泰恩河畔纽卡斯尔迷宫附近酒店

“Room which was at the front of the property overlooked the car park. Single glazed windows which you could hear absolutely everything happening outside from but also which rattled throughout the night with the wind. Found the mattress uncomfortable and on the firm side for me so taking everything into account, had a very disrupted sleep. Was woken abruptly by a fire alarm going off for a few seconds. Limited choices at breakfast but tasted ok. ”

“Good”

“Good location ”

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“前檯應對親切有禮，說明清楚，並且滿足客人的額外服務需求，例如寄放行李超過一天、協助叫計程車等。”

“Room was spotless and well stocked. It was spacious and the bed very large and comfortable. ”

“Had such an Exelent time at this hotel Breakfast was amazing there was a pool gym sauna steam room everything you need at your fingertips so I’m coming back near end off febuary staff were just amazing came with family coming back with Family so nice people come to this hotel so looking forward to coming back”

“早餐比一般英國酒店好，可自製格仔餅。”

“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”

“Best choice of the location ”

“房間太小，放不下大行李箱，房間內連一張床邊枱都没有。”

“Bijzonder ruime en lichte kamer, geweldige plek”