have enjoyed our location and facilities.Looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

Dear Stuart,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely,Christian NasoGuest Experience Manager

Dear Olfa,Thank you for taking the time to share your experience with us. We are saddened to learn that we were not up to your expectations on this occasion but I am aware that my colleague, Christian Belmonte has been in touch with you on the matter in January 2024.Kind Regards,Christian NasoGuest Experience Manager

Dear Joshua,thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and looking forward to welcoming you back soon.Regards

Dear Heidi,Thank you for taking the time to review your stay with us. We are very happy you enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

Dear Sercan,Thank you for staying with us and for sharing your feedback! I am disappointed to see we failed to meet your expectations; I have shared the comment with the rest of the team as a teachable moment for future improvements. I hope we will be able to welcome you back soon and show you the real essence of Montcalm East. Sincerely,

Dear Anika,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Mohan,Thank you for staying with us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Alexey,Thank you for staying with us and for taking the time to share your feedback.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Bruno,Thank you for taking the time to share your feedback on the experience while staying with us at Montcalm East.We are thrilled to hear that you have enjoyed our services and staff. We are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

Dear Lucy,Thank you for choosing Montcalm East to celebrate your special occasion.I am delighted to read that you enjoyed your stay and we can’t wait to welcoming you back soon.Regards

Dear Sarah,Thank you for staying with us and for taking the time to share your feedback.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Munawar,Thank you for staying with us and for taking the time to share your feedback.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Rebecca,Thank you for staying with us and for taking the time to share your feedback.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Shirley,Thank you for staying with us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager

Dear Satoko,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Hannah,Thank you for staying with us and for taking the time to share your feedback.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Colimah,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Cengiz,Thank you for taking the time to review your experience while staying with us.We are very happy to know that you have enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

Dear Daniel,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Oscar,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Julie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Tom,Thanks for staying with us and taking the time to share your feedback with us. I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon! Sincerely,Christian NasoGuest Experience Managergem@montcalmeast.com

Dear Tom,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Anna Mia,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Ifigenia,Thank you for staying with us and for taking the time to share your feedback.I know that you encounter an issue on arrival with the first room allocated; I understand that the Front Office Manager offered a different room for your family and you and apologies for the inconvenience.I would like to reinforce that this is a No Smoking Hotel, we have fire detector in each room and a very strict policy in case someone breaks the rules; the rooms are thoroughly inspected by the Housekeeping team and our aim to offer the best comfort to all our guests.I am very sorry if we fail your expectations in this occasion.We hope you will us another chance in the future to restore the faith in Montcalm East.Regards

Dear Love,Thank you for taking the time to share feedback on your experience while staying with us.We are happy to learn that you have enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

Dear Edward,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and I look forward to welcoming you back soon.Regards

Dear Zahra,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Guest,Thank you for staying wit us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager

Dear Guest,thank you for staying with us and for taking the time to share you review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Lou,Thank you for staying with us and for taking the time to share your experience.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Marcel,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

Dear Samantha,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards