Thistle Westminster

Property class: 2.5

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Near Buckingham Palace and Big Ben, Thistle Westminster provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a bar and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar

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About the area

Located in London, Thistle Westminster is in the city centre. Buckingham Palace and Big Ben are notable landmarks, and the area's natural beauty can be seen at Hyde Park and River Thames. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
Map
Buckingham Palace Road, London, England, SW1W 0QT

What's nearby

  • The exterior of the Victoria Palace Theatre with ornate architectural details and a modern glass building in the background.
    Victoria Palace Theatre
    2 min walk - 0.2 km
  • A theater entrance with a red double-decker bus parked outside.
    Apollo Victoria Theatre
    3 min walk - 0.3 km
  • A classical fountain with statues, a golden angel, and a neoclassical building in the background.
    Buckingham Palace
    7 min walk - 0.7 km
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    12 min walk - 1.1 km
  • Victoria Station Travel Information Centre
    3 min walk - 0.3 km

Getting around

  • London Victoria Station
    2 min walk
  • Victoria Underground Station
    2 min walk
  • London (LCY-London City)
    52 min drive

Restaurants

  • The Duke of York
    2 min walk
  • Market Halls Victoria
    2 min walk
  • Greenwood
    1 min walk
  • Flight Club
    2 min walk
  • Hanbaagaasuuteeki
    1 min walk

About this property

Thistle Westminster

  • Hotel near Buckingham Palace
  • Near Big Ben and Piccadilly Circus, Thistle Westminster provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a bar and a gym.
  • Additional perks include:
    • Free self-parking
    • Express check-out, express check-in and a front desk safe
    • Tour/ticket information, a lift and laundry services
  • Room features
  • All 134 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as safes and high-speed Internet.
  • More amenities include:
    • Baths and bidets
    • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Bidet

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

How much is parking at Thistle Westminster?

Self-parking is free at this property.

What time is check-in at Thistle Westminster?

Check-in begins at 2:00 PM.

What time is check-out at Thistle Westminster?

Checkout is at 12:00 PM.

Where is Thistle Westminster located?

Located in London City Centre, this hotel is within a 5-minute walk of Victoria Palace Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 2-minute walk.

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Reviews

Thistle Westminster Reviews

7.6

Good

7.6

Cleanliness

9.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 103 reviews
Rating 8 - Good. 51 out of 103 reviews
Rating 6 - Okay. 22 out of 103 reviews
Rating 4 - Poor. 6 out of 103 reviews
Rating 2 - Terrible. 5 out of 103 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

the hotel is very comfortable with large and clean room. although it's on the main road the rooms are not noisy. buckingham palace and victoria station are 2 minutes walk from the hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Super Clean, and Best Price!

Great Location, Super Clean, and Best Price! Everyone was very helpful. We arrived early before check-in, and although at arrival our room was not available, they were quick in response to get it ready for us within an hour... still hours before check-in time! Really great place to stay if you have 4 or more traveling with you... This hotel offers to sleep 4 in a room(family deluxe)... that's not common in England. Therefore, it cut our hotel cost in HALF... it was a BIG difference!
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Slitt hotell, grei beligenhet.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, good service, good hotel

Great location and confortable room, very close to Victoria Station 10 minutos walking time. Outside parking the bus tour, is reallly good to vacation time or holydays.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A motel

This is not a four-star hotel. The quality of the room and service is at most at motel level. The staff is somehow 'pushy' and not polite.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt läge på ett mycket prisvärt hotell. Kort gångavstånd från Wiktoria station, efter snabbtåg från Gatwick. Väldigt trevlig hotellpersonal.
Verified review

8/10 Good

Liked: Staff & service
Disliked: Room comfort

Thistle Westminster - location, location, location

I recently stayed for 1 night, mid-week, in the Thistle Westminster while I was London for a conference. The hotel was easy to find from Victoria tube station and close in proximity to my meeting venue too, which was why I chose it. The staff was efficient and friendly enough and the room did exactly what it said on the tin. It was basic and could have done with some updating, especially the bathroom, but was clean and comfortable enough for 1 night. PROs: location, price CONs: traffic noise, basic & dated decor
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night only - never again!

Hotel was not 4 Star, 3 Star at best, the room was freezing, I reported it to reception, they sent up a portable heater, the room did eventually heat up. I went for breakfast in the morning, £16.95, I asked for it to be charged to my room and I would pay on check-out i was asked to pay there and then, due to time costraints and that I had a few quid on me I went round the corner, full english £4.95. In general a poor hotel would not stay here again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thistle Westminster ottimo hotel e buona posizione

Ci siamo trovati benissimo con Expedia, l'hotel era come descritto ed in ottima posizione. La prenotazione di Volo+Hotel ci ha permesso di risparmiare su altre alternative e si è dimostrata affidabile.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location, okay hotel

The hotel was clean, rooms were in good condition. The location was excellent, around the corner from Victoria tube station and in walking distance of many great attractions. Only real criticism was that in our twin room the TV was on the desk which was level with your head when you lay down so there was no way to watch TV in bed.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great rooms and wonderful food. Staff are very helpful and friendly and the location is great!
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Das Thistle liegt praktisch an der hinteren Ecke des Buckinghampalastes.

