“I expected a staffed boutique hotel, especially given its confusing layout. We arrived at 6:00 p.m. and found no staff present. The four pages of check-in instructions were entirely in German, and the entrance we were directed to use was not working. This made getting inside and locating our room unnecessarily difficult.
I booked a studio suite so my daughter could sleep on the pull-out sofa, but no linens were provided. Since no staff were available to assist us, we had to take bedding from……
“Do un punteggio basso in quanto la flessibilita è stata pari a zero. Avevo chiesto a Hotels.com di cancellare senza penale visto che sono un cliente assiduo e nessuno dell hotel ha risposto alla loro chiamata. Inoltre avevo scelto di pagare la seconda camera in struttura perche era per un altra persona e al mattino mi avevano gia addebitato anche la 2a camera nella mia carta. La struttura è discreta, colazione buona.”
“The hotel room was so small; my wife, baby, and I were in the room, and it was too small for us. The hotel charged us for the baby bed 45 euros per night, although it was confirmed by Expedia that the baby bed is free of charge, there was missunderstanding as they mixed between two reservations and we didn't get the right room for us, the Hotel rated 4 stars but there was no elevator and i have to carry or luggage to the first floor and go on stairs, there was no tooth brush, Sanitary kit,……
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