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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Travelers find rejuvenation at Armonia Spa with Ayurvedic treatments and detox wraps that restore balance and provide deep relaxation

Choose dates to view prices

At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Cerritos, guests enjoy a peaceful retreat with international dishes at five restaurants. The property offers free beach cabanas, a swim-up bar, a private beach, and attentive staff praised by visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Hot tub
  • Parking included
The current price is HK$1,610
HK$1,928 total
includes taxes & fees
25 Jan - 26 Jan

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite Ocean View

In-room dining

Master Suite Ocean View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 419 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds
  • Partial ocean view

View all photos for Junior Suite Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite Ocean View

8.6 out of 10
Excellent
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
Hypo-allergenic bedding
  • 973 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Partial ocean view

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About the area

Located on a private beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos, a neighbourhood in Mazatlán. The area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Travelling with kids? Consider Mazagua Aquatic Park and Mazatlán Aquarium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Mazatlán travel guide
Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazatlan showing surf, a beach and general coastal views
    Witches Beach
    19 min walk - 1.6 km
  • Aerial of Cerritos beach with a beautiful seascape captured at sunset
    Cerritos Beach
    10 min drive - 6.9 km
  • panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa
    The Mazatlan Malecón
    14 min drive - 11.9 km
  • Mazagua Aquatic Park
    14 min walk - 1.1 km
  • Marina Mazatlan Golf Course
    7 min drive - 3.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    29 min drive

Restaurants

  • Hotel Riu Mazatlán, Sinaloa
    20 min walk
  • Kelly's Bar
    13 min walk
  • Restaurante Las Gaviotas @ RIU Emerald Bay
    4 min drive
  • Sport Bar Riu Mazatlan Emerald Bay
    19 min walk
  • The Bistro
    7 min walk

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Luxury all-inclusive property near Cerritos Beach
You can look forward to a swim-up bar, a beach bar and a poolside bar at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. With a private beach, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a sports massage or aromatherapy at Armonia Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball and snorkelling. In addition to a free food/drink shopping service and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A free local area shuttle, 2 outdoor tennis courts and express check-out
  • Express check-in, babysitting (surcharge) and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 378 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, kitchenettes and fridges

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

On-site entertainment and activities
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Deli I and II
  • Emerald Grill
  • La Cordeliere
  • Sunset Grill
  • The Bistro

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 15 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on 25 Jan 2026 start from HK$1,609.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include tennis, volleyball, language classes and more.

Where is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive located?

Nestled on the beach, this Cerritos property is within 3 mi (5 km) of Witches Beach, Marina Mazatlan Golf Course and Mazagua Aquatic Park. Mazatlan International Center is 2.5 mi (4 km) away.

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Reviews

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1011 reviews
Rating 8 - Good. 210 out of 1011 reviews
Rating 6 - Okay. 100 out of 1011 reviews
Rating 4 - Poor. 47 out of 1011 reviews
Rating 2 - Terrible. 32 out of 1011 reviews

Reviews

8/10 Good

Andrew

The staff was friendly, the food was good, and the selection of pools was nice.

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Love this place! It’s beautiful- 3 pools, spotless grounds, amazing plants and landscaping, food is delicious, Jose at pool service was top notch, the spa is next level and all the staff was amazing!
Stayed 7 nights in Dec 2025

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service and the food was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa. Relaxing environment. Good food.
Stayed 14 nights in Dec 2025

8/10 Good

John Craig

Liked: Cleanliness
Yes. Room clean and staff were fine. Not overly friendly like when in Cabo.
Stayed 4 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool jungle vibe with big iguana’s chilling by the pool.
Stayed 5 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable
Stayed 4 nights in Oct 2025

8/10 Good

Tyler

Liked: Cleanliness, property conditions & facilities
I liked the place, was a bit dated. Beach access was weird and not really a beach in front. Pool was awesome, food was good in the 2 restaurants aside from the buffet. Staff was mostly good. One guy Rodrigo at the front desk was super helpful when my wife lost her AirPods, he not only found them but had them delivered to another friend from our city in Mazatlan. He was awesome!
Stayed 9 nights in Nov 2025

10/10 Excellent

Trenton

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful
Stayed 7 nights in Jun 2025

10/10 Excellent

Timbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip, The resort was so beautiful and clean.
Stayed 5 nights in Mar 2025

8/10 Good

Karen Carpenter

Liked: Cleanliness, staff & service, amenities
I have stayed here several times and really enjoy the beautiful grounds and wonderful service. I especially enjoyed the food at the Bistro restaurant and Cilantros at the resort in town. The people who work at the hotel go out of their way to give you a pleasant experience. The rooms could use a refresh though. The tile and grout are quite worn especially in the bathrooms. I had a ceiling leak while I was there and they did fix it. It would be nice if they could update this hotel like they did with Pueblo Bonito Mazatlan. Both hotels are nice but I prefer the quieter vibe at Emerald Bay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, water aerobics, pottery painting, beach walks, breakfast buffet, maid service, grounds.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gordon Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff and properties were top-notch
Stayed 7 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness
The friendliness of the staff, trying at all times to accommodate and extend themselves for their guests is why I gave a rating of 4 star (staff alone would be 5 star). The pools at the resort were very nice also. I found my room to be less than appealing. It reeked of disinfectant and an underlying musty, moldy smell. It was stark and bare. The ocean view was very nice though.
Stayed 5 nights in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

One of the best Hotels in Mazatlán

The hotel is amazing, really clean and the food is awesome, but the staff sometimes behaves like if only the international tourists had paid to be there.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!! Staff is very friendly and professional!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Makayla Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Pueblo Bonito Emerald Bay with my friends and we had an excellent time. All the staff were especially friendly an knowledgeable, the ocean view from our room was stunning, the food was great, and the activities fun and diverse. A gorgeous resort right on the beach with an array of amenities and services, I highly recommend it!
Stayed 9 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extraordinarily friendly and professional
Stayed 7 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food service at Bistro. Good amenities. The only bad thing in the bar closing 10:30pm.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus at the pool was awesome. He took care of us each day making sure we had what we needed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Pueblo Bonito Emerald Bay are amazing! I will definitely be back
Stayed 7 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Beautiful resort and landscaping. Excellent staff. Nice rooms with great view. If you're looking for night life and lots of activities, this isn't for you. But if you want relaxing and good food and drinks, it's perfect.
Stayed 7 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and love the service. The staff was very friendly and kind. I had a situation occur where I had to switch rooms and they were very kind and flexible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to this resort. It was beautiful, the service was excellent, the all inclusive food was also extremely good. The staff was warm & welcoming. I will definitely come back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Actually, the floor in my room never seemed to get clean along with the bottom of the toilet, having urine stains from before we got there. Even with that being said, the staff was so overly helpful and friendly, and kept everything outside so incredibly maintained and me and my family so well served that I am absolutely coming back to Pueblo Bonito Emerald Bay! The servers and the bartenders were incredible even above the rest of the staff! The beds were very comfortable and besides having to brush my feet off every time I got in bed the room was beautiful! Incredible views with every step. I pushed my mother all around the resort every day because we enjoyed the walk but every 15 or 20 feet another cart would stop to make sure we did not need a ride. Everyone wanted to be so helpful!
Stayed 6 nights in Oct 2025