Mauchline Hotel with Pool

"I visit this hotel often for solo breaks to de-stress and relax. As I spend a lot of time in the room itself, I opt for the family room as it is more spacious and situated better for more light and nicer outlook from the windows. The check in staff are lovely. One receptionist in particular who recognises me from previous visits is very friendly, she is extra helpful and chats with me if she is free to, answering any queries I have and making me feel at ease and welcome. I make good use of the gym and pool area, which is equipped with a sauna and steam room. Changing rooms and showers are adequate and you are provided with robe and slippers in the room which I use both while in, or walking to/from the spa area. I have never opted for any treatments, but these are available at extra costs. I do not find the gym and pool staff to be as friendly as the reception or house-keeping team. Sometimes I feel a little awkward and they are busy talking amongst themselves or do not go out their way to explain anything they would be helpful to know. I always have to ask about certain things. The hotel itself isn’t the most modern, although clean and comfortable and the bathrooms are up to date. I prefer this over modernised, minimalistic hotels. I feel more comfortable here as it has a real ‘classic hotel vibe’ which personally makes it more appealing than the modern style, busy hotels with small, barely decorated rooms and where staff are never seen. I really like it here. "

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"Bar staff great. Desk staff very kind"

"Stayed one night, reception staff helpful and friendly. Good breakfast, would stay again if in the area"

"Older hotel but clean, restaurant was not enjoyable at all starter was too salty and main (fish and chips) fish was tasteless and just a texture."