Dubai Lost Chambers Aquarium Hotels

"It’s not a resort, it’s just a hotel with swimming pool and beach. It’s a decent hotel on the palm but not like your typical 5 star hotels. Dinning area very small and overcrowded. Rooms aren’t very spacious. Food Quality in the buffet is average, not sure what cuisine they are following - not fully continental or Indian or Arabic - lost in translation I guess. Staff are super helpful all over though."

"Everything was fantastic sans except the arrangement of going from Dukes to NM collection in hot day… Golf Cart was there for transfers but getting it was difficult.."

"Claiming to be a 5 star, but it isn't. At least not anymore. Rooms smell mouldy, carpets are dirty. Staff misplaced my pillow and claimed it had never been there, getting back to me took hours, and when they did, it was in the middle of the night. Stayed there for my birthday, mentioned it on check in, on the day itself- not even an acknowledgement. Other hotels have made little cakes, messages when the room was made up etc. for minor occasions. Cutting the trees at 8:30 in the morning at peak breakfast time, loud party music until 10pm. This was anything BUT a retreat."

"Breakfast was choices for all tastes, nothing was too much trouble, all staff was amazing and extremely friendly, there was building work all around the area, but you wouldn’t know it! Excellent!!"

"Atlantis, The Palm delivered an exceptional family experience, seamlessly blending world class luxury with unforgettable moments for every generation. Our 6 yearold daughter was utterly delighted throughout our stay, and the water park was an absolute highlight offering endless excitement in an extraordinary setting. Nobu was, as expected, impeccable, and the spa provided a serene and indulgent retreat that perfectly complemented the energy of the resort. A truly iconic destination that combines sophistication, impeccable service, and remarkable experiences with effortless elegance."

"Our stay was amazing from start to finish. The hotel was clean, comfortable, and beautifully maintained. The staff was friendly, professional, and always willing to help. The location was perfect and close to everything we needed."

"Superb food and beverages in all outlets tried (Liv, Olivino, Wet Deck for food, cocktails at Akira). Very nice, helpful staff. Super comfortable bedding and well noise insulated rooms. Decent gym. Room for improvement: The sauna should be included in the price for guests, not for a surcharge. This needs to be updated in Expedia i.e. should be 'Sauna (surcharge)' not just 'Sauna' if it's not going to be changed. Secondly, not allowing guests to bring their own water bottles to the pool is petty and annoying, especially given its 40C heat and no water is provided at the poolside/ beach unless you want to buy mineral water. This would cost a lot for a whole day at the pool for a family and most other similar hotels do not have this arrangement - for example, Zabeel Saray provide guests with coolers filled with cold filtered water for free. Overall though it's a nice hotel, and I'd recommend particularly for couples and friend groups."

"Room was clean, staff were amazing however the food selection wasn’t the best, especially at the weekends."

"One of the worst experiences I have ever had at a hotel. Sexual harassment at the pool area seemed very common. Men were making women extremely uncomfortable, touching women inappropriately, approaching guests with disturbing comments, and creating an unsafe environment. When I reported what happened to the reception staff, the response was dismissive and irresponsible. I was told that these individuals were “day-use guests” and that “sometimes they do that.” This is completely unacceptable and showed no concern for guest safety or protection. The reception experience overall was very disrespectful and unprofessional. I was also charged significantly more than the price listed on Expedia. The advertised price was $91, yet the hotel refused to honor that rate. In addition, despite the hotel being nearly empty, I was placed alone on the sixth floor where there were no other guests. This made me feel even more uncomfortable and unsafe after what happened at the pool. I contacted the hotel directly regarding this urgent matter and never received any response. As an American traveler, I have never experienced a hotel with such lack of security, protection, professionalism, and respect toward guests. This situation was handled very poorly, and I believe compensation is absolutely warranted for the money I paid and for the horrible experience I endured. Dr Ezies"