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关于林奇堡克拉多克特里酒店 - 臻品之选酒店的点评

3.5 out of 5
林奇堡克拉多克特里酒店 - 臻品之选酒店
1312 Commerce St, Lynchburg, VA

点评

9.6

绝佳

10 分 - 超赞。281 条好评，共有 341 条点评" "
8 分 - 还可以。40 条好评，共有 341 条点评" "
6 分 - 一般。9 条好评，共有 341 条点评" "
4 分 - 很差。7 条好评，共有 341 条点评" "
2 分 - 糟糕。4 条好评，共有 341 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

william

满意：清洁度、员工和服务、住宿条件和设施
I would like to thank Kayla for her priceless personality and her professionalism at her detail. Bill and Mercedes
2024 年 4 月入住 3 晚

10/10 超赞

Amy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
All of the staff was super friendly and helpful. Lots of restaurants and stores within walking distance.
2024 年 4 月入住 4 晚

10/10 超赞

Martin

与配偶出行
满意：服务设施
The hotel is a superbly repurposed industrial building which is uniquely American. The staff are welcoming and friendly.
2024 年 4 月入住 1 晚

10/10 超赞

Gretchen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We loved our stay at the Craddock Terry. Staff was SO friendly, the space had a great feel and it was plush and comfortable. We would highly recommend.
2024 年 3 月入住 1 晚

10/10 超赞

DJ

满意：清洁度、员工和服务、住宿条件和设施
It was expensive and very nice
2024 年 2 月入住 1 晚

10/10 超赞

Jed

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Really nice property. Annoying to have an extra $24.00 dollars charged in incidentals when I don't think I used anything extra. Especially after paying over $500.00 for a weekend
2024 年 2 月入住 2 晚

10/10 超赞

JoAnn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quaint and modern mix. Wonderful staff.
2024 年 2 月入住 2 晚

10/10 超赞

Jamie

2024 年 2 月入住 1 晚

10/10 超赞

linda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Better than staying at home!
The room and beds are very high quality. Like sleeping on clouds. The staff members are very nice….like staying at your families home, but better.
2023 年 11 月入住 4 晚
Schuyler Clark 于 2023年11月19日 的回复
Thank you Linda for your feedback. We are travelers "Home Away from Home" in Lynchburg. We can't wait to serve you again whenever your travels bring you back to the area.

4/10 很差

Kristoffer

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room photo size on website is misleading
Overall, this is a charming hotel. The staff could not have been more friendly. We really liked the onsite restaurants. I do have a few issues with this hotel though. First, I reserved a premium king room and the actual room size is nothing like the photos they display for a premium king on their website. On their website photo, there is a white sofa in the room. There would have been no room for a sofa in the room we stayed in unless it was leaning up against the wall. See my photo of our premium king room and compare to their website. Second, breakfast consists of a muffin (good), a small Chobani yogurt, an orange juice, and an apple. Both mornings we were there, the apples were moldy. And lastly, there is a train that runs right by the hotel that blasts it's horn going by. It runs late at night. If you are a light sleeper, it may be an issue.
2023 年 11 月入住 2 晚

10/10 超赞

Stacey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay. The only negative was the noise with trains at night.
2023 年 10 月入住 1 晚

10/10 超赞

Cindy，TOANO

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Stanley

满意：清洁度、员工和服务、服务设施
It was very nice and one of the best things about the visit
2023 年 9 月入住 1 晚

10/10 超赞

twanda

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Best In Town
Beyond the expectations of a shoe lover ❣️❣️
2023 年 9 月入住 1 晚

10/10 超赞

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
We love this hotel! We have come back time and again. The property is so unusual being a very old shoe factory turned hotel. The staff is always so pleasant. We love all the dining options just a short walk away. We will be going back!
2023 年 9 月入住 1 晚
Schuyler 于 2023年09月18日 的回复
Thank you Jeffrey for the 5-STAR review. We look forward to welcoming you back whenever your travels bring you to Lynchburg!

10/10 超赞

Jason

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Top notch experience
Fantastic experience - 5 stars for sure Lynchburg as whole rolls up it’s sidewalks at 9pm so be aware if you are having a late dinner - The elevator was being worked on but truly did not take away from the stay. The continental breakfast is delivered to your room - not a social experience. Very convenient in downtown Staff is amazing - friendliest I have encountered.
2023 年 9 月入住 1 晚
Schuyler 于 2023年09月18日 的回复
Thank you Jason for the great review and your shout out to the staff! We hope to serve you again in the future.

10/10 超赞

Suzanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Stacy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a charming, beautiful hotel
2023 年 7 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful Time
The Craddock-Terry is so comfortable, wonderful beds, beautiful rooms, friendly staff, and a great location! Also a great pet-friendly destination!
2023 年 7 月入住 1 晚

10/10 超赞

Melinda

2023 年 6 月入住 1 晚

10/10 超赞

Marvin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We are repeat guests here and the experience is consistently nice. The comfort of the room and the convenience of the location makes it our go-to home away from home when we visit Lynchburg.
2023 年 6 月入住 2 晚

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel overlooking the river.
Very nice and unique hotel in a great location. Restaurants on property but also near lots of other as well as the river walk and other scenic places.
2023 年 6 月入住 1 晚

10/10 超赞

Cindi

2023 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Such a cute, well manicured hotel with a cool history. Front desk staff always friendly and available. They were very transparent about the noise from nearby train tracks, and offered ear plugs and a sound machine. Trains were loud during the day but not bothersome at night. Comfortable beds, spacious rooms. Walking distance to lots of food options. A really enjoyable stay!
2023 年 5 月入住 2 晚

