大堂

关于伦敦王子明时酒店的点评

5 out of 5
伦敦王子明时酒店
50 Great Cumberland Place, Marble Arch, London, England

点评

9.6

绝佳

10 分 - 超赞。648 条好评,共有 808 条点评" "
8 分 - 还可以。116 条好评,共有 808 条点评" "
6 分 - 一般。23 条好评,共有 808 条点评" "
4 分 - 很差。10 条好评,共有 808 条点评" "
2 分 - 糟糕。11 条好评,共有 808 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.6/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

CHI-WEN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

Ching Ho

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 6 晚
Clarissa D'Amato Guest Experience Manager 于 2023年04月24日 的回复
Dear Ching Ho,Thank you for taking the time to write this beautiful feedback after your recent stay with us!We are all delighted to read that you had a pleasant stay with us and you enjoyed all our facilities.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,Clarissa

8/10 还可以

YING YING

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 2 晚

8/10 还可以

JIERU

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
伦敦拱门酒店
伦敦拱门酒店属于世界小型奢侈酒店,房间数不多。位于海德公园演讲角附近,离红线marble arch站步行5分钟左右,周围是居民区比较安静,不远处有TESCO超市。离帕丁顿站打车不到十分钟,6人座uber9英镑。服务人员都比较热情,含的早餐有免费点单热食。不过,从地铁站走到酒店的路上要小心,遇到过一次小偷,幸好及时发现。
2019 年 8 月入住 4 晚

10/10 超赞

Ching ya

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地點很好,房間不大,服務態度很好
房間不大,地板不平。其他都很好
2018 年 8 月入住 4 晚
KirbyM 于 2018年08月10日 的回复
感謝您的反饋意見。 我們希望歡迎您的光臨。

10/10 超赞

Wai Ting

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

CHIEH-HUEI,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay!
My husband and I had a comfortable stay in The Arch London Hotel, and the service was warm and nice. The nearest underground station is Marble Arch, which is one station away from "Green Park station", and it's convient to go to Buckingham Palace. It's also the neighborhood of Hyde park and Harrods department stores. I would like to visit again when next time to London.
DGM 于 2015年11月1日 的回复
Dear Chieh-Huei So glad that you enjoyed a comfortable stay with us and that you found our location so handy for all London's attractions and shops. We hope to welcome you again soon Kind regards Lucy

10/10 超赞

huei fen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Tonia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Clarissa, Guest Experience Manager 于 2024年05月1日 的回复
Dear Tonia,WOW 5/5 thank you so much for this amazing review!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

6/10 一般

Nayif

与家人出行
满意:服务设施,清洁度
Did not receive upgrade or vip abilities/ access
2024 年 4 月入住 4 晚
Clarissa, Guest Experience Manager 于 2024年04月29日 的回复
Dear Nayif,Greetings from The Prince Akatoki London!Thank you for taking the time to review The Prince Akatoki London!We are sorry to read that you were not provided with a complimentary upgrade. Please be kindly informed that complimentary upgrades are subject to availability and we always try to accommodate the guests needs, however as far as I can see we had limited rooms on your arrival day, however rest assured we updated your profile notes and will ensure to provide one on your next stay.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

inga

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel Next time you should mention if room will be in basement
2024 年 3 月入住 4 晚
Clarissa, Guest Experience Manager 于 2024年04月11日 的回复
Dear inga,Thank you for taking the time to review The Prince Akatoki London.It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay.I will share your comments regarding your experience with my team as this kind of feedback is always motivating & encouraging.I look to welcoming you back again at The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Gary Allen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Immaculate property. We have a wonderful stay. Breakfast was delicious and the restaurant was also excellent for dinner.
2024 年 4 月入住 4 晚
Clarissa, Guest Experience Manager 于 2024年04月11日 的回复
Dear Gary Allen,Thank you for taking the time to review The Prince Akatoki London. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay.I will share your comments regarding your experience with my team as this kind of feedback is always motivating & encouraging.I look to welcoming you back again at The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Maxime

