I booked a spacious room with two double beds but only two single beds was provided. In fact, the Hotel does not have double beds. It was disappointed.
真实旅客
2017 年 7 月入住 3 晚
6/10
Jiao
10/10
真实旅客
4/10
The A/C wasn’t working, and it was very uncomfortable to sleep at night. We went to Pfistern for dinner, but they said they didn’t have any reservation for us, even though the hotel had assured us they called. Anyway, overall it was just an okay experience. The staff was friendly, though.
Venkat
2025 年 7 月入住 2 晚
10/10
Sunny
2025 年 6 月入住 2 晚
8/10
Jacques
2025 年 3 月入住 1 晚
10/10
JeeAh
2025 年 3 月入住 3 晚
10/10
Bruno
2025 年 1 月入住 1 晚
10/10
Excellent!
VIVIAN
2024 年 12 月入住 3 晚
10/10
This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
linda
2024 年 11 月入住 2 晚
10/10
Sheryl
2024 年 10 月入住 2 晚
4/10
Robert
2024 年 10 月入住 1 晚
6/10
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Tracy
2024 年 5 月入住 3 晚
10/10
Gurkanver
2024 年 4 月入住 2 晚
4/10
Jean-Pierre
2023 年 12 月入住 1 晚
8/10
Sarah
2023 年 12 月入住 2 晚
8/10
Nick
2023 年 6 月入住 2 晚
10/10
Micaela Alessandra
2022 年 11 月入住 1 晚
8/10
Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
真实旅客
2022 年 9 月入住 1 晚
4/10
Kathleen
2022 年 9 月入住 3 晚
10/10
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.