10/10 超赞

Ronda

满意：清洁度、员工和服务、住宿条件和设施
I loved the shoe theme at the hotel from the entrance, to the lobby, to the hallways, and the room. Just beautiful. Theresa the desk clerk was awesome and made everyone feel so welcomed. I highly recommend.
2023 年 5 月入住 2 晚
Timi G. 于 2023年05月12日 的回复
Wonderful review Ronda! I am excited to share this with Teresa! She will be delighted! We look forward to seeing you again in your travels. Reach out to me personally and I will assist you with any accommodations you may need! Kind regards, Timi Gallagher Front Desk ManagerCraddock Terry Hotel

10/10 超赞

Barbara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome hotel
The hotel is amazing. Lots of character, very clean, big comfortable bed, bathrooms are huge. Will definitely stay here again
2023 年 5 月入住 1 晚
Timi G. 于 2023年05月12日 的回复
Thank you, Barbara! Our pleasure to have you! We look forward to your next visit! Reach out to me directly. I will personally assist you with any and all accommodations! Kind Regards, Timi Gallagher Front Desk ManagerCraddock Terry Hotel

10/10 超赞

Jaclyn

2023 年 4 月入住 1 晚

10/10 超赞

SUNHWA

2023 年 4 月入住 2 晚

10/10 超赞

Samuel

2023 年 4 月入住 1 晚

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施
Wonderful hotel and great area
2023 年 3 月入住 1 晚

10/10 超赞

Robin

2023 年 3 月入住 3 晚

10/10 超赞

Anishae

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, nice an good breakfast
2023 年 2 月入住 1 晚

6/10 一般

Christine

满意：客房舒适度，员工和服务
Nice hotel, but not worth the money.
Overall, this is a really nice hotel. However, I expected a lot more for the price I paid. My room was directly over one of the hotel restaurants, and my boyfriend and I could hear EVERYTHING (people talking, laughing, music, etc.) Also, my room had a ton of drain flies, and the toilet leaked every time it was flushed. My only other complaint is the complimentary breakfast. It's nice that it's provided, but it said on the card that it's delivered between 6AM-7AM. That means the refrigerated items could be left out for hours unless the guests are up when it's delivered. My boyfriend and I woke up around 8:45, so we didn't want to chance it. The hotel staff were very friendly, and the small details throughout the hotel were super cute. However, I think this was a one time experience for me due to the price.
2023 年 2 月入住 1 晚
Timi Gallagher 于 2023年02月14日 的回复
Thank you so much for choosing to stay with us. I am saddened to hear about your noise experiences, the breakfast concerns, as well as Maintenace. All of our members and guests are important to us, and we strive to execute wonderful service. I have let the proper channels know of this review and we will learn from it. Please know that if at any time during any of our guests stay, if they have an issue with potential noise or location of their room, we can move you if availability allows and we are notified. In addition, the standard times for breakfast delivery are between 6-7a.m. However, we do and will accommodate our guests needing an earlier or later delivery. We simply need the communication to assist requests. I will be going over this with front desk staff as well. To ensure we are communicating our guests' options, when available. I do hope you will return in the future now that you have been informed of our standards for serving our guests needs. Kind regards,TImi Gallagher Front Desk Manager

10/10 超赞

Scott

2023 年 2 月入住 1 晚

10/10 超赞

Emily

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel! Rooms were comfortable and clean. Only draw back was the lady at the front desk wasn’t easy to understand or very friendly.
2023 年 1 月入住 1 晚

10/10 超赞

Scott

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
hotel lobby and greeting was very nice
2023 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great!
Excellent service. We had to chabge rooms due to my request and they were very pleasant and accommodating. We love staying here!
2023 年 1 月入住 2 晚

10/10 超赞

Fran

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
From the moment we walked in to the hotel until we left, the hotel and service was a dream!!
2023 年 1 月入住 1 晚

10/10 超赞

Jeff

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Eclectic in decoration, true to the history of space. Convenient for walking to dinner or out to downtown activities. Penny the dog, dogs always make people feel welcome. Clean. The bathroom vanities need more light to help those who do makeup. Parking can be a pain if your stay parallels an onsite event.

10/10 超赞

Becky

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean and great location. Many places within walking distance.

10/10 超赞

Stacey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nicest hotel EVER!

10/10 超赞

Lauren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick stopover on a holiday road trip, warmly greeted by staff and hotel dog. Very cute hotel, convenient to restaurants and historic downtown.
2022 年 12 月入住 1 晚

10/10 超赞

Donald R.

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for a special occassion. Well worth the stay. Enjoyed the whole experience.
2022 年 12 月入住 2 晚

10/10 超赞

Marvin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love this hotel. Comfortable, great location and unique. Nicely appointed spacious rooms with comfy beds and a great shower. Friendly front desk folks. We are regular visitors and intend to remain so whenever we come to Lynchburg.

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚

10/10 超赞

Paula

2022 年 10 月入住 1 晚

4/10 很差

Sanford

2022 年 10 月入住 1 晚

2/10 糟糕

Kelly

与家人出行
不满意：员工和服务
The smug manager Schuyler gave our room to someone else one hour prior to us arriving. He claimed they emailed me but I never received any email. Will never stay at a Marriott property going forward.
2022 年 10 月入住 2 晚

4/10 很差

William

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
There is no fresh coffee anywhere on this property, they replaced their beautiful fresh coffee bar with cheap kurig machines. If fresh brewed coffee is important for you then do not go to the Craddock.
2022 年 9 月入住 1 晚

8/10 还可以

Miroslaw Adam，South Chesterfield

满意：服务设施
不满意：员工和服务
Great location and good restaurants around, hotel superb from the outside but the rooms are not cozy and murky. We loved the idea of breakfast box by the doors, it was fun!
2021 年 8 月入住 1 晚