Das Thistle liegt im gehobenen Mittelfeld obwohl ich die 4 Sterne für übertrieben halte. Es ist gut erreichbar , die Victoria Station ist einen Block entfernt und den Buckinghampalast kann man bequem zu Fuß erreichen. Ist man nicht lauffaul kann man einiges (Houses of Parliament, Westminster Abbey, Piccadilly Circus etc.) ebenfalls von dort zu Fuß erkunden. Lobby, bar und Frühstücksraum (haben wir aber nicht in Anspruch genommen) machen einen guten und sehr sauberen Eindruck. Im Zimmer und Bad sieht man schon den hohen Gäsatedurchsatz an den deutlichen Gebrauchsspuren, die aber nicht wirklich stören. Bed bugs sind im Gespräch, erfreulicherweise haben wir keine gefunden (oder die uns nicht). Bei der Bettinspektion (einmal zwischen Bettauflage und Matratze schauen) kam den doch leichte Serviceschlamperei zum Vorschein: Einige lange Haare, Krümel etc., war wohl lange nicht abesaugt worden! Ich denke das wird man in vielen Hotels finden, muß halt alles schnell gehen bis zum nächsten Check In. Fazit: ich habe London schon sehr oft besucht und dieses Hotel gehört definitiv zu den besseren. Das Hotel liegt natürlich an einen viel befahrenen Straße. Wer es etwas ruhiger mag (evtl. Nachts das Fenster offen hat) sollte nach einem Zimmer zur Nebenstraße fragen. das macht das freundliche Rezeptionspersonal dann ohne Umstände möglich.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thistle westminster - tæt på Victoria Station

Dejligt roligt Hotel. Gode store værelser. God service.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Ottima posizione

Albergo è in un ottima posizione, 100m da Victoria e 300 dalla "Queen"... Le condizioni non sono proprio da 4 stelle, ma gli alberghi di Londra sono tutti in questo stile, quindi sarebbe un 3 stelle "italiano" e un 4 stelle "Londinese"...
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Thistle Westminster-ottima posizione

L'aspetto migliore dell'hotel è la posizione: vicinissima (5 minuti a piedi) a Victoria station, 10 minuti a Buckingham palace e comunque vicina e tranquillamente raggiungibile a piedi le principali attrazioni turistiche londinesi (Big Ben, Casa del Parlamento, London Eye, Piccadilly, Oxford street, Regent Street, Old e New Bond street, Trafalgar square, National gallery, etc). Le condizioni dell'hotel sono buone, discreta la camera ma il bagno ha deluso un pò sulla manutenzione; i prodotti da bagno (saponette, bagno schiuma, shampoo, etc) sono insufficienti e troppo misurati. Il phon fisso in camera accanto alla TV assolutamente scomodo. Forse le 4 stelle della categoria sono troppo generose.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

the benefit of being downtown without the huge price tag... 2 blocks from Buckingham Palace and close to one of the main stops for all of the big bus tours... easy to get around! The staff seemed a little surprised when asked for assistance (or recommendations of where to eat), which was a bit odd, but overall a great experience
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Thistle Westminster - location is key

My two children and I stayed at this hotel for one night to enable us to take in the central London sights and to be close to shopping and the parks. For this, the hotel is perfect. It is an older hotel, rather tired and showing its age, so dont expect luxury or the most up to date decor. The room was clean and fine for one night, but would have been cramped for more with next to no space to unpack or spread out. We did not try breakfast, but the bar was not the most hospitable place and the barman could do with a crash course in English - this is London after all !
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great location close to victoria station metro.
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Sentral beliggenhet, ok hotell

Et helt ok hotell for en natt til en ok pris. Hadde kanskje forventet en litt bedre standard, siden det er et fire stjerners hotell, men det er tross alt England. Meget sentral beliggenhet ved Buckingham Palace, og generelt et ok hotell.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely pleased with hotel!

Great location, clean hotel, nice breakfast! We stayed for the weekend and it was close to Buckingham Palace so easy to walk to all of the tourist sites. We also traveled with a 2 month old and they were very accomodating.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Thistle Westminster - Londra

Ottimo Hotel, situato vicino alla stazione Victoria da dove si può raggiungere qualsiasi posto.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thistle Westminster, London

Utmärkt läge när Buckingham Palace. Bra rum, bra sängar. Service i lobbyn alldeles utmärkt. Middagen på hotellet var medelmåttig.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gute Lage

Zimmer gut und sauber, wie in den Werbung beschrieben. Lage sehr gut. Familienfreundlich.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Twsiter hotel Wingmister idéalement placé pour les visites touristiques

L'hotel devrait revoir comment faire un lit car pendant 4 jours ils n'ont pas refait le lit complétement nous devions reborder les draps au pied tous les soirs
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Not impressed

Fire alarm going off during the night with no explanation from staff the following day. Started to go to street level but alarm stopped assumed it was false alarm but no one to verify this! Rest of the nights sleep was a bit unsettling. Did not find staff over helpful. Breakfast meal was far too expensive. Beds were comfortable but lack of space in room. I think there must be a shortage of toilet rolls in this hotel not much when we arrived refilled on third day.