A very special place - both the accommodations and the main reception and dining areas. Worth the money for a once-in-a-lifetime cave experience.
The staff was lovely and really elevated a great stay to exceptional. Antonio, the manager, was brimming with enthusiasm for his city and the hotel, sharing history of both. He recommended the fantastic Osteria al Casale restaurant on the cliffside for dinner which served excellent food and was nicely away from the hordes. Maristella is as sweet as she is adorable. So helpful and gracious.
The included breakfast was ample and there was quite a variety, from savory options to pastries. The dining room is stunning. Loved it!
We stayed in the family apartment which exceeded expectations. The main room is spacious even with sofa bed opened. There is a separate sitting area with another sofa and coffee table which was very useful. The sofa bed was comfortable and big enough for two teens to fit comfortably. The master bedroom was roomy and the bed super comfortable. It was only missing a full length mirror. Adding a barn door on the master bedroom to provide privacy from kids staying in the main area would be a bonus. There is also a kitchenette with refrigerator in the apartment.
The bathroom is modern and functional. The shower is small so I shared with the manager that a shelf is needed to hold shampoo/soap. This is really the only critique on an otherwise magical place. Highly recommend.
sara
2025 年 6 月入住 2 晚
10/10
The room was beautiful, renovated but still with so much history evident. The staff were lovely and there were lots of places to eat and easy access to interesting parts of the city.
Michelle
2025 年 6 月入住 2 晚
10/10
Had a great and cosy 2 night stay. The rooms are super unique. Easy to get to with a taxi from the bus station. Very friendly and welcoming staff, would stay here again.
ROBERTA
2025 年 6 月入住 2 晚
10/10
Das Team vom Il Palazzotto war super freundlich und hilfsbereit und haben den Aufenthalt noch angenehmer gestaltet. Lage ist top und auch das Zimmer (Höhle) ist einmalig und mit sehr viel Liebe eingerichtet worden.
Ralf
2025 年 6 月入住 1 晚
10/10
Beautiful hotel, lovely rooms and great location. Staff very friendly and helpful. Would definitely recommend
Janine
2025 年 5 月入住 2 晚
10/10
I would highly recommend Villa Puolo. The staff was outstanding! Enzo cooked for us one night and it was fabulous! Gessica helped us with taxis and our every need and Maria and Asunti treated us like family. There is a small marina right down the hill with cute restaurants, including La Taverna, which was a highlight.
Faith
2025 年 5 月入住 2 晚
10/10
Great Location for a stay in Matera. Very friendly staff.
Michael
2025 年 5 月入住 1 晚
10/10
Lovely accommodations and great people
RICHARD
2025 年 5 月入住 1 晚
10/10
We stayed here in April 2025 and absolutely loved it! The staff was incredibly friendly and helpful, providing us with anything we needed. They also provided excellent recommendations for walking around the city, including some sites to see and dining options in the area. The rooms are quiet, comfortable and include everything you might need. Be warned as they are true caves, there is little to no ventilation though it creates perfect sleeping temperatures as you don't have the sun baking in your windows. We absolutely cannot wait to stay here again!
Anastasia
2025 年 4 月入住 3 晚
10/10
Ci siamo trovati benissimo. Struttura di charme nei sassi, con personale gentilissimo . Posizione strategica
maria antonietta
2025 年 4 月入住 2 晚
10/10
Warm welcome, friendly and very knowledgable staff. Great location and a perfect base to explore everything that Matera has to offer. The room had great amenities and the breakfast was delicious. We will return…
James
2025 年 4 月入住 2 晚
10/10
By far one of teh best boutique hotels of Matera, it was outstanding!!! Breakfast Buffet 10 out of 10, the rooms where incredible!!!
CONGRATULATIONS, we wil definitely come back in September!!!
Juanma
2025 年 4 月入住 1 晚
10/10
Very friendly and kind of B&B style hotel in the heart of the town!
THOMAS
2025 年 4 月入住 2 晚
10/10
Beautiful
Dana
2025 年 3 月入住 2 晚
8/10
Très belle hôtel avec un service adéquat, la chambre était sublime et en très bon état . Le personnel très agréable.
Cyril
2024 年 11 月入住 2 晚
10/10
真实旅客
2025 年 2 月入住 1 晚
8/10
Tatiana
2025 年 2 月入住 1 晚
8/10
It is really a superb hotel. In Matera to be able to sleep in a room "cave" is quite special. The room #5 is large and had everything we needed except a big mirror. The only one was a small square one in the open bathroom above the lavabo and the lighthening was more romantic then useful there! I know it is not the same in every room as every room has a special design and decoration. The reception and the breakfast room are also beautiful. We loved the big terrasse where we could enjoy the sun and a drink at the end of the afternoon. Well situated in the city center. A place to discover!
J
2024 年 10 月入住 3 晚
10/10
Un superbe hôtel décoré avec énormément de goût. Nous étions dans une très grande chambre troglodyte avec un charme fou. La terrasse de l’hotel est très sympa. Le petit déjeuner est excellent et sympa en table commune. Le personnel est aux petits soins. Nous avons apprécié le verre de vin offert à l’arrivée. Et bien sûr idéalement situé à Matera.
Brigitte
2024 年 10 月入住 2 晚
10/10
Extremely friendly service, place is very unusual as a hotel.
Amazing experience. Breakfast is very good. Close to all points of interest.
Michael
2024 年 9 月入住 2 晚
10/10
Beautiful, great experience. Above expectations. Will definitely stay again if I return to Matara.
Raul
2024 年 9 月入住 1 晚
10/10
Perfectly situated. Excellent views of the city. Comfortable rooms.