Dear Mr. Bon,
Thank you for the great review of our hotel! We are delighted to know that you are happy with the service of our staff and that you like our room and find it worth the price. We hope to see you again very soon.
Sincerely,
Paula D.
2/10 糟糕
真实旅客
与家人出行, 商务旅客
2020年02月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No internet connection WI FI , WE ask for help to get a tsxi but they never help
真实旅客
2020 年 1 月入住 1 晚
Paula D. 于 2020年02月29日 的回复
Dear Valued Guest,
Thank you for taking the time to share your feedback. We have taken note of your comments and rest assured that this has been discussed with concerned departments for appropriate action and for future improvements. We hope to welcome you again soon.!
Sincerely,
Paula D.
8/10 还可以
Clarivel
商务旅客
2020年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clarivel
2020 年 1 月入住 2 晚
Paula D. 于 2020年02月29日 的回复
Dear Ms. Clarivel,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Paula D.
6/10 一般
真实旅客
团体旅客, 商务旅客
2019年11月18日
满意:服务设施,清洁度
There is privacy.
真实旅客
2019 年 11 月入住 2 晚
Paula D. 于 2019年11月21日 的回复
Dear Valued Guest,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Sincerely,
Paula D.
6/10 一般
Virgilio
商务旅客
2019年11月13日
Virgilio
2019 年 11 月入住 2 晚
Paula D. 于 2019年11月18日 的回复
Dear Mr. Virgillo,
Thank you for your review and for choosing our hotel. We are glad that you enjoyed your stay and we hope to see you again soon at Leesons Residences!
Sincerely,
Paula D.
2/10 糟糕
MYUNGJUN
2019年10月20日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I received a room different from the one I reserve
The staff is kind
but it’s little messy and it’s very noisy around here
the bathroom is small and the water pressure is not good
I received a room different from the one I reserved
MYUNGJUN
2019 年 9 月入住 2 晚
10/10 超赞
Abegail
2019年09月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abegail
2019 年 9 月入住 1 晚
Paula D. 于 2019年11月8日 的回复
Dear Ms. Abegail,
Thank you for taking the time to give us a great review about your overall stay. We hope to welcome you
again at Leesons Residences!
Sincerely,
Paula D.
4/10 很差
真实旅客
2019年07月7日
满意:清洁度
不满意:住宿条件和设施
Very local neighborhood food house that serves cheap healthier foods than junk chain restaurants. Close to Internet Cafe.
真实旅客
2019 年 7 月入住 1 晚
Paula D. 于 2019年07月8日 的回复
Dear Valued Guest,
We are very pleased to hear that we made your stay pleasant. I hope your next stay is just around the corner. Looking forward to welcoming you back soon.
8/10 还可以
Craig
2019年06月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Niam Leeson
Super friendly and super convenient in central Manila. For the money, an excellent room with everything you need - clean and spacious and highly recommended. I saw other reviews from people who complained about no lift (or 'elevator' if you're american) but it wasn't an issue for me. I will certainly stay here again.
Craig
2019 年 6 月入住 1 晚
Paula D. 于 2019年06月29日 的回复
Dear Valued Guest,
Thank you for taking the time to review our property. We are glad to hear that we will be your top choice when you visit Manila. We look forward to welcoming you back soon!
10/10 超赞
Jonathan
2019年06月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jonathan
2019 年 6 月入住 4 晚
Paula D. 于 2019年06月11日 的回复
Dear Valued Guest,
Thank you for taking the time to give us a great review of your overall stay. We truly appreciate you sharing your wonderful experience with us and we hope to see you again very soon at Leesons Residences!
Sincerely,
Paula D.
10/10 超赞
RICA ARABELL
2019年06月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
RICA ARABELL
2019 年 5 月入住 11 晚
Paula D. 于 2019年06月11日 的回复
Dear Valued Guest,
Thank you very much for sending your excellent review. We truly appreciate you sharing your experience with us. We hope to welcome you again son at Leesons Residences
Sincerely,
Paula D.
