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"Overall, the stay was fantastic. The room was clean, the staff was so kind, and in a safe area for the holiday. During my stay, I got very sick and was unable to enjoy the rest of my trip to Rio. However, the staff at Windsor Copa took incredible care of me. Their room service was outstanding and they even had an on-call doctor that comes to the hotel. This alleviated all of my stress as someone who was visiting and was unsure how to get treatment in another country. Every single staff member was fantastic. So kind and attentive. I can’t say enough amazing things about this property and would definitely stay here again. "

"The staff who was very professional and friendly"

"The manager, Antonio was amazing. He provided amazing service and helped to remedy my room concern quickly and with kindness. Iane was also wonderful staffer that was welcoming and kind. "

"I love everything about this hotel -- from the courteous, knowledgeable, friendly staff, to the rooftop bar and their restaurants! I didn't have an ocean view but it didn't matter. I just went to the top swimming pool, and/or walked out the front door. I will stay here always!"

"Great hotels clean customer service excellent. I will definitely book with the hotel again.Great experience"

"Amazing staff and very nice"

"I was fortunate to get this booking at the last moment and I found the hotel to surpass my expectations with cleanliness friendliness three meal a day restaurant gymnasium"

"Amazing staff, customer care and they are lovely with pets! Will be back always! ❤️"

"Fantastic staff and service, friendly and attentive most of the time. During busy times, such as the New Year, it can be a bit slow, but this is to be expected due to high demand and the hotel being 100% occupied. The bathrooms need attention. Otherwise, excellent."