White Cloud Mast Lake Hotels

"The breakfast was good. The first room we checked out had a broken bathroom mirror and the king bed was very soft and lumpy. The second room we ended up staying in ended up having bedbugs."

"Great location and friendly staff."

"The cottage exceeded our expectations! The setting was quiet and peaceful, the cottage was clean, comfortable, and well set up. We appreciated that there was pretty much everything we needed/wanted stocked in the kitchen including several extras like a crockpot, blender, toaster, etc. The view was beautiful and was just right for our weekend. The only issue we had was that the internet went out for a while due to flooding nearby, but that was obviously out of the control of the host and they even sent us a kind note about it. Wonderful experience, would definitely stay there again!"

"Clean property good breakfast"

"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved. And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable. The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "

"The cabin was beautiful and we enjoyed our time"

"This was a great place to say as we were going to Ferris State for orientation. The school is literally 4 miles away. The property was easy to fine and check in was a breeze. My dogs loved it as did my family. I couldn’t have asked for anything better. It was quiet, clean and cozy. The perfect little cabin. "

"Nice cozy cabin. Brandon was very responsive. We really enjoyed our stay."

"We had the idea that electricity was available thru solar panels but it never charged or worked the whole time. Told the owner and he didn't do anything about it. Left our shower stuff in his shower and he wouldn't let us get it back from there. Got stuck in the drive the first day when he said it was cleared for ALL vehicles. "