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关于TF 河畔酒店的点评

3 out of 5
TF 河畔酒店
No 2 Jalan Munshi Abdullah, Malacca City, Melaka

点评

8.2

很好

10 分 - 超赞。39 条好评，共有 114 条点评" "
8 分 - 还可以。51 条好评，共有 114 条点评" "
6 分 - 一般。18 条好评，共有 114 条点评" "
4 分 - 很差。4 条好评，共有 114 条点评" "
2 分 - 糟糕。2 条好评，共有 114 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

7.4/10

环保

点评

8/10 还可以

Wai Fun

满意：清洁度、员工和服务、住宿条件和设施
2019 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

6/10 一般

SWEE MON

不满意：住宿条件和设施
2019 年 4 月入住 1 晚

6/10 一般

Albert

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Do not expect much for a budget hotel
2023 年 11 月入住 3 晚

8/10 还可以

Zaiton

与家人出行
满意：清洁度
不满意：服务设施
Location by the Melaka river and near many of the city’s attractions
2023 年 11 月入住 1 晚

6/10 一般

SHARIFAH NAFIZAH

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

8/10 还可以

Masako

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Changsoo

2023 年 9 月入住 1 晚
TFRH 于 2023年09月12日 的回复
Hi ChangsooThank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service.. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to out hotel!Best Regards from TFRH Management Team

6/10 一般

Tsukumo

2023 年 8 月入住 1 晚

6/10 一般

真实旅客

不满意：住宿条件和设施，员工和服务
値段を考えると相応
値段が安いので質やサービスは相応かと思おいます。 良かった点 ジョンカーストリートまで近い 部屋が割と広い 良くない点 ドライヤー無い シャワーがほぼ冷水 冷蔵庫ない ポット無いのにコップやお茶のパックはある チェックイン時にデポジットが現金で取られる。また、税金か手数料も別途必要。 窓は開かない 値段が安いので、まあ相応かとおもいます。
2023 年 8 月入住 1 晚
OM 于 2023年08月24日 的回复
We really appreciate all your comments and will try to improve it in the future.Thank you.

8/10 还可以

Rabecca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

SUHAILAH

满意：清洁度、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

YURIE

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 8 月入住 2 晚

8/10 还可以

Monica

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall rating 8/10. No toothbrush, Colgate and hair dryer provided. that the washroom was abit dirty except that all good
2023 年 7 月入住 1 晚
OM 于 2023年08月24日 的回复
We really appreciate all your comments and will try to improve it in the future. Thank you

2/10 糟糕

Partiben

2023 年 7 月入住 1 晚

8/10 还可以

A W

与家人出行
满意：清洁度
Renovated room looks new and clean as compared to previous stays before COVID which was then rundown and dirty. Request for higher floor and riverside view was accommodated.
2023 年 4 月入住 1 晚

10/10 超赞

Divyanshu

2022 年 12 月入住 1 晚

10/10 超赞

Norhayati

2022 年 10 月入住 1 晚

4/10 很差

ERYANTI

2022 年 9 月入住 1 晚

6/10 一般

Ali

满意：员工和服务
不满意：清洁度
No facility open, food and drink. Overall not a very clean place
2022 年 8 月入住 1 晚

8/10 还可以

raymond

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location with river view
Stayed here twice before. This time much smaller room, tiny bathroom and first night very poor AC. Second night improved. No attendance late night so anyone can just walk in. Overall will stay again.
2022 年 7 月入住 2 晚

10/10 超赞

pardeep

2022 年 5 月入住 1 晚

6/10 一般

Gurpal

2022 年 5 月入住 1 晚

6/10 一般

Nur Hajah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
No breakfast was included as told by the staff for all online booking? But it was not stated on that breakfast is excluded during our booking. It is a very let down. Ask for assistance as the television signal was bad and the toilet tank was dripping. No one came. During check out we had to request for our invoice which was not prepared earlier. Please update your website so not to confuse customer.
2022 年 5 月入住 2 晚

