Matsue Universalhotel makes travel easier with essentials like a breakfast buffet to start your day. Enjoy meals at the on-site restaurant and get help anytime from the 24-hour front desk. Stay connected with public area WiFi.
Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Adachi Museum of Art and Shimane Prefectural Art Museum are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting. Visit our Matsue travel guide
471 Asahimachi, Matsue, Shimane, 690-0003
What's nearby
Lake Shinji
11 min walk - 0.9 km
Shimane Art Museum
12 min walk - 1.1 km
Matsue Castle
3 min drive - 2.5 km
Shimane Prefectural Art Museum
11 min walk - 1.0 km
Shimane University Old Okudani Lodging
4 min drive - 2.9 km
Getting around
Matsue Station
7 min walk
Izumo (IZO)
33 min drive
Restaurants
Starbucks
7 min walk
出雲そば たたらや
7 min walk
ドトールコーヒーショップ
7 min walk
根っこ
2 min walk
はなの舞
1 min walk
About this property
Matsue Universalhotel
Property highlights
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
A vending machine and a 24-hour front desk
Room features
All 316 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
Bathrooms with baths or showers and free toiletries
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Accessibility
No lift
More
Designated smoking areas (fines apply)
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Air conditioning
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Hosted evening meal: JPY 1
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue
Frequently asked questions
Is Matsue Universalhotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Matsue Universalhotel ?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 8 Mar 2026 start from HK$318, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Matsue Universalhotel ?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Matsue Universalhotel ?
Checkout is at 10:00 AM.
Where is Matsue Universalhotel located?
Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.
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Reviews
Matsue Universalhotel Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Brenda
Stayed 2 nights in Mar 2025
8/10 Good
Sumikawa
13 Oct 2024
Liked: Cleanliness, staff & service, amenities
Reasonable price and near station. Good hotel.
Sumikawa
Stayed 1 night in Oct 2024
10/10 Excellent
Richard
4 Oct 2025
Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Richard
Stayed 1 night in Oct 2025
8/10 Good
Justin
7 Aug 2025
Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Mohammadreza
Stayed 3 nights in May 2025
6/10 Okay
Seisho
13 Oct 2025
Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building.
Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.