Jakarta Mangga Dua Square Hotels

"Pros: In room dining excellent service & food, 4 pm (16:00).Great storage/closet area Comfortable bed.Good air conditioning. Good water pressure in shower, good hot water. Elevator(s) working. Big dining area. Shaming notice to reduce food waste. Huge pool. Comfortable loungers. Adequate gym equipment w/ acceptable change room. Mall is beside entrance, has supermarket & restaurants. Cons: Coffee machine at breakfast doesn’t dispense enough coffee even on Americano setting. Often the brioches are cold. Bread station had a cockroach. Manager said they'd clean throughly, but didn't. No reaction of disgust/not surprised. Limited protein options; chicken over cooked. Staff that cleans away dishes, hide behind live cooking section & gossip/ on their cellphones. Dining room floor doesn’t look like it gets cleaned. Placemats are wiped, but not removed/changed. First 2 weeks no knife during breakfast, just fork & spoon. When flushing the toilet it smells like sewage every time. I bought air fresheners at the supermarket because it smelled so bad. Coffee/ tea station in room only had tea. Sometimes the towels and bedsheets had stains that looked permanent. Pool says it's adult only, but children in it using inflatables, often unsupervised. No signs showing where pool towels are or where to drop them once done. Children peeing in pool. No pool area washrooms, wet and slippery going into the gym. Pool interior had tiles missing. Children playing on gym equipment."

"Wonderful breakfast and clean room, staff are exceptional! We stayed for two nights, this was the best experience while in Jakarta. We love the location, walking distance to Chinatown."

"Conveniently located, near mangga dua square "

"Beautiful setup room, clean and very comfortable bed."

"Yes room was neglected. Ch"

"Does not look like the photos, DO NOT STAY HERE Walls are peeling, mould everywhere, dirty sheets, very dirty everywhere and very scary place. I arrived 1AM and felt it’s impossible to find a new hotel so slept the night and checked out in the morning. "

"It’s okay for the affordable price. "

"I checked in and out probably 15 minutes after that. The room was dirty, the bathroom was awful. I booked for 4 days but i did not stay any nights. Be careful when you book this facility because the review and photos provides, somewhat kind of misleading. "