Marriott Hotels & Resorts Matthews hotels

"Staff were very friendly. I liked my floor level room. "

"Everything was great except parking. We chose to use valet and they lost our car. The Moxy front desk staff couldn’t help us as the valet was a third party. The valet the morning of check out was very helpful and did eventually find our car after searching all the lots. Then I was charged double the original fee. Again, Moxy staff couldn’t address the issue so I spoke to the local manager of the valet service who initiated a refund of $55 but said that they never lost my car, it was just under the incorrect phone number. Waiting two hours as the poor morning shift valet has to search every lot and take pictures of different license plates to locate your car indicates that the car has been temporarily misplaced. "

"Clean room"

"Amazing place!"

"Nice clean spacious room, and right next to Coliseum "

"Extremely friendly people and excellent breakfast and the bes are so soft and comfortable "

"Friendly staff, nice lobby with lots of games. Very cool! "

"Need more attention to this property "

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