2/10 很差
Jennifer B. (Fort Worth, Texas)
2025 年 9 月 27 日
不滿：整潔度
Hot Spider Landing
We booked to celebrate our 10th anniv but left quickly due to serious issues. At 11am, the host remotely set a/c to 75. We arrived at 5PM to 80. After 4.5 hrs, it was 77, too hot for overnight. The host implied it was ok bc the temp was lower. While some reviews mentioned spiders and the host’s DM said “a recent guest expressed concern about the spiders”, I expected typical lakehouse conditions.We encountered far worse. We moved outdoors for wine&sunset. But it was like a haunted house with spiderwebs covering every surface. I began sweeping the porch railing. After clearing a few sections, there were suddenly HUNDREDS of spiders across the deck. Terrifying!We stayed less than 5 hrs and decided to leave bc there was no comfortable space. We escalated to VRBO. They agreed it wasn’t right but they had to side with the owner who “remains obstinate” and “the refund cannot be processed without the host support”. There was no credit or even compassion. We paid for 3 nights but stayed less than 5 hrs. We ultimately disputed the charge w/our credit card.New reviews mention a cool home & the latticed deck being removed. Coincidence?I’ve used VRBO for 15 yrs and have NEVER had issues. After researching their policies, it’s clear they favor owners. From now on, we’ll only book with the other guys, who evidently handle things more fairly. The view was lovely, but the conditions weren’t. If you’re into sweat & spiders, Hot Spider Landing might be your dream getaway.
Jennifer B.
於 2025 年 6 月住了 3 晚
