Planned this vaca to stay for 2 weeks. Upon arrival, turning down beds, 4/5 used, sheets were dirty and stained, seemed not to be washed from previous renters. Day 2 saw ants, day3-5 roaches(German). Was treated by the reality office like we were a bother and forced to only communicate through email after an naturally upset conversation on the phone. Needless to say we left on day 6 and money was thankfully refunded to us! Also, living room and all outside furniture is old, worn & stained. Neighbor across the lagoon was creepy with my teenage girls in the pool. What a awful experience for my family of 5.