8/10 还可以
John,Sydney
2019年05月23日
满意:住宿条件和设施
John
2019 年 5 月入住 7 晚
Paula D. 于 2019年05月24日 的回复
Dear Valued Guest,
Thank you for the great review of our hotel! We are glad that you are enjoyed your stay with us. We hope to see you again very soon.
Sincerely,
Paula D.
6/10 一般
CHRIS CHEOL
2019年04月8日
满意:客房舒适度
不满意:住宿条件和设施
Good things
1.resonable price
2.clean room
3.good staff
4.in front of hotel small restaurant good to have brunch.
Bad things..
1.cockroachs live with guest.
2.little far to walk from remidios circle main street.
3.feels unsafe to walk at night.
4.my room was 5th floor hotrl has no elevator.
It was 4night stay and i could find much better one with similer price.
CHRIS CHEOL
2019 年 4 月入住 4 晚
Paula D. 于 2019年05月24日 的回复
Dear Valued Guest,
Thank you for taking the time to leave us a review and for choosing our hotel. As of this writing, we already called the attention of the Hotel Manager to ensure appropriate actions are given. We Hope to see you again at Leesons Residences
Sincerely,
Paula D.
8/10 还可以
Mila
2019年03月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It's all good but.....
We stayed for 12 days. Staffs are welcome, polite and helpful. Breakfast is good, the only thing that I would like to say that even though it's clean I still kill almost 12 baby cockroaches, that is why I avoided to leave any garbage on the bin or try not to spill any food on the floor. Besides this problem I still have fun staying with the price I paid it's ok. I would like to thansks to all the staffs in Lessons malate😊
Mila
2019 年 2 月入住 12 晚
Paula D. 于 2019年05月24日 的回复
Dear Valued Guest,
Thank you for sharing the feedback on your overall stay in our hotel. We are happy that you like our breakfast and the service of the staff as well. We have taken note of your comment and rest assured that this has been discussed with the concerned department for appropriate action to avoid recurrence in the future. We look forward to welcoming you at Leesons Residences.
Sincerely,
Paula D.
8/10 还可以
真实旅客
2019年02月14日
满意:员工和服务
一番困ること
エレベーターがないので上の階だと大変です
真实旅客
2019 年 2 月入住 4 晚
Paula D. 于 2019年02月19日 的回复
Dear Valued Guest,
Thank you for taking the time to write a review. We do not have an elevator, but it is stated in the booking page that we do not have it so that guests are well informed before they book. Though our staffs will help you carry anything up to your room. We hope to welcome you again soon.
Sincerely,
Paula D.
8/10 还可以
Georg,Klettgau Baden Wurtenberg
2018年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
gute preisleistung freundlicher stuff gern wieder ,uralter Fernseher wird aber gewechseld.
Georg
2018 年 11 月入住 6 晚
Paula D. 于 2018年11月26日 的回复
Dear Mr. Georg,
We are happy to know that you like the service of our staff and find our hotel worth the price. Regarding the tv, thank you for mentioning, it will be looked into and see how we can improve in these aspect. Thank you for your review and we hope to welcome you again soon.
Sincerely,
Paula D.
10/10 超赞
john
2018年11月6日
满意:员工和服务、住宿条件和设施、客房舒适度
john
2018 年 10 月入住 4 晚
Paula D. 于 2018年11月7日 的回复
Dear Mr. John,
Thank you for the review and we hope to welcome you again to Leesons Residences on your next visit to Manila.
Sincerely,
Paula D.
2/10 糟糕
Mark
2018年11月1日
不满意:清洁度、住宿条件和设施、客房舒适度
Roaches for company anyone!!!
Roach infested. Called from desk a man comes to room and kills a roach with his hand. Roaches on the ceiling, in the shower and as you walk in the door, no offer of getting another room or spraying for the roaches. The newly renovated suite that I paid for was not available. I would not recommend this place to anyone nor would I have this place listed on my hotel website!!!!!
