Cartagena Mall Plaza El Castillo Hotels

"Clean room, its always a clean sheets , give you new towel everyday. Close to everything "

"Great hotel. Alfonso extremely helpful in English and Spanish. "

"I loved every minute of my stay! 5 stars "

"Wonderful service, huge room (2 bedroom suite) and the included breakfast and happy hour in the Regency club provided more than enough fresh and delicious food we had no need for lunches. I 100% recommend the Hyatt Regency Cartagena. "

"I really enjoyed my stay room was clean and staff was very nice "

"The staff is the highlight of this hotel "

"Clean rooms and close to main places"

"Flew in from Las Vegas and stayed here for 4 days and 3 nights. The room had everything I needed—comfortable big bed, air conditioning, a bathroom, and a TV. It wasn’t anything fancy, but it was clean and practical, which was perfect for my trip. The biggest highlight is the location. You’re literally within walking distance of just about everything, and there’s so much to see and do in the surrounding area that I was out most of the day. Because of that, I really only used the hotel to shower and sleep, and it fit that purpose perfectly. The only downside is that you can hear street noise, including honking and police sirens, especially at night. That said, it didn’t bother me too much—throw in some AirPods or earplugs and you’re good to go. The front desk staff were friendly and helpful throughout my stay. One helpful tip: if you need a blow dryer or an iron, they aren’t automatically in the room, but you can request them from the front desk. Overall, I felt safe staying here and had a positive experience. If you’re looking for a conveniently located place and plan to be out exploring most of the day, I’d definitely stay here again."

"Nice and courteous staff. I highly recommend "