Overall a nice stay. Clean flat with provisions. A few things need attention (missing iron board cover, bed lamp doesn't plug in, etc). The flat really needs curtains, the blinds alone don't block out much light.
Jennifer
2024 年 4 月入住 4 晚
10/10 超赞
Ian
与配偶出行
2024年04月26日
满意:清洁度、服务设施、住宿条件和设施
This is our second stay and again was faultless…if forced I’d say the lobby was a bit smelly but that’s not a complaint just being helpful… ! We’ll definitely come again!
Ian
2024 年 4 月入住 3 晚
10/10 超赞
Ian
与配偶出行
2024年03月9日
满意:服务设施
It was excellent!
If I had a constructive criticism secondary glazing would be good because of the road at the front
Ian
2024 年 3 月入住 5 晚
8/10 还可以
Marcia
与家人出行
2024年01月7日
满意:清洁度、服务设施、住宿条件和设施
Ingesamt waren wir mit dem Aufenthalt sehr zufrieden. Jedoch muss man anmerken, dass die Kommunikation für den Check in schlecht war und wir erst über das Anrufen der Notfallnummer einchecken konnten. Des Weiteren ist die Wohnung sehr hellhörig. Man kann die Flugzeuge draußen hören und was im Stockwerk über einem passiert.
Marcia
4/10 很差
Jessie
商务旅客
2023年12月16日
满意:客房舒适度
Terrible communication from staff
The place itself is cute and comfortable in a convenient location.
But the cons really outweigh the pros.
They have a WhatsApp number you can message to communicate as there is no front desk staff. They NEVER respond to any of your messages. I believe they also stole one of my deliveries and have stopped responding to me. When you call their emergency hotline it goes to the Hyde park location who tell you that they can’t do anything to help because it’s not their location.
The place wasn’t properly cleaned upon arrival. Pillow cases had makeup stains on them and dishes had left over crumbs and stains from the previous guests. Pretty gross.
This would be a nice place if staff and cleaning were up to par.