Mark
2018 年 7 月入住 3 晚
Paula D. 于 2018年11月3日 的回复
Dear Mr. Mark,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Paula D.
8/10 还可以
mauro
2018年10月9日
满意:清洁度、员工和服务、住宿条件和设施
very nice
ottimo rapporto qualita prezzo, wi fi ok, un po leggermente lontano dai centri commerciali ma molto ben collegato con i mezzi
mauro
2018 年 10 月入住 2 晚
Paula D. 于 2018年10月10日 的回复
Dear Mr. Mauro,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Paula D.
8/10 还可以
Yong Goo
2018年08月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yong Goo
2018 年 8 月入住 1 晚
Paula D. 于 2018年08月15日 的回复
Dear Valued Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Paula D.
8/10 还可以
Alnes,Cebu
2018年07月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to convenience store
Alnes
2018 年 7 月入住 5 晚
Paula D. 于 2018年07月31日 的回复
Dear Valued Guest,
We are delighted to know that your find our location convenient. Thank you for this wonderful review and we hope to welcome you again soon.
Sincerely,
Paula D.
8/10 还可以
真实旅客
2018年07月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 6 月入住 1 晚
Paula D. 于 2018年07月23日 的回复
Dear Valued Guest,
Thank you for your review in you recent stay with us. We hope to welcome you again soon.
Sincerely,
Paula D.
6/10 一般
真实旅客
2018年06月29日
真实旅客
2018 年 6 月入住 3 晚
Paula D. 于 2018年07月13日 的回复
Dear Valued Guest,
Thank you for the review and we hope to welcome you back to our hotel very soon!
Sincerely,
Paula D
8/10 还可以
真实旅客
2018年06月21日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Jassah makes this a good rating otherwise poor
Stayed two nights, Jessah has great customer service, so sweet.
真实旅客
2018 年 6 月入住 1 晚
Paula D. 于 2018年06月23日 的回复
Dear Valued Guest,
Thank you for this wonderful review. We are delighted to know that you enjoyed your stay and happy with the service of our staff. We hope to welcome you again soon.
Dear Mr. Masaaki,
Thank you for your review of your recent stay with us. We are glad that you find our room clean and our location convenient. We hope to see you again very soon.
6/10 一般
Per m r
2018年05月6日
满意:客房舒适度,住宿条件和设施
wifi
wifi virker på værelserne. usmageligt med sovende ansatte i restauranten,hvor der skal serveres morgenmad.
Per m r
Paula 于 2018年05月7日 的回复
Dear Valued Guest,
Thank you for taking the time to share your feedback. We are glad you are happy with the wifi connection and we hope to welcome you back to our hotel very soon!
8/10 还可以
Analie
2018年04月27日
满意:员工和服务,清洁度
不满意:客房舒适度
The location is great but our room on the 5th floor is very hot and there's no elavator. The food is good.
Analie
Paula 于 2018年05月7日 的回复
Dear Ms. Analie,
Thank you for your review of your recent stay with us. We are glad to know that you like our breakfast and find our hotel location convenient. We do not have an elevator but the staff will help you carry anything up to your room. We hope to welcome you again soon.
8/10 还可以
真实旅客
2018年04月24日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Nice place, good staff but at 73 years I dont need to climb so many flights of stairs
Will you please unsuscribe me from your emails?
真实旅客
2018 年 4 月入住 2 晚
Paula 于 2018年05月7日 的回复
Dear Valued Guest,
We are glad that you like our room and the service of our staff. We do not have an elevator but the staff will help you carry anything up to your room. Thank you for your review of your recent stay with us and we hope to see you again very soon.
2/10 糟糕
真实旅客
2018年04月18日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty worn out rooms,staff totally incompetent,lia
真实旅客
Paula 于 2018年05月7日 的回复
Dear Valued Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
10/10 超赞
Domingo G
2018年04月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A nice hotel
I recommend for long stays.