2/10 糟糕

Iggy

2022 年 4 月入住 1 晚

6/10 一般

khairul nadia

与家人出行, 团体旅客
不满意：客房舒适度，住宿条件和设施
2022 年 1 月入住 1 晚

8/10 还可以

Zunaidi

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚

8/10 还可以

Zunaidi

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚

8/10 还可以

NurFah，Johor

与家人出行, 带宠物出行, 与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Easy access to any place,middle of the town. Nice view. But quite dissapointed regarding to their cleanliness. They did not clean their chiller. Has a charge for room make up because of this covid19. They using the old build in aircond. Also the basement carpark without facilities through to main lobby. The maintenance are eficient when we complaint about their aircond. The staff are welcoming & the riverside are really relaxing for the guest.
2020 年 12 月入住 2 晚

8/10 还可以

Nurul Najwa Binti

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ambil katil double. Bilik luas Harga berpatutan Iklan mengelirukan tentang breakfast (tiada breakfast) Hotel betul betul tepi sungai tu yg malam2 org naik boat. Okay. Best jalan tepi malam2.. Kedai makan banyak waktu malam je Nak keluar hari ahad breakfast agak jauh berjalan sebab bawak mak jadi perut orang tua mana boleh tahan lapar. Bilik air ok. Besar dan luar. Bersih tapi jika perhatikan celah celah masih ada kotor/hitam. Tak mengapa sebab bukan tidur dalam bilik air. Ada sejadah disediakan. Water heater tiada. Jadi kene ambil air panas di depan lift. Overall puas hati dengan kadar bayaran. Terima kasih
2020 年 9 月入住 1 晚

10/10 超赞

MUHAMMAD AKMAL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comnfortable hotel to stay.
The room is really spacious and nice. I really like to rebook this hotel for my next trip to Melaka.
Nice room and comfortable to stay
2020 年 9 月入住 2 晚

10/10 超赞

真实旅客

2020 年 9 月入住 2 晚
AKMAL 于 2020年09月11日 的回复
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS A GUEST HAS DELIGHTED US . WE ARE HAPPY THAT YOU ENJOY YOUR STAY HERE . LOOKING FORWARD TO SEEING YOU AGAIN SOON ! BEST REGARDS FROM THRH MANAGEMENT TEAM .

10/10 超赞

真实旅客

2020 年 8 月入住 2 晚
AKMAL 于 2020年09月11日 的回复
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS A GUEST HAS DELIGHTED US . WE ARE HAPPY THAT YOU ENJOY YOUR STAY HERE . LOOKING FORWARD TO SEEING YOU AGAIN SOON ! BEST REGARDS FROM THRH MANAGEMENT TEAM .

8/10 还可以

mohd muzani

满意：清洁度、住宿条件和设施、客房舒适度
2020 年 8 月入住 2 晚
AKMAL 于 2020年09月11日 的回复
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS A GUEST HAS DELIGHTED US . WE ARE HAPPY THAT YOU ENJOY YOUR STAY HERE . LOOKING FORWARD TO SEEING YOU AGAIN SOON ! BEST REGARDS FROM THRH MANAGEMENT TEAM .

4/10 很差

Akula

与家人出行
满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Please put boiler water and service room!!
No water boiler! hard for me to making milk to my baby its so worse...then no service room for food or cleaning room service...the shower for water heater sometime ok..sometime not ok and for that so hard to take my son for bath because the heat water not function! ...and also no laundry service...the staff so slow at the reception..guest have to wait long time...my expectation for this hotel not good for family or family that have kids...
2020 年 8 月入住 2 晚
akmal 于 2020年09月2日 的回复
Dear Valued Guest , Thank you for your kind support on our new reopening . Having you as guest has delighted us . We are sorry for the inconvenient experience during your stay . We took your comment positively and will take corrective measures to ensure we improve our service in the future . Best Regards from THRH Management Team .