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful for its location, service and human size!
2024 年 3 月入住 4 晚
Clarissa, Guest Experience Manager 于 2024年04月11日 的回复
Dear Maxime,Thank you for taking the time to review The Prince Akatoki London. What a pleasure it was to read your comments!The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product.It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Manager is the highest reward!We certainly look forward to welcoming you back at The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Itzik,Rumson

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel at the edge of Marylebone. I like it and will probably stay again. The rooms are big and clean. The restaurant and the bar at the hotel are very good.
2024 年 3 月入住 8 晚
Kanoko, Guest Experience Manager 于 2024年03月17日 的回复
Dear Itzik,Thank you for taking the time to review The Prince Akatoki London. It is always our aim to deliver a high standard of service & we are pleased that you felt we achieved this during your stay!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards, KanokoGuest Experience Manager

10/10 超赞

tom

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully clean. Lovely staff. Japanese vibe excellent. Totally different hotel than the norm and better on every level.
2024 年 3 月入住 1 晚
Kanoko, Guest Experience Manager 于 2024年03月17日 的回复
Dear tom,Thank you for taking the time to review The Prince Akatoki London. We are pleased to read you enjoyed your stay & delighted that the service met your expectations!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards, KanokoGuest Experience Manager

6/10 一般

??

与家人出行
不满意:住宿条件和设施,服务设施
5星とのことで期待値高かったが、日本国内のホテルと比べてしまうとどうしても全ての項目で見劣り感がしてしまう 一番困ったのは洗面にコンセントが無くドライヤーが使えなかったこと そんな中アカトキの食事は美味しく頂けた ただこのサービスレベルならコストパフォーマンス考えたら次はもっとお得なホテルにすると思う
2024 年 3 月入住 3 晚

10/10 超赞

Elisa

与家人及幼儿出行, 与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Since the moment we stepped in the staff has been very welcoming, professional and caring. It is a small hotel where every detail is taken care of, from the furniture, the general vibe and ambience, in-room amenities and a perfect breakfast offer and service. We spent one night with a infant and everything was perfect, we will be staying again for sure
2024 年 2 月入住 1 晚
Francesca 于 2024年02月19日 的回复
Dear Elisa,Thank you for taking the time to review The Prince Akatoki London. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. We will share your comments regarding the staff with our team as this kind of feedback is always motivating & encouraging. We look forward to welcoming you back again at The Prince Akatoki London.Stay Well,Francesca

10/10 超赞

Devan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 1 晚
Clarissa, Guest Experience Manager 于 2024年03月25日 的回复
Dear Devan,Thank you for taking the time to review The Prince Akatoki London. I am pleased to read you enjoyed your stay & delighted that the we met your expectations.I look to welcoming you back again at The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Katie

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such friendly warm staff and a super comfortable bed. We will stay at The Prince Akatoki again.
2024 年 1 月入住 2 晚
Kanoko, Guest Experience Manager 于 2024年03月17日 的回复
Dear Katie,Thank you for taking the time to review The Prince Akatoki London. We are thrilled to hear that you enjoyed your stay with us!It is always a pleasure to read positive comments as this kind of feedback is always motivating & encouraging. We certainly look forward to welcoming you back at The Prince Akatoki London!Warm Regards, KanokoGuest Experience Manager

10/10 超赞

Emily

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
Wonderful hotel. So calm and comfortable. Definitely will be going back.
2024 年 1 月入住 1 晚
Clarissa, Guest Experience Manager 于 2024年01月30日 的回复
Dear Emily,Thank you for taking the time to review The Prince Akatoki London. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay.I will share your comments regarding your experience with my team as this kind of feedback is always motivating & encouraging.I look to welcoming you back again at The Prince Akatoki London!Warm Regards.ClarissaGuest Experience Manager

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Clarissa, Guest Experience Manager 于 2024年01月30日 的回复
Dear James,WOW 10/10 thank you so much for this amazing feedback.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

8/10 还可以

Dario

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Upgrade upon check in offered only upon reminder and then a room on the first floor looking into the backyard. Otherwise pleasant and clean hotel. Very low ceilings and shower therefore a bit claustrophobic. Staff extremely friendly and attentive.
2024 年 1 月入住 3 晚

