Exterior
Check availability

Reviews of Holiday Inn Express And Suites La Grange, an IHG Hotel

2.5 out of 5
Holiday Inn Express And Suites La Grange, an IHG Hotel
1150 Commerce Parkway, La Grange, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 300 out of 459 reviews" "
Rating 8 - Good. 111 out of 459 reviews" "
Rating 6 - Okay. 18 out of 459 reviews" "
Rating 4 - Poor. 18 out of 459 reviews" "
Rating 2 - Terrible. 12 out of 459 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, nice continental breakfast and they have extra supplies in room by checkout desk, paper plates spoons, forks, toothbrush and many other things. Room could use air freshener, Iron and ironing board. Overall was a nice getaway and pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast check in
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with family
The luggage carriers has flat tires making them difficult to use. This should be an easy fix- but no one took care of it. The desk was aware of it-said they had been like that for months.
Stayed 2 nights in May 2024

10/10 Excellent

Cameron, Tipp City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Business traveller
Hotel and staff were fantastic. Would definitely stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant Staff. Great Location and out of the way of busy Louisville. Beautiful drive for horses and barns! Must stay!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and great breakfast!
Stayed 1 night in Apr 2024

6/10 Okay

Frank, Bellevue

Stayed 1 night in Apr 2024

10/10 Excellent

Anyelina

Liked: Cleanliness, staff & service, property conditions & facilities
I love this this hotel. Everything was wonderfully. I hope to be back to KY and stay in the same place. They also have great pricing and delicious breakfast. We aet so much and supper good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carl

Stayed 1 night in Apr 2024

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kristine

Stayed 1 night in Mar 2024

2/10 Terrible

Raymond

Travelled with family
Liked: Amenities
Bed broke in middle of night sleep in hole back is killing me
Stayed 1 night in Mar 2024
Response from Mary M. on 4 Apr 2024
Thank you for your review. I'm sorry you didn't enjoy your stay with us.

10/10 Excellent

Quila

Liked: Cleanliness
The pool
Stayed 2 nights in Mar 2024
Response from Mary M. on 4 Apr 2024
Thank you for your review.

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mary M. on 4 Apr 2024
Thank you for your review.

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mary M. on 26 Mar 2024
Thank you for your review

10/10 Excellent

Sabrena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Mary M. on 26 Mar 2024
Thank you for your review

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely wonderful place to stay! Beds are very comfortable and the hotel is immaculately clean.
Stayed 1 night in Mar 2024
Response from Mary M. on 26 Mar 2024
Thank you for your review

8/10 Good

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were super friendly.
Stayed 1 night in Mar 2024
Response from Mary M. on 4 Mar 2024
Thank you for your review

10/10 Excellent

Radames

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice overall
Stayed 2 nights in Mar 2024
Response from Mary M. on 4 Mar 2024
Thank you for your review

10/10 Excellent

Delores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matress very comfortable. Think I'll buy one like it!
Stayed 1 night in Feb 2024
Response from Mary M. on 4 Mar 2024
Thank you for your review.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time to stay here. Staff is very friendly and courteous. A little off the highway but worth driving into this unique town
Stayed 1 night in Feb 2024
Response from Mary M. on 4 Mar 2024
Thank you for your review.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

DeMarco

Stayed 1 night in Feb 2024
Response from Mary M. on 26 Mar 2024
Thank you for your review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very good shape
Stayed 1 night in Feb 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

J.m.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

C Gary, Littleton

Travelled with partner
Great property Huge clean rooms walk in shower, Microwave, Fridge in room plenty of parking well off hwy convenient to restaurants and everything an a fantastic hot breakfast and beverage 👍
Stayed 3 nights in Jan 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

4/10 Poor

Aaron, Stouffville

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night
Fast clean fair price
Stayed 1 night in Jan 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Dec 2023
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

Dale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Dec 2023
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would choose again
Newer hotel, clean, friendly helpful desk people. Service staff in breakfast area and cleaning lady very unfriendly muffelheads. A smile does wonders, just saying.. But maybe they had a bad day..
Stayed 1 night in Jan 2024
Response from Mary M. on 28 Feb 2024
Thank you for your review

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Brandi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great food! Although the man at the desk told us breakfast was 6-9am so we missed it every day except check out. Had to ask housekeeping to clean the room each time or they wouldn’t do it. Friendly staff. Clean and felt safe to park here at night.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and modern. The only complaint was due to a poorly designed accessible shower that resulted in water dripping from the shower curtain and running out of the tub enclosure.
Stayed 1 night in Nov 2023

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location!
Stayed 4 nights in Nov 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, liked the late check in and convenient check out.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Cold pool water
Pool water was too cold to swim but otherwise a very pleasant overnight stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mary M. on 25 Oct 2023
Thank you for your review

2/10 Terrible

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Uck
Room very run down, not clean. Rough patched unpainted walls, mold in bathroom. Would never stay here again.
Stayed 1 night in Oct 2023
Response from Mary M. on 25 Oct 2023
Chris, I am sorry you did not enjoy your experience with us.