Domingo G
Paula 于 2018年12月4日 的回复
Dear Valued Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Thank you also for your recommendation and we hope to see you again very soon.
8/10 还可以
真实旅客
2018年04月8日
满意:清洁度、员工和服务、客房舒适度
Good service but no elevator
Staff was all friendly. Room is ok hence the price is just right.the only downside is that when u are at the top floor get ready to do an exercise since there is no elevator. Better yet buy everything you need before going up to ur room.
真实旅客
Paula 于 2018年04月10日 的回复
Dear Valued Guest,
Thank you for the constructive review. Despite no elevator, we are glad that you like our room and happy with the service of our staff. We hope to see you again soon!
10/10 超赞
christopher
2018年03月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value!!
Good value accommodation. Nice staff. Very clean.
christopher
Paula 于 2018年04月10日 的回复
Dear Mr. Christopher,
We are delighted to know that you enjoyed your stay with us and happy with the service of our staff. We hope to see you again soon!
10/10 超赞
christopher
2018年03月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Value!!
Good value accommodation. Nice staff. Very clean.
christopher
Paula 于 2018年04月10日 的回复
Dear Mr. Christopher,
Thank you for this wonderful review. We are happy that you like our room and find it clean and worth the price. We hope to welcome you again soon.
8/10 还可以
John,United kingdom
2018年03月18日
满意:员工和服务,清洁度
Good hotel
Maybe ask for room at back next time as could hear traffic noise from road nearby.
John
2018 年 3 月入住 2 晚
Paula 于 2018年04月10日 的回复
Dear Mr. John,
Thank you for your review of your recent stay with us.
We are glad that you like our room and the service of our staff despite the traffic noise. Leesons Residences is located facing the main road, and you may hear the vehicles passing by at times. We hope to welcome you again soon.
8/10 还可以
Lito
2018年03月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lito
2018 年 3 月入住 1 晚
Paula 于 2018年04月10日 的回复
Hi Mr. Lito,
Thank you so much for taking the time out of your busy schedule to let us know how we did during your stay. We hope to welcome you again soon.
Dear Valued Guest,
Thank you for the review of your recent stay with us. We hope to welcome you again soon.
8/10 还可以
Anders
2018年02月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anders
2018 年 2 月入住 1 晚
Paula 于 2018年02月14日 的回复
Dear Mr. Anders,
Thank you for the review of your recent stay with us. We hope to welcome you again soon.
8/10 还可以
Carole
2018年02月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Un peu trop cher..
Personnel sympa. Enregistrement un peu long tu dois lire les règlements sur l'hotel env. 3 pages... wifi ne foctionne pas trop bien un nouveau code chaque jour..
pas d'ascenseur ...
Carole
2018 年 1 月入住 2 晚
Paula 于 2018年02月10日 的回复
Dear Carole,
We are glad to know that you are happy with the service of our staff. We have taken note of your comments and rest assured that this has been discussed with concerned departments for appropriate action and for future improvement. Thank you for the review and we hope to welcome you again in the future.
4/10 很差
Per m r
2018年01月29日
不满意:员工和服务、住宿条件和设施、客房舒适度
psycopatisk tyrannisk hotel manager
skandale,at personalet sover i spiserestauranten,saa det stinker,naar man skal spise der.personalet er god,hvis de ikke brugte af depositummerne fra gaesterne,for at koebe dagligvare.
Per m r
2017 年 12 月入住 28 晚
8/10 还可以
Daniel
2018年01月26日
满意:清洁度、员工和服务、住宿条件和设施
Bargain hotel..
Excellent place to stay if on a short stay or stop over. If the hotel made an effort to fit out rooms with wardrobes so guests could at least hang their cloaths up, that would be a giant leap forward in my book... overall impression was positive....
Daniel
2018 年 1 月入住 3 晚
Paula 于 2018年12月4日 的回复
Dear Daniel,
Thank you for the wonderful review. We are pleased to know that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We hope to welcome you again soon.