6/10 一般

真实旅客

商务旅客
不满意:住宿条件和设施
Used Ikea
Nothing special outdated like Ikea style
2024 年 1 月入住 1 晚

10/10 超赞

Ken

2024 年 1 月入住 3 晚

10/10 超赞

Kazumasa

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年12月12日 的回复
Dear Kazumasa,WOW 10/10 thank you so much!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Max

2023 年 12 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年12月12日 的回复
Dear Max,Thank you for sharing this amazing feedback after your recent stay with us!We are delighted to read that you had a fantastic stay and look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Matthew

2023 年 12 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年12月12日 的回复
Dear Matthew,Thank you for sharing this amazing feedback after your recent stay with us!We are delighted to read that you had a fantastic stay and look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Robin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very comfortable hotel with nice size rooms. Super friendly and clean. I appreciate the hotel amenities as well.
2023 年 11 月入住 2 晚
Clarissa, Guest Experience Manager 于 2023年11月18日 的回复
Dear Robin,Thank you for taking the time to review The Prince Akatoki London!We are delighted to read that your stay with us was fabulous and you enjoyed in particular our facilities and our service.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Patrick

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this hotel…Great location…Phenomenal staff..!!
2023 年 11 月入住 4 晚
Clarissa, Guest Experience Manager 于 2023年11月18日 的回复
Dear Patrick,We are delighted to read such a brilliant review after your recent stay with us!Our aim is to provide with amazing service and meet all our guests expectations and as i can read from your kind words we achieved that.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
Perfect stay from start to finish. Comfortable, clean, all the little details taken care of.
2023 年 11 月入住 1 晚
Duty Manager 于 2023年11月14日 的回复
Dear guest,Thank you for taking the time to review The Prince Akatoki London. I am pleased to read you enjoyed your stay & delighted that overall we met your expectations.We look to welcoming you back again at The Prince Akatoki London.Stay Well,Francesca

10/10 超赞

Elin Llywelyn

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and a warm and friendly greeting. Staff were lovely and bery attentive. A great stay.
2023 年 10 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年11月18日 的回复
Dear Elin Llywelyn,Thank you for sharing this brilliant feedback after your recent stay with us!We are delighted to read that our dedicated team took great care of you.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
スタッフの対応がすばらしい。
2023 年 9 月入住 6 晚
Clarissa, Guest Experience Manager 于 2023年11月18日 的回复
Dear Guest,We are delighted to read this amazing feedback after your recent stay with us!We are thrilled that our dedicated team took great care of you.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

8/10 还可以

Tracy

满意:清洁度、员工和服务、住宿条件和设施
Great
2023 年 9 月入住 7 晚
Clarissa, Guest Experience Manager 于 2023年11月18日 的回复
Dear Tracy,We are delighted to read this great feedback about your recent stay at The Prince Akatoki London!We trust you had a fantastic experience and we look forward to welcome you back to The Prince Akatoki London in the near future.Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Lazarus

2023 年 9 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年11月18日 的回复
Dear Lazarus,WOW 5/5 thank you so much!We all look forward to welcoming you back to The Prince Akatoki London in the near future!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Peter

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was moved to this hotel by Expedia when my original accommodation was unfit. The Prince Akatori is a stunning place to stay, my room was very well appointed and comfortable, staff were excellent and the breakfast offer superb. I wish I could have stayed for longer.
2023 年 9 月入住 2 晚
Clarissa D'Amato Guest Experience Manager 于 2023年11月18日 的回复
Dear Peter,Thank you for taking the time to review The Prince Akatoki London!We are delighted you had an amazing stay with us and our dedicated team took good care of you.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

8/10 还可以

Luis,CDMX

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean asthethics but strong perfum smell
2023 年 9 月入住 1 晚

10/10 超赞

Menaged

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 8 月入住 4 晚

10/10 超赞

Nanette

2023 年 8 月入住 4 晚

10/10 超赞

Maia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

10/10 超赞

Johanne

2023 年 7 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年07月31日 的回复
Dear Johanne,WOW 10/10 Thank you so much!!We all look forward to have the pleasure to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Juan

