I went as a solo traveller. I found the place looked a bit rough from outside but there are some good rooms inside. It's certainly worth paying the extra to upgrade. While basic the room had a good air conditioner, a comfortable bed, wifi (not all rooms has wifi and I needed to request one close to the lobby) and a television with a limited choice of international channels. There were some renovations in progress but they were done in a subtle way that didn't disrupt my stay. Once the renovations are complete I'm sure the condition score will go up. The cleanliness needs some work with both renovation (some parts were clean but looked dirty due to age and decoration) and bug infestation - the staff made it clear that long term steps were being taken but that wouldn't spray/gel the bathroom after I complained about a large cockroach.
Overall I'd recommend this place for budget travellers and backpackers. It has a very homely feel and is good value for the money. It's in a good location near Robinsons Place and the LGBT venues. It's ok for families as well, unlike many of the other budget places in the area, and isn't one of the places full of hourly customers.