“It was an amazing stay there. The complete staff was excellent they actually mean the saying "We are here to serve you". The whole staff was very helpful and extremely polite. Neat, Clean, and amazing property. Definitely, I'll stay there again whenever visit Mahabaleshwar. Well Done! Bella Vista keep it up!. 100/100 ”
“We stayed for 2 nights and overall it was a good stay. I noticed some stairs have tiles coming off when walking to breakfast, needs some fixing. Also, we had booked 'Lavender Deluxe' room but we upgraded our room to Maple wing because our room was dull and not the same as it looked in the pictures. My sister had to have her room changed because their toilet was broken and the sink wasn't clean when they checked in. The newer rooms seem to be much better.
Spa was good to relax, staff was……
“Nice ambience,good service, Clean rooms. Overall a good place to stay. sumptuous food
Exorbitant pricing for food . Though qualitative,quantity was too less. If your price is accepted by customer, let's feed him get sufficient food ”
“Centrally Located though room rate is too expensive.
I don't think it's worth paying more than Rs. 5,000 a night including breakfast and all the taxes.
Food is excellent in Hotel. Breakfast and lunch and dinner was excellent and worth paying every penny”
“The location is the best part with a wonderful view of the hills. Its around 5 km before Panchgani town. The staff are very friendly and supportive. The rooms are clean, comfortable. The Wifi is not very strong in the rooms so one has to come to lobby for that.
Area of improvement:
1. Tea / Coffee kettle in room.
2. Newspaper
3. Wider breakfast choice”
“Really enjoyed our weekend at the Ravine..the breakfast had great options every day and the food quality is excellent! The staff is very courteous and attentive ! Views from the valley view room are fantastic! Overall a very good place to have a nice, relaxing holiday! We would definitely visit again! ”
“I did read quite a lot of reviews before I booked the place and to my surprise it actually outlived my expectations !
I booked this place for the weekend, it was very easy to commute, took the Neeta Volvo from Mumbai and it just drops you outside at the gate of Saj Resort(you can do the same while departing from here - also the resort staff is very helpful the can assist you with the bookings as well)
On reaching the reception the staff was very warm and courteous and immediately took us……
“This resort is amazing, it's from royal orchid group so quality is not an issue here. Food is awesome. Spa is expensive compared similar resort available nearby.”
“Its far from the panchgani hub/market place. No shops nearby so if you dont have a car, gwtting basic things is a challenge. The non view rooms' windows open right on the road. It has a restaurant that only serves veg thali price 250 bucks. They do get ala carte from a nearby restaurant but min order 500 so dint order that. Thali was ok. What was most dissapointing was the shady kind of rooms. Creaky doors and creaky bed was uncomfortable in the night. I wouldnt want to go there even for staying……