满意:清洁度、员工和服务、住宿条件和设施
Staff was one of the best I’ve had this year.
2023 年 7 月入住 5 晚
Clarissa, Guest Experience Manager 于 2023年07月31日 的回复
Dear Juan.Thank you for sharing this amazing feedback after your recent stay with us!Our great team goes above and beyond to please our guests and I am delighted to read we were able to leave such a positive impression.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

8/10 还可以

Nobuaki

2023 年 7 月入住 4 晚

10/10 超赞

Johanne

2023 年 7 月入住 2 晚
Clarissa, Guest Experience Manager 于 2023年07月31日 的回复
Dear Johanne,WOW 10/10 thank you so much, that is brilliant!We are looking forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Gavin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great service and ambience in a nice location.
2023 年 7 月入住 5 晚
Clarissa D'Amato, Guest Experience Manager 于 2023年07月14日 的回复
Dear Gavin,Thank you so much for sharing this brilliant review about your recent stay with us!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

TAKESHI

2023 年 7 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年07月31日 的回复
Dear TAKESHI,WOW 5/5 thank you so much!!We are pleased you enjoyed everything about your stay with us.We are looking forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

guy

2023 年 2 月入住 1 晚
Clarissa D'Amato, Guest Experience Manager 于 2023年07月14日 的回复
Dear Guy,WOW 10/10 thank you so much!!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

10/10 超赞

Paul

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 3 晚
Clarissa D'Amato Guest Experience Manager 于 2023年07月14日 的回复
Dear Paul,Thank you for sharing this brilliant review about your recent stay with us!We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

8/10 还可以

Nicola

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
Wonderful stay. Staff were helpful. Adri went above and beyond. It was our 20th wedding anniversary and we were left a beautiful selection of petit fours. Bed was comfy. Lovely selection of teas and toiletries. The only slight niggle is that we felt breakfast although nice wasn’t to the same standard as the rest of the experience.
2023 年 7 月入住 1 晚
Clarissa, Guest Experience Manager 于 2023年07月31日 的回复
Dear Nicola,Thank you for choosing The Prince Akatoki London to celebrate such a special occasion wit us!I am delighted to read that Adri went above and beyond to make your stay memorable and you enjoyed our facilities.We all look forward to welcoming you back to The Prince Akatoki London!Warm Regards,ClarissaGuest Experience Manager

8/10 还可以

TOSHIKI

满意:员工和服务,清洁度
6月29日から2泊、お世話になりました。清掃が行き届いており、とても気分良く滞在できましたが、隣のドアの音や水道の音が聞こえるなど、防音性が今一つでした。(神経質な方でない限り、問題はありません) 1階のレストランも利用しましたが、とてもおいしく 頂けました。
2023 年 6 月入住 2 晚
Duty Manager 于 2023年07月3日 的回复
Dear Toshiki-San,Thank you for choosing to stay with us for two nights from June 29th. We appreciate your feedback and are glad to hear that you found the room to be clean and comfortable during your stay. We apologize for any inconvenience caused by the audibility of sound from the neighboring door and water faucet. We understand that soundproofing is an important aspect of a comfortable stay, and we will certainly take your feedback into consideration to improve in this area.We're pleased to know that you enjoyed dining at our restaurant on the first floor and found the food to be delicious. We strive to provide a satisfying culinary experience to our guests, and your positive feedback is greatly appreciated.Thank you once again for sharing your experience, and we hope to have the opportunity to welcome you back in the future, providing an even more enjoyable stay.Best regards,Francesca

10/10 超赞

Erin,Phoenix

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really lovely. Calming and relaxing after jam packed days. Nice quiet area close to transit.
2023 年 6 月入住 6 晚
Duty Manager 于 2023年07月3日 的回复
Dear Erin,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found your stay to be really lovely and that it provided a calming and relaxing atmosphere after your intense days. Our goal is to create a peaceful environment where our guests can unwind and recharge.We're delighted that you appreciated the quiet area we're located in, while still being conveniently close to public transportation. It's wonderful to know that our location suited your needs and made it easy for you to navigate the city.Thank you once again for your kind words. We hope to have the pleasure of welcoming you back in the future for another enjoyable and rejuvenating stay.Best regards,Francesca