After check in, had to go to frontdesk and get bath towels as none were in the room.
Jim
2025 年 7 月入住 2 晚
10/10 超赞
Salam
2025 年 6 月 16 日
满意:住宿条件和设施
Salam
2025 年 6 月入住 3 晚
10/10 超赞
Jason,MIAMI
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Nice place to stay just a few days from the airport. The staff is friendly and helpful.
Jason
2025 年 5 月入住 2 晚
6/10 一般
danielle
2025 年 5 月 12 日
..
danielle
2025 年 5 月入住 4 晚
10/10 超赞
David
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was clean and comfortable. The staff was very kind and helpful and friendly. We were pleasantly surprised at the large size of the room and the fridge and cooktop and dishwasher! Would love to stay nexr year if our school returns for the archery nationals!
David
2025 年 5 月入住 4 晚
2/10 糟糕
amanda
2025 年 5 月 9 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
amanda
2025 年 5 月入住 1 晚
6/10 一般
JAMES,Salinas
2025 年 5 月 9 日
JAMES
2025 年 4 月入住 1 晚
8/10 还可以
Chastine
商务旅客
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is very quiet and clean. They are doing some reno on the third floor. Beds are comfortable and room was clean. Staff could have been more friendly but they weren’t rude either.
Chastine
2025 年 4 月入住 3 晚
10/10 超赞
Marc
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
LOL
Marc
2025 年 4 月入住 3 晚
10/10 超赞
roberto
与家人出行, 与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Deben regalarme otra estadia para seguir gozando de sus facilidades y aunque no tiene alberca ni desayuno incluido la pasamos muy bien
roberto
2025 年 4 月入住 1 晚
6/10 一般
Ardatra
与家人出行, 商务旅客
2025 年 4 月 14 日
满意:员工和服务
不满意:住宿条件和设施
Upon entering my room, there was a used water bottle, spray bottle with cleaning solution inside, and a phone charger left on the desk area. The linen on the bed had grease stains. The staff on duty, acknowledge my concerns, but it seems as though someone had been I the room before I arrived and I was not pleased with the bedding.
Ardatra
2025 年 4 月入住 3 晚
10/10 超赞
Mendy
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
It was nice and clean
Mendy
2025 年 3 月入住 1 晚
8/10 还可以
Celeste
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place
Suite was great, water pressure wasn’t the best, could use a softer bed, but all in all it was good
Celeste
2025 年 3 月入住 2 晚
10/10 超赞
Aaron
商务旅客
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aaron
2025 年 3 月入住 1 晚
10/10 超赞
Lindsay
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful and clean place to stay
Lindsay
2025 年 2 月入住 2 晚
8/10 还可以
Brenda
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice room bad dog charge policy
It was very nice but because I have a larger dog, they charged me $50 per day for no good reason. That’s called extortion.
Brenda
2025 年 3 月入住 4 晚
10/10 超赞
Brandon
2025 年 3 月 21 日
Brandon
2025 年 3 月入住 1 晚
2/10 糟糕
loretta
2025 年 3 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I think there to up tight
loretta
2025 年 3 月入住 1 晚
8/10 还可以
Kimberly
2025 年 3 月 16 日
满意:员工和服务、住宿条件和设施、客房舒适度
It was just ok
It was just ok. The room did have a slight odor. I figure it was a dog smell since it us a pet friendly hotel. There waa not enough outlets by the bed either. Kinda weird when we got off the elevator on our floor that one whole wing was blocked off for construction.
Kimberly
2025 年 3 月入住 1 晚
10/10 超赞
Michael,Louisville
2025 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Michael
2025 年 3 月入住 3 晚
8/10 还可以
Stephanie
与家人出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located in a quiet residential and business area
Stephanie
2025 年 3 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2025 年 3 月 12 日
不满意:客房舒适度,住宿条件和设施
The air conditioner barely put out any air in the bed room . The refrigerator didn't work and several roaches were spotted.
真实旅客
2025 年 3 月入住 2 晚
10/10 超赞
david
商务旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
david
2025 年 3 月入住 2 晚
2/10 糟糕
rashayla
与家人出行, 商务旅客
2025 年 3 月 9 日
满意:员工和服务
不满意:服务设施,清洁度
We had a volleyball tournament to attend there in Kentucky. Frong desk staff was amazing.
The next morning after checking in i wrapped up thr towels from the night before and asked for fresh ond they gave me everything but the body towels, they were drying. When i came back i saw housekeeping in the hallway and asked for 2 body towels. She reached in a basket, not her cart, and gave me 2 towels. I thanked her and went to my room. When i got back to the room i picked up the towels i got earlier and seen it was ants in the towel. I took the towels to housekeeping to she her and she just picked it off and flung it on the floor. She tossed the towels in that basket, yes the same basket she gave me the 2 body towels from earlier. I asked her why did she give me dirty towels and all she said was sorry.
I went to the front desk to let him know and he offered to give me IHG points and a sincere apology.
I will be contacting the corporate office tomorrow morning.