The staff was exceptionally kind and helpful, and we thoroughly enjoyed exploring the neighborhood—there was plenty to see and do within walking distance. Unfortunately, our experience was impacted by a leak in the ceiling of our room. For both nights of our stay, we were woken up by water dripping from the floor above. While the hotel had placed a bucket in the room to catch the drips, we believe this room should not be made available to guests until the issue is fully resolved.
The location is great and the staff friendly. There is no AC, but had two fans that were enough. Close to public transportation (both metro and bus) close the the famous Notting Hill landmarks and market. Wide options for good food and supermarkets. No elevator, but is not a big deal.
Bertha
2025 年 6 月入住 2 晚
8/10 还可以
Mahmud
与家人及幼儿出行, 与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place and nice
Mahmud
2025 年 7 月入住 1 晚
2/10 糟糕
Abdelmesih
2025 年 6 月 28 日
满意:员工和服务
不满意:服务设施
I can’t believe that this is a room in hotel , I couldn’t find a place to open my baggage , this why I stayed my night without opening my baggage ,
Abdelmesih
2025 年 6 月入住 1 晚
10/10 超赞
Kruti
2025 年 6 月 19 日
满意:清洁度、服务设施、住宿条件和设施
Kruti
2025 年 6 月入住 3 晚
8/10 还可以
Karen
2025 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Karen
2025 年 6 月入住 3 晚
6/10 一般
Niteesh
2025 年 6 月 9 日
Niteesh
2025 年 6 月入住 1 晚
8/10 还可以
Adina,New York
与配偶出行
2025 年 6 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a decent hotel for the location and the price. Staff was very nice. The only complaint would be that there were a lot of stairs, but we were able to leave our bag downstairs for our stay. The water pressure in the toilet was a bit off too. The reception is open 24/7 though which was also great! The room had good light and a nice view over the neighborhood (cute British houses) and we liked that.
Adina
2025 年 6 月入住 1 晚
8/10 还可以
Lydia
与配偶出行
2025 年 6 月 5 日
满意:住宿条件和设施,清洁度
The entrance is lovely! The street view is very nice. The rooms are very small. This is a great place to stay if you want to spend your days tooling around London!
Lydia
2025 年 6 月入住 4 晚
8/10 还可以
Trecy
与家人出行
2025 年 6 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Saubere Betten und sauberes badezimmer, war positiv überrascht.
Trecy
2025 年 6 月入住 1 晚
2/10 糟糕
Aaron
与家人及幼儿出行
2025 年 6 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awful experience at this well below average hotel that looks nothing like its pictures.
We arrived to the hotel and told to go downstairs to our room, number 4 and when we opened our door we were greeted by the smell of stale urine, it was that bad it was making myself and my partner gag.. we have a one year old that obviously we didn’t feel comfortable having in this room.. that and the fact we had 0 daylight in the room and you could hear everything from outside the paper thin doors.
We proceeded to make staff aware of this problem, but they were hesitant to come and see what we were saying, they eventually came to the room and agreed that they’re was a foul smell.. we then asked that we were moved as we could not deal with this for 4 days, he then told us he had no other rooms spare.
This was understandable but we then asked that we could have a refund due to the inhabitable room. We were told this wouldn’t be possible. We proceeded to book a completely different hotel meaning we had to spend out further to ensure our trip wasn’t a disappointment. We then contacted both Expedia and the hotel which both wouldn’t grant us a refund as claimed its policy didn’t allow them to. I strongly advise not to stay at this hotel unless you want to lay in a urine smelling hotel room and with mo fresh air or day light.
And if that isn’t enough the fact you have to leave the room key on reception every time you leave the hotel and the room doesn’t have a safe in it. not a fan
Aaron
2025 年 5 月入住 3 晚
6/10 一般
Leslie
与家人出行
2025 年 6 月 2 日
Location is excellent just walking distance from the tube and shops. Receptionists were very accommodating and nice.
Leslie
2025 年 5 月入住 3 晚
4/10 很差
Ayman
与家人出行, 商务旅客
2025 年 5 月 31 日
不满意:服务设施
Terrible room I felt like sleeping in a coffin very tiny room in the basement very tiny window not enough for breathing
Never again
Ayman
2025 年 5 月入住 2 晚
4/10 很差
Martín
2025 年 5 月 26 日
Good location
Martín
2025 年 5 月入住 6 晚
4/10 很差
Dina
与配偶出行
2025 年 5 月 26 日
满意:清洁度
The only thing I liked was that it was clean, and transportation was very accessible. Other than that I was very small and uncomfortable.
Dina
2025 年 5 月入住 3 晚
10/10 超赞
Kaitlin
2025 年 5 月 22 日
Kaitlin
2025 年 5 月入住 1 晚
6/10 一般
Joanne
2025 年 5 月 13 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Joanne
2025 年 4 月入住 3 晚
8/10 还可以
Leanne
与家人及幼儿出行, 与家人出行
2025 年 5 月 9 日
满意:服务设施,员工和服务
You get what you pay for the room was very spacious for london and the staff was very accommodating. The beds were not very comfortable, but it worked foe what we needed
Leanne
2025 年 4 月入住 3 晚
6/10 一般
Marco
与家人出行
2025 年 5 月 9 日
满意:员工和服务,清洁度
La struttura è piccola, posta in un contesto molto bello e tranquillo. La posizione è perfetta e comodissima, servita da bus e metro a pochissimi metri. Nelle vicinanze molti negozi e bar dove poter fare colazione.
A pochi minuti di cammino dall'albergo ci si trova ad Hyde Park o a Portobello Road, veramente comodissimo.
Peccato per la dimensione della stanza dove in tre persone non ci si girava (era la numero 24). Anche il bagno era piccolissimo.
Marco
2025 年 4 月入住 5 晚
2/10 糟糕
Lois
2025 年 5 月 7 日
Lois
2025 年 4 月入住 4 晚
10/10 超赞
Alejandra
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were great and the location of the hotel was very convenient! The only flaw is that they do not have an elevator so i