The Shay, a Destination by Hyatt Hotel, blends luxury with artistic flair. Guests enjoy the sun-kissed pool deck with cocktails, savor American dishes at two restaurants, and praise the helpful staff. An arcade/game room offers entertainment between relaxation.
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: USD 34.26 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 25 to 55 per person
Valet parking fee: USD 55.00 per night (in/out privileges)
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does The Shay Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.
How much does it cost to stay at The Shay Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Shay Hotel on 24 May 2026 start from HK$2,420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Shay Hotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 45 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at The Shay Hotel?
Valet parking is available for USD 55.00 per night.
What time is check-in at The Shay Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at The Shay Hotel?
Checkout is at noon.
Where is The Shay Hotel located?
This family-friendly Culver City hotel is located in the historical district, within 3 mi (5 km) of Sony Pictures Studios, 20th Century Fox Studios and Wilshire Boulevard. Venice Beach and La Brea Tar Pits are also within 6 miles (10 km). Culver City Station is only a 2-minute walk and La Cienega/Jefferson Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 171 out of 221 reviews
10 - Excellent
171
Rating 8 - Good. 33 out of 221 reviews
8 - Good
33
Rating 6 - Okay. 6 out of 221 reviews
6 - Okay
6
Rating 4 - Poor. 7 out of 221 reviews
4 - Poor
7
Rating 2 - Terrible. 4 out of 221 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Ayanna
29 Oct 2025
Liked: Cleanliness, staff & service, amenities
great stay. centrally located. would definitely recommend for a trip to LA
In all my years of travel, this could be the nicest hotel I’ve ever stayed in… the staff was amazing… the rooms clean…. And in such a great spot ….right in the middle of tons of restaurants, great food and entertainment..
The front desk staff were very welcoming and professional. The hotel was very clean and well maintained. The hotel had lobby was really nice and had a pool table in the game room!
Everything about the hotel was fantastic. Staff were amazing. The restaurants were both great and the decor and set up of the hotel was wonderful too.
Perfect base for some LA fun with the kids.
The rooms were clean, excellent blackout curtains and shower! Also really loved the Chromecast in each room so we could stream from our personal devices. Highly recommend staying here!
The Shay exceeded our expectations. The rooftop pool is a bit of a hotspot and a really cool place to spend the day. The staff were super friendly and helpful. The hotel is trendy and well appointed.
The staff was very nice and helpful. The property was well kept, safe, and aesthetically pleasing. Location was very convenient for us as our main attraction to the area was within walking distance, and we did walk from our hotel to our main attraction several times.
Excellent staff, superb housekeeping. Comfortable and convenient location. Dining options limited and not really up to the spec or service of the rest of the hotel.
Shay was very trendy modern design hotel. The room was clean and on point. I had a room with a patio sitting area. The staff at check-in was very nice. The pool was nice and all the servers were attentive. Dog friendly was a plus.