4/10 很差

真实旅客

不满意：员工和服务，清洁度
2020 年 8 月入住 1 晚
AKMAL 于 2020年09月11日 的回复
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS GUEST HAS DELIGHTED US . WE ARE SORRY FOR THE INCONVENIENT EXPERIENCE DURING YOUR STAY . WE TOOK YOUR COMMENT POSITIVELY AND WILL TAKE CORRECTIVE MEASURES TO ENSURE WE IMPROVE OUR SERVICE IN THE FUTURE . BEST REGARDS FROM THRH MANAGEMENT TEAM .

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was spacious, got bath tub as well. But if you want to come during weekend/school holiday, please dont come at 3 pm for check in. Waited for 1 hour for the room to be ready after asking the receptionist few times.
2020 年 8 月入住 1 晚
akmal 于 2020年09月2日 的回复
Dear Valued Guest , Thank you for your kind support on our new reopening . Having you as guest has delighted us . We are sorry for the inconvenient experience during your stay . We took your comment positively and will take corrective measures to ensure we improve our service in the future . Best Regards from THRH Management Team .

10/10 超赞

raymond

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing River view
All rooms face some part of the river front. Close walking distance to jonkers. Best and most delicious Cendol place right accross the bridge by hotel. Continuing Fast moving line starts when open 12pm till closing. Very popular must try. Breakfast is all you need to start the day. Will stay again.
2020 年 3 月入住 1 晚

8/10 还可以

Hamzah

满意：清洁度、员工和服务、住宿条件和设施
TF Riverside is the Malacca vanice.
It was a memorable stay, with a nice view and surroundings, The only tin is the aircond was not functioning properly and there is no adjustment buttons to regulate. Anyway overall it was worth the money paid,
2020 年 2 月入住 1 晚

8/10 还可以

Noor，Kuala Lumpur

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The location is superb! It has the best view of the river and the proximity to the main tourist destinations.
2020 年 2 月入住 1 晚

8/10 还可以

Pascal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon emplacement Ancien hôtel rénové On n a pas trouvé l eau chaude mais avec plus de 30 degré dehors ça va
2020 年 2 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务，清洁度
Staff were friendly and courteous. Very accommodating to requests. Breakfast was good. Basement parking was a little dodgy. It would help if you could light up parking area with more lights.
2020 年 1 月入住 2 晚
Rosie 于 2020年02月19日 的回复
Thank you for your concerned. Since we have brighten the parking area.

10/10 超赞

Azlina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent 3 star hotel
The location was excellent. Everything was within walking distance that we did not have to drive at all. Lots of attractions nearby, great view of the river from the room especially at night, the room was not big but the mattress was comfortable and each guest gets two pillows. The towels are clean and of good quality. Overall, it is an excellent 3 star hotel. We will surely come again.
2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚

6/10 一般

MS

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Very warm and friendly staff but the water heater system seriously needs an overhaul. On our second night, our family members in three different rooms were forced to shower with icy water! Based on past reviews it was not the first occurrence.
2019 年 12 月入住 2 晚

10/10 超赞

Xin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Value
River front hotel, big, clean and comfortable room. Excellent service, breakfast is good.
2019 年 12 月入住 2 晚

8/10 还可以

CL

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is near to tourist attractions and restaurants.
2019 年 12 月入住 1 晚

4/10 很差

真实旅客

不满意：客房舒适度，住宿条件和设施
nothing good but location
when I check-in, I was told that I have been upgraded to deluxe room. The room and amenities were very basic. TV and shower head both were broken. The breakfast was terrible. My boyfriend found rotten eggs! This hotel has nothing good but location.
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：员工和服务
Breakfast Food quality require improvement
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：服务设施，员工和服务
breakfast quality need to improve, cleanliness in toilet also need to improve
2019 年 12 月入住 1 晚