The room equipment may not be perfect, but the overall service is very good
Ellen
2023 年 11 月入住 3 晚
2/10
We were arranged to a room with a beautiful wall of the hotel. Please check the attached photo taken from my room.
Second, before we check out, we asked for late check out at 1pm. The hotel staff confirmed us no problem.
But someone knocked on our door at 12pm and told us it was time to check out. This was the first time in life that someone in hotel knocked my room door and asked me to leave. It is ridiculous rude. I won't recommend anyone to consider this hotel.
Wai Kin
2023 年 7 月入住 2 晚
10/10
Superb hotel. Excellent service from all staff. Premium feel but still family friendly. Highly recommend.
Christopher
2025 年 6 月入住 2 晚
10/10
Todo estuvo perfecto, definitivo el mejor lugar para quedarse
uriel efren
2025 年 5 月入住 4 晚
8/10
I like the overall facility and pretty easy to access most of the point of interests
yalin
2025 年 5 月入住 3 晚
10/10
Everything about this hotel was amazing. The staff is incredible and everyone was incredibly kind to my kids. Close to many of the sites of London and definitely walkable. My family would absolutely stay here again.
Chad
2025 年 5 月入住 2 晚
10/10
Uns hat die Unterkunft überwältigt - sehr modern und luxuriös eingerichtet, alles sehr sauber und das Personal überaus freundlich und zuvorkommend.
Das Hotel hat eine sehr gute Lage. Es liegt direkt an der Flusspromenade, somit sind viele Sehenswürdigkeiten leicht zufuß oder mit einem Citybike erreichbar.
Die nächstgelegene U-Bahnstation Maison House, ist nur 5 Gehminuten entfernt. Die Aussicht auf die Themse ist atemberaubend. Uns hat es sehr gut gefallen und wir würden jederzeit wieder dieses Hotel buchen
Julia Jill
2025 年 5 月入住 3 晚
10/10
The staff is excellent all very helpful and friendly. My family and I had excellent interactions with each member from the day we checking in to checking out. The property is well maintained. It's within walking distance of restaurants, public transportation and right on the river. We walked to landmarks in both directions on the waterfront. The only surprise was that the guest rooms don't have a view of the river.
Milton
2025 年 4 月入住 4 晚
10/10
Our room was near the service elevators, around 7am each day - there were loud noises (almost sounded like motor belt moving).
Jia-Chyi
2025 年 4 月入住 5 晚
10/10
Dominique
2025 年 4 月入住 5 晚
10/10
Excelente hotel para longas estadias! Próximo ao metrô, hotel limpo e confortável! O spa e café da manhã são ótimos!
真实旅客
2024 年 12 月入住 12 晚
8/10
Great service from the staffs. Rooms are clean.
Restaurant options and attractions are very limited as the property is near financial district.
Ji Ho
2025 年 3 月入住 1 晚
10/10
Nice stay
Glenda
2025 年 3 月入住 3 晚
10/10
Proprety was very nice and clean, staff were very nice. its a quiet area, they only thing it was far from shops so that would be the only reason I would not stay there agian as I like to walk to shops.
nancy
2025 年 3 月入住 3 晚
8/10
Simon
2024 年 12 月入住 3 晚
10/10
Megha
2025 年 2 月入住 6 晚
10/10
Lorin
2025 年 2 月入住 2 晚
10/10
Lachaunte
2025 年 2 月入住 2 晚
10/10
Staff excellence
Derek
2025 年 2 月入住 1 晚
10/10
Had the most incredible stay here. The hotel looks brand new, smells amazing and all of the staff and the service they provide is top class.
The spa and gym are excellent, gym is very well equipped with everything needed to have a great workout. The pool, jacuzzi and steam room area are great to spend a morning unwinding in. The rooms are large and spacious with all the amenities needed and beds are large and comfy. Finally the breakfast was amazing. Really enjoyed our stay and will definitely recommend this amazing hotel to others.
Daniel
2025 年 2 月入住 1 晚
10/10
Timothy
2025 年 2 月入住 2 晚
8/10
Cherelle
2025 年 1 月入住 2 晚
6/10
Great location, close to the financial district and very walkable. Rooms were great, check in was amazing and friendly. My only negative was the bar. The service at the bar was poor, and there were multiple nights when they shut the bar early even when there were loads of people there.
真实旅客
2025 年 1 月入住 4 晚
10/10
Amazing Service... Muhammad and the team, excellent
Diego
2025 年 1 月入住 3 晚
10/10
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.