The room had non working shower, no toilet tissue no soap or any supplies including no coffee or tea bags.
The toilet had cleaning tape but on opening WC there was a used toilet tissue floating.
Linen when changed had hair on it at least 3 pieces
dr singh
8/10 还可以
真实旅客
2015年05月20日
满意:清洁度、住宿条件和设施、客房舒适度
Good hotel with a nice location
It is a nice location in Panchgani slightly off main road and therefore peaceful. Rooms are clean and adequate with a very good quality bed and pillows. Excellent pool. Plenty of parking place too.
真实旅客
8/10 还可以
namrata
2015年05月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay. The ala carte food was delicious. The buffet breakfast could do better
namrata
8/10 还可以
Vijay,Mumbai
2015年04月4日
满意:员工和服务
could be much more happening place.
Nice hotel.... could have had little better facilities. swimming pool was not clean hence decided not to swim. The staff is well mannered and try to help. location is also good.
Vijay
6/10 一般
Vshweshwar
2015年01月7日
满意:客房舒适度,清洁度
Arrogant Reception Staff
I would not recommend this hotel if you don't want to spoil your enjoyment during pleasure tour.
I dont want to name but one person on the Reception is highly arrogant and don't deserve to be in Hospitality Industry they way he talks, language, attitude, voice amplitude, etc.
There is no co-ordination between different depts. like HK, Room Ser. etc etc
I had to waste my half a day to wait for Hot water in freezing cold winter
Swimming pool was terribly bad and unhygienic
Food was So So not much choice
Go there at your own risk.
Vshweshwar
6/10 一般
ANJALI,Mumbai - India
2014年12月24日
不满意:员工和服务,清洁度
Chill Mahabaleswar
I stayed at this for 1 night and find it value for money. Rooms are reasonably good in size and comfortable.Nice Pool and garden in the property. Rooms are having good mountain view. Food quality is average. Also, I booked APAI plan but when I went for dinner there was no set up buffet and they served me the food as per menu card. Same thing repeated in the morning breakfast, which was bit unexpected to me.Their serving time in the restaurant was also very slow, there was no one in the restaurant to take order till 10 mins as they were busy in some personal party arranged last evening. I think they should improve there service level else traveler may rethink to revisit the same property again.
ANJALI
6/10 一般
sharon,durban
2014年12月13日
满意:客房舒适度,清洁度
restful break
lovely restful traqual place. reception staff very helpful.
sharon
4/10 很差
Neelanand
2014年11月5日
Neelanand
2/10 糟糕
Sudhir,Pune
2014年09月3日
不满意:员工和服务,清洁度
Not worth to book
I used this hotel in Aug-2014. Hotel is not value for money. It definetly not a resort as most of the facilities are not usable. Swimming pool was dirty, children area is dirty. Virtually nothing for children to spend time.