Pigeon Forge MagiQuest Hotels

"The room we stayed in 134 was not fully cleaned. The toilet, baseboards doors were all marked upyy Our toilet would randomly flush on it own and was so loud. "

"There were shops, I did not use the pool. "

"The rooms were great. The location was amazing. As far as the staff from the very first day they were rude. Any questions we had we were brushed off or ignored and a few of the staff worked we just very short and not helpful. It was hard to feel welcomed when trying to check in or ask questions."

"It was all clean "

"I really enjoyed the location and the hotel was nice. But i was in river balcony room and the geese was horrible. The noise was constant and hard to rest and sleep or enjoy the view. i get it's nature but I feel guest should be told and have option for other rooms. But other than that i really enjoyed the property."

"The staff was wonderful, and the hotel itself was very nice. The breakfast was good for free breakfast, and the indoor pool was nice, even while it was snowing outside."

"We really enjoyed the property. The kids (9&6) enjoyed all the water park amenities. The parent enjoyed the hot tub! Room was nice, we didn’t do any of the other activities."

"Great Property , Everything was clean. Really enjoyed our time there . Special thanks to Nancy in the bar. Super friendly & made the trip even better. "

"The Island Inn was extremely underwhelming for a Margaritaville property. The property does have an island theme and appears to be recently built or refurbished but no way matches the standard set by other Margaritaville hotels. In the end of the day it was just a cookie cutter mid-rise motel painted with tropical colors and a few refences to Margaritaville hung on the walls. The service breakfast and rooms were all lackluster. Let me start with the room, probably the noisiest room I ever slept or tried to sleep in. Intermittently throughout the night and day there was a humming noise like a motor running or trying to run. Every few minutes it would start, last approximately 20 to 30 seconds then stop. The sound was quite annoying when you are trying sleep and when you are awake also. I tried to identify source since we were on the third floor the elevator machine room on the first floor was eliminated. The ice machine was close but no one was using it and it was not making noise. In the morning I spoke to the front desk. After explaining the problem in detail, she told me it was probably the ice machine or the elevator. I explained that was highly unlikely and if it was other people would be hearing it too. Ask if she could pass it on for investigation. She said it was probably something for the engineer to look into but he is too busy pumping out the pool. It was obvious she didn’t care my wife and I had trouble sleeping because of the noise. Someone trained in customer s"