Mandeville Mandeville Trailhead Hotels

"Great location, fun pool area, nice room, unique bar!"

"No indication that it’s an outdoor motel on the website. No help from desk check in on where you have to go (clear across a courtyard to another building), hard bed, paper thin walls, dusky smell, overall old/tired motel feeling. Not a hotel like the dozens of other Country Inn and Suites I’ve stayed at. "

"Property was clean. Staff was friendly and attentive. Parking was horrible, they only offer valet and charge by the day. Valet was nice though. Pool was small but private. Rooms were well maintained. It was close enough to walk to French Quarter and far enough away to not deal with the noise"

"Clean happy friendly staff. Helpful professional. Property in great location easy access to the French market store shops and restaurants PJ’s coffee at the first floor very convenient plan on this being our new place to stay in NOLA "

"Had a blast the rooms are always great"

"Boil water in effect. Pool not accessible. Minimal amenities. Building had foul smell for duration. Close location to Bourbon St. Great concierge/staff interactions. Parking fee is absurd."

"Staff was okay "

"Great breakfast and"

"The staff was not very accommodating or transparent during our stay. The “$130 tour credit per night” is misleading—it sounds like you’re getting $130 off a tour, but in reality it works out to about $15–$20 off per tour for two people. There was also a $15 daily credit for food and drinks that was not clearly explained. I was told I could use the credit at PJ’s, but when I got snacks there, I was still charged. The details about where the credit could actually be used were never clearly specified, which felt misleading. I also had issues with the room itself. There was a loud noise coming from the heating system or vent about every 15 minutes throughout the night. It almost sounded like someone constantly flushing a toilet, which made it difficult to sleep. The bathroom vent was also covered in built-up dust, which was not very hygienic. The beds were uncomfortable as well, and overall the room did not meet expectations. On top of that, the staff could have been more friendly and helpful. Unfortunately, based on this experience, I would not recommend